Ramp
RampReviews from AWS customer
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Senior Program Manager
What do you like best about the product?
It's so easy to use. The text feature for every transaction has easily saved me much time submitting receipts. The app is intuitive both on the web and mobile. I didn't know expenses could be this easy until we started using Ramp.
What do you dislike about the product?
I haven't found something that I dislike about Ramp yet. Perhaps what would be helpful is making the dropdown menus when submitting receipts a bit easier to use? Like giving the option to submit suggestions for changes or updates to management.
What problems is the product solving and how is that benefiting you?
Ramp makes the expense reporting process seamless. I rarely have to worry that I have not submitted receipts or that I misreported expenses. The online card feature is beneficial as well! It has come in handy often.
Super easy to use - no more expense report headache
What do you like best about the product?
Love being able to text receipts or forward from email and no longer having to do tedious expense reports. I can quickly see when a receipt is needed or a note so managing my expenses is pretty painless.
What do you dislike about the product?
I'm a Canadian resident and Ramp doesn't yet support Canadian banks, which means that we can't use it for reimbursement for reimbursements. We've figured out a workaround for now for cash payments (which happen rarely) but it would be nice if they could expand this.
What problems is the product solving and how is that benefiting you?
Expense report management so the automatic prompts, receipt matching, and multiple ways of submitting receipts works really well. The company uses to manage spend and streamline payments.
Incredibly easy expenses
What do you like best about the product?
Zero-paperwork expenses for things like travel or Amazon Business purchases
What do you dislike about the product?
The Android app was a long time coming and still not fully functional
What problems is the product solving and how is that benefiting you?
Ramp is my corporate credit card that also seamlessly handles approvals and receipts
Reimbursements made easy
What do you like best about the product?
It's really easy to request reimbursements. I don't have to send manual emails with receipts attached anymore.
What do you dislike about the product?
It sometimes doesn't allow me to register Merchants.
What problems is the product solving and how is that benefiting you?
The whole reimbursement process.
Fast resolutions
What do you like best about the product?
The few minor problems that I have had were resolved very quickly and accurately.
What do you dislike about the product?
No downsides, I have enjoyed Ramp for almost two years.
What problems is the product solving and how is that benefiting you?
I submit all expenses along with my daily mileage.
A huge time saver for our company!
What do you like best about the product?
I like that Ramp will automatically match receipts in my inbox to the purchases I make with my Ramp Cards. I also like virtual cards as they help me keep all of our SaSS platforms on separate cards, reducing the risk of other platforms being affected should one of my cards expire.
What do you dislike about the product?
The only thing I can think of, and its not even Ramp's issue, is that getting Amazon receipts is a manual process. I would like to see the ability to link my personal Amazon account to Ramp.
What problems is the product solving and how is that benefiting you?
Ramp helped us to solve the manual process of matching receipts in a shared email account by creating a process in which the purchaser can add the receipts themselves.
Ramp is so much easier than what we've used before
What do you like best about the product?
Ramp is rapid, efficient, and gets out of your way. It's the only expensing tool we've that's focused on the needs of the end user rather than a list of features designed to entice a CFO.
What do you dislike about the product?
We've used ramp for a while, and everything seems fine. I don't have anything negative to report.
What problems is the product solving and how is that benefiting you?
Ramp solves the issue of how to effectively reimburse employees for spending while making the minimum amount of effort.
A great alternative to Expensify
What do you like best about the product?
Ramp integrates with our HRIS (Paylocity) to easily onboard and offboard employees.
Ramp helps to control costs and provides better visibility with vendor-specific virtual cards.
Ramp also reduces manual processes in expense reporting and accelerates month-end close.
Ramp helps to control costs and provides better visibility with vendor-specific virtual cards.
Ramp also reduces manual processes in expense reporting and accelerates month-end close.
What do you dislike about the product?
The reporting capabilities in Ramp could be improved. It's often easier to dump transaction-level detail into Excel than it is to run reports out of Ramp. Ramp offers a service that will negotiate vendor contracts to reduce costs. However, this service is only available for contracts over $10k/year.
What problems is the product solving and how is that benefiting you?
Ramp provides better visibility on spending and helps us control our recurring SaaS subscription costs. Ramp also streamlines expense reporting and accelerates out month-end close process.
Cash Back over Points - Easy to use
What do you like best about the product?
We love the ease to use system that Ramp has. We rolled out the Ramp process with no training or instructions and the entire company was able to navigate the system. We also love the cash back we receive instead of our previous card service giving points with unclear rules.
What do you dislike about the product?
The only thing I would change about Ramp is that I want the ability to make an accounting rule only apply to certain GL accounts.
What problems is the product solving and how is that benefiting you?
Previously we had to export our transactions from our card service and import it to our HR system where employees would have to code and upload receipts. Accounting would then have to export from our HR system and import into our accounting system. With Ramp we dramatically reduce the about of steps, the employees are held responsible for their coding and receipt management with card lock rules and accounting is able to manage the cards much easier.
Game changer for startups
What do you like best about the product?
Orginizing my businesses financials has never been easier. Ramp always reminds me when my employees cards get close to their limits or when vendors try and charge me without warning. It also always reminds me to link my reciepts with the correct accounts, automatically!
What do you dislike about the product?
Love all of the features they provide in app for credit card management. Just wish they provided a business checking account so we could move fully over to Ramp as a banking partner.
What problems is the product solving and how is that benefiting you?
Organizing my reciepts for all my vendors. As well as offering company cards for vendors, it is great to limit the amounts employees can spend (especially on specific vendors).
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