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Ramp

Ramp

Reviews from AWS customer

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    Karen C.

I never thought I'd call a corporate card "delightful"

  • August 10, 2020
  • Review provided by G2

What do you like best about the product?
First, the process of issuing new cards to employees - it's painless and immediate with virtual card features. Employees can continue to log in to Ramp's site to interact with their virtual cards and see their card numbers, which reduces the number of charges that don't make it onto the proper card.

Second, the product flow for receipt submission reminders and the resulting receipt matching are fantastic. This will save an incredible amount of time in accounting.

Third, the support the team offers is unparalleled in any other SaaS product I've used, and I've used many. Reporting a glitch or asking a question has been literally as easy as contacting an employee within my own company.
What do you dislike about the product?
We've seen a couple minor glitches with the system, but the responsiveness of the team has made them barely worth mentioning.
What problems is the product solving and how is that benefiting you?
We want employees to be able to pay for work expenses in ways we can track and account for seamlessly, as well as monitor as needed. The tools have been really impressive for this, for such a young company. The ease of provisioning and articulated controls have made it feasible to give corporate cards to a much wider range of employees than I would have traditionally, driving efficiency in accounting and tracking.


    Shawn R.

Best Business Card I've Used

  • August 04, 2020
  • Review provided by G2

What do you like best about the product?
Overall, my experience with Ramp has been an A+. I come from using 'traditional' business cards and they don't even come close to comparison. Everything was simple, straightforward, and friendly -- Way better than the traditional vendors. Every founder that asks about CCs, I recommend Ramp, hands down.

- Clean and intuitive UI
- Easily upload/match transactions via the web or your phone (I actually do this in real-time now!)
- Virtual cards are super convenient
- A good amount of control without being too confusing
- Integration with accounting software is seamless
- Great visibility into who and how the card is being used. No longer do I have to dig through reports and click through 100s of transactions.
- Rewards (1.5% cashback) are straightforward. No gimmicks like the other cards.
What do you dislike about the product?
Nothing major. The team consistently listens to feedback, delivers new features, and finds ways to provide a better experience overall.
- The reporting is off to a good start, but I think it has a little bit of room to improve.
- I like to dive into the data, but it would be nice to have graphs that provide a nice visual to spending. By no means is it a deal-breaker.
What problems is the product solving and how is that benefiting you?
The best moment for me was when I had my first transaction and Ramp emailed me asking for a receipt. The ability to reply to an email with a receipt and it matches was huge for me. I personally struggle attaching receipts to transactions because the UI/UX has always been so poor. I found myself at the end of every month spending hours doing this. Now, because it is so easy, I do it automatically.

It's also easy to spin up new virtual cards. If we want to have specific cards for advertising or office supplies, I can spin up a virtual card in a minute and purchase something hassle free. I was unable to do that before and it's been great.

Easy integration with my accounting software. This was always a nightmare with my old vendors. It either failed half the time or not all the transactions would be imported. Now, I feel confident that my transactions will import correctly and my accountant can take over.

The user experience is 10X from anything else I've ever used.


    Max K.

Great card, incredible support

  • August 04, 2020
  • Review provided by G2

What do you like best about the product?
Ramp makes it super easy to track spend across employees. We don't have to do any expense reports anymore. Their team is also very quick and responsive when it comes to taking care of any questions.
What do you dislike about the product?
Haven't had any issues so far. It's free too, so can't complain.
What problems is the product solving and how is that benefiting you?
We use it to pay for all of our expenses. The benefits are the expense reporting, QBO integration, and cash back.


    Jenny Xia S.

So easy and the right incentives!

  • August 04, 2020
  • Review provided by G2

What do you like best about the product?
1.5% cash back. Enough said!

But also I love how responsive their support and product teams are. They are always launching new initiatives to make things better.
What do you dislike about the product?
Nothing I can think of! Little things I've suggested on the design, etc. have always been addressed promptly after I write into support!
What problems is the product solving and how is that benefiting you?
Corporate credit card needs are filled, and I really like having the proper controls on my team's procurement behavior.
Recommendations to others considering the product:
Give it a try. It's super easy to onboard, and to move more or less spend onto Ramp.