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Ramp

Ramp

Reviews from AWS customer

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External reviews

2,363 reviews
from

External reviews are not included in the AWS star rating for the product.

    Kathy C.

RAMP does well from a card user perspective

  • November 29, 2023
  • Review provided by G2

What do you like best about the product?
Expense reconcilliation done as you go, prompting receipts, account codes and descriptions is the best part of Ramp.
What do you dislike about the product?
The accounting side is my least favorite. It is difficult to find things for the end of month you have to dig too much, reports have to be modified every month to get details your company specifically needs and it takes WAY TOO MUCH TIME!! The exporting is not easy as it could be as you do not have any idea what charges are going to be part of the debit to account until the statement day so you can't really prepare early. It is not as user friendly as I had hoped at the begining and spend way too much time in the accounting side which leads me to think it may outweigh the benefits of what I like best about Ramp. Customer support suffers, as I like to have a real person to talk with on issues I have encountered and to get help. it seems that is not your strength for your product and for me "chats" do not benefit me when it comes to accounting issues. I think there is a need for big improvement in this side and listening to your users will help you get there.
What problems is the product solving and how is that benefiting you?
Users providing receipts, account codes to charge and explanation or purpose of charge. Accountability!!!

    Elizabeth C.

Best Company Card

  • November 29, 2023
  • Review provided by G2

What do you like best about the product?
Being able to assign GL accounts and submitting receipts
What do you dislike about the product?
Wish there was a way to adjust credit limits to a certain day.
What problems is the product solving and how is that benefiting you?
Receipt tracking is the biggest benefit. No more tracking down receipts from users.

    Liana P.

Excellent Product

  • November 28, 2023
  • Review provided by G2

What do you like best about the product?
Ramp has allowed us to integrate our credit cards, expense reports, and accounting system into one easy to manage platform. We have increased compliance and control as well as transparency and user experience. We are saving tons of time and we are operating in the free version of the product, so with cash back we are essentially getting paid to use this cost saving product!! Implementation is super easy and customer support is fantastic.
What do you dislike about the product?
Everything is very customizable and no single flow for configuration. This is both a benefit and a challenge. It can be complicated to navigate when learning the product since there are not clear workflows.
What problems is the product solving and how is that benefiting you?
Ramp has increased control and compliance and integrated 3 systems and several manual processes into one easy platform. It has resulted in time and cost savings to us as a company.

    Marketing and Advertising

GREAT CORPORATE CREDIT CARD

  • November 27, 2023
  • Review provided by G2

What do you like best about the product?
Easy to use and connect with Xero. REAL CASH BACK THAN POINTS , and protection against fraudulent charges. Their customer support is also very prompt and thorough.
What do you dislike about the product?
Exchange rates could be better for int. transactions
What problems is the product solving and how is that benefiting you?
They have been working towards Ramp Pro which comes with more features and benefits.

    Taylor W.

Phenomenal

  • November 27, 2023
  • Review provided by G2

What do you like best about the product?
Ease of coding and charts for spending is helpful
What do you dislike about the product?
Ramp up takes a bit, but the online resources are very helpful
What problems is the product solving and how is that benefiting you?
Coding a large number of transactions and approval is great.

    Non-Profit Organization Management

Take Advantage of your credit card spending programs

  • November 22, 2023
  • Review provided by G2

What do you like best about the product?
We were able to switch 90 Users from a different and clumsy credit card and expense reporting tool to RAMP for free. We now have immediate visibility to spending, issue cards, adjust limits and control spending that we never had before. We were able to set up spending programs and issue Virtual cards in a few days, with minimal support. When we needed help, Customer Support was quick to respond and lots of documentation for you to use for your users and suppliement your process and procedures.

#LOVERAMP
What do you dislike about the product?
RAMP is a newer application and still building out reporting features. But - that means the customers have more leverage to get new features. It just might take some time to get those requests turned on. So, you may have to adjust your process for the timebeing.

One downside is that the upgraded features do cost a bit more than we have budget for today, but if we can control costs and spending, we may be able to implment more of the RAMP Plus features and really use all the aspects of a spend control program.
What problems is the product solving and how is that benefiting you?
We have some specific reporting and receipt requirements we have requested updates in the analytics.

    Andrew H.

Making accounting easy (and profitable!)

  • November 22, 2023
  • Review provided by G2

What do you like best about the product?
The integrations with Quickbooks and Gmail save our staff and accountants several hours a week at least. Additionally, the cashback has already earned us $20,000!
What do you dislike about the product?
Any time there is a refund or a credit from a vendor, the expense policies are not applied. This is because the current product does not factor in below $0 transactions. We have to manually monitor them. Not a huge deal as it is usually only a handful a week, but something that would be nice to get updataed.
What problems is the product solving and how is that benefiting you?
Auto receipt capture and direct integration into our financial statements saves countless hours and multiple steps from our previous corporate card (PEX). The approval and coding process is also much faster and syncs also happen much faster.

    Insurance

Great Credit Platform for Business

  • November 21, 2023
  • Review provided by G2

What do you like best about the product?
Ramp is easy to use and was very simple to implement. We utilize the card daily throughout our business to manager our day to day on going costs and it has greatly simplified the management of our operating expenses.
Their UI is very user friendly and the integrations with Sage Intacct have made monthly credit processing much easier. They have functionality that enables you to auto-code transactions significantly reducing entry and reducing our monthly close process. Creating virtual cards for vendors and new cards for personnel is very easy. Their customer support articles are very helpful and we've been able to self-serve any questions that we've have with the platform without needing to speak to an agent.
What do you dislike about the product?
Minor but the credit limit is typically a function of the amount of cash you have in the bank account and doesn't always fluctuate as quickly as we've needed. If we're getting towards our limit though, it's easy to initiate a payment to bring the balance down so there's no disruption in service.
What problems is the product solving and how is that benefiting you?
Prior to Ramp, our monthly credit card process including downloading a list of credit card transactions from our previous provider, building an import an excel, and manually coding each transaction that we would then manually upload in our GL system. Since implementing the Sage Intacct Ramp integration, all of our transactions can be easily synced into our GL and monthly reconciliations have been made much simpler.

    Financial Services

Great expense management

  • November 21, 2023
  • Review provided by G2

What do you like best about the product?
Ease of processing transactions, uploading receipts and memos, BillPay features very straightfoward and user friendly
What do you dislike about the product?
I would love to be able to archive old, non-active cards instead of having them still show up in my card list
What problems is the product solving and how is that benefiting you?
Better work and approval flows with expanded parameters

    Non-Profit Organization Management

Streamlined financial management for midsize nonprofit

  • November 21, 2023
  • Review provided by G2

What do you like best about the product?
Ability to equip my field-based team with resources they need without burdening management
What do you dislike about the product?
bill pay process is clunky for approvals
What problems is the product solving and how is that benefiting you?
We could not give every team member a credit card for work related expenses because they didn't want to ping their credit histories.

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