Ramp
RampReviews from AWS customer
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Automation Excellence with Ramp
What do you like best about the product?
I really like Ramp for its automation capabilities. It's been a huge time saver for us, significantly reducing the time it takes to handle our credit card transactions and bill payments. The process is quick and accurate, with everything allocated seamlessly by vendor, budget, or department. I'm able to set automated rules so expenses automatically go to the right place, which is much better than manual entry. The rule-based architecture helps me allocate expenses to specific projects efficiently, and it takes a burden off my desk by allowing me to deal with things on an exception basis. Overall, the automation just flows so smoothly into NetSuite and saves us twenty to thirty hours of work a month. The initial setup was super easy too; we just created the NetSuite user, plugged it in, and we were ready to go. It's definitely a better automated platform compared to what we used before.
What do you dislike about the product?
There are a couple of UI, UX issues, like if something fails to sync or encounters a problem, it's kind of hard to know exactly what you need to fix. Support's great to help out, but it would be a little bit better if those errors jumped up faster.
What problems is the product solving and how is that benefiting you?
Ramp automates our billing and payments, saving us 20-30 hours monthly. It seamlessly integrates credit card data into NetSuite, allocating expenses accurately by vendor, budget, program, and department, reducing manual entry and errors.
Intuitive and Continuously Improving Software
What do you like best about the product?
It is very intuitive to use, gets the job that you want done, and they are constantly updating it to make it better, easier, smoother. We use Ramp every day, and the ability to issue virtual cards instantly to non-core users is fantastic. Very easy to get other 'non-core' users up and running with the App.
What do you dislike about the product?
Nothing really, it seems to do everything we want.
What problems is the product solving and how is that benefiting you?
Ramp gets us away from so many reimbursement reports and checks. We are able to run programs such as travel and department/employee reward programs with tight controls over what they can spend through Ramp.
Effortless Expense Management, Incredibly Easy to Use
What do you like best about the product?
Very easy to use, help you manage expenses easily.
What do you dislike about the product?
Haven't encountered anything that I dislike. Its a great software.
What problems is the product solving and how is that benefiting you?
It is solving the expense management for multiple people on our team. Also, gives us an east way to deal with assigning expense account to the transactions. It benefits our team because it saves us tons of time and we can manage multiple people at once.
Streamlined Expense Management with Room for Growth
What do you like best about the product?
I use Ramp to manage a variety of expenses, and it helps me a lot with tracking and staying within policy. I appreciate the ease of use because the interface is straightforward, and submitting expenses or uploading receipts takes only a few seconds. I like that there’s a single platform for meals, travel, and client-related expenses, which makes everything feel centralized and organized. It's also great at removing friction from tasks that can otherwise be time-consuming, like uploading receipts and categorizing expenses immediately after purchase. The centralization of all spending information in one place makes it easier to track expenses and avoid back and forth with internal teams.
What do you dislike about the product?
While Ramp is great for paying travel expenses, more built-in travel specific features like clearer trip grouping or travel summary could be helpful. The mobile experience works great for receipts, but adding more robust editing or bulk actions could also help with managing expenses on the go. Having the ability to select multiple transactions at once to categorize, tag, or attach receipts rather than having to do it individually, or having some sort of batch submission to upload numerous receipts after a trip, could help save time.
What problems is the product solving and how is that benefiting you?
I use Ramp to manage expenses, eliminating out-of-pocket costs with corporate cards, and saving time with automatic receipt capture. It prevents policy violations with built-in controls and centralizes spending, making it organized and trackable, which reduces internal back-and-forth.
Accounting Integration and Receipt Management Save Hours Daily
What do you like best about the product?
I really appreciate the accounting integration, as well as the receipt management and the bill pay and approval process. These features have saved us hours each day and have provided us with much greater transparency when working with our clients.
What do you dislike about the product?
This isn't exactly a complaint, but I do think it would be beneficial to receive release notes detailing the new features. Additionally, having access to brief webinars and article links would be helpful.
What problems is the product solving and how is that benefiting you?
We no longer need to manually input each bill and its details into QBO line by line. The OCR technology reads even lengthy bills even those with more than 35 lines, and automatically enters all the information. This has saved us countless hours and reduced the risk of data entry errors. Additionally, we no longer have to chase after receipts. The Ramp credit card has eliminated much of the time we used to spend on scanning receipts and managing reimbursements through spreadsheets.
Handy Texting Feature, Clunky Interface
What do you like best about the product?
I like the texting aspect of Ramp, which is super helpful when I'm traveling. It sends me a text message about the expense, allowing me to just text back a picture of the receipt and a comment to complete the transaction requirements. This makes it really easy to keep track of expenses and receipts on the go.
What do you dislike about the product?
The overall layout of the app and website are clunky. There could definitely be improvements on each of those. I'd try to avoid it, and only use the texting feature. The vetting process of Ramp was a challenge, and getting it deployed and set up with all the protocols and proper procedures.
What problems is the product solving and how is that benefiting you?
Ramp addresses inaccuracies in corporate spending, covering general expenses, travel, and meals.
Seamless Receipt Integration Makes Life Easier
What do you like best about the product?
the integrations between the receipts and the platform directly!
What do you dislike about the product?
I'm not sure yet as I've just started using it
What problems is the product solving and how is that benefiting you?
Ramp is helping us centralize all of our T&A expenses into one platform and consolidating information for our future reports, making it easier to navigate the wide array of data
Intuitive Interface, Zero Frustration
What do you like best about the product?
I love that Ramp offers zero friction in its usage and the interface is super intuitive. It's 0% frustrating, unlike other products that have too many steps or are structured too much around data, instead of optimal usage. For me, Ramp is a lot more convenient compared to what we were using before, which was Abacus for expense reimbursement.
What do you dislike about the product?
For hotel stay, I still need a physical card to present for incidentals, so I have to use my own personal card. If Ramp had the option for physical cards, it would be added value.
What problems is the product solving and how is that benefiting you?
I use Ramp for business expenses like AI tools and travel with zero friction, thanks to an intuitive interface. It's a lot more convenient than Abacus. Adding physical cards for incidentals would be a bonus.
Effortless Expense Management with Stellar AI Features
What do you like best about the product?
I like Ramp's easy-to-use UI, which makes it simple to navigate. The AI features are a standout for me, especially how uploading a receipt automatically pre-fills all the details. The initial setup of Ramp was very easy too.
What do you dislike about the product?
Getting an approval for an expense faster. Immediately remind the person an approval is pending and keep reminding them until they finish it.
What problems is the product solving and how is that benefiting you?
I use Ramp for expense reimbursements as a W2, and it solves the hassle of talking to people directly. It's easy to use and the AI features, like pre-filling details from receipts, are very valuable.
Effortless Expense Management with Quick Reimbursements
What do you like best about the product?
I really like the Ramp website, which makes my business travel expense reimbursement very easy and quick. I also appreciate the quick recognition of my expense receipts. The expense report filing process is very convenient. The initial setup was very easy and smooth.
What do you dislike about the product?
I had a problem last time when claiming Per Diem and I was requested to submit a receipt with a location, which I don't need to have a receipt and provide the location.
What problems is the product solving and how is that benefiting you?
I really like Ramp for making my business travel expense reimbursement easy and quick. It recognizes my expense receipts quickly and the expense report filing process is very convenient.
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