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    Writing and Editing

Considerably satisfied, easy to use, similar to word press but better in most ways.

  • April 25, 2024
  • Review provided by G2

What do you like best about the product?
It is intuitive, no unecessarily convaluted ways to do the most basic of things.

It works consistently well. rarely ever down, glitches or anything that causes issues
What do you dislike about the product?
A small gripe, when an image has been uploaded and is in the copy, the image can not be switched out for another without having to write a knew caption.

I am signed out and then unable to save, without notice.
What problems is the product solving and how is that benefiting you?
It works straight forward. No long unnecessary methods on how to solve issues.

I need things to work in a specific way and CMS does it.


    Murali Manohar M.

Developer Friendly Multichannel support

  • April 18, 2024
  • Review provided by G2

What do you like best about the product?
Developer friendly.
Authoring Friendly.
Developer/Author Commenting/discussions on fields level.
Can be accessed anywhere.
Rest API support.
Good customer support
Easy to integrate.
Support for GraphQL is good. Have to improve.
Very flexible to create content models.
User friendly UI.
Workflow easy to configure.
Ease use of Roles and ACL
What do you dislike about the product?
1. There is no Navigation support, like If I need to have site nav in the front end.
2. The level of nesting is restricted till level 4. maximum reference depth limit should be more.
3. Unpubished content is not accessible more than 1 nested level in CMA API.
4. The UID is not same within different branch level.
5. The UID is not same within different stack level.
6. There should be an UID which should be same accross all branch and all stack for a content (It can be unique within Organisational level)
7. The Title change of a content creates a new entry on migration to another branch or stack.
8. Front end Branch merge should be there with a Rollback option.
9. Front end content stack to stack migration should be there.
10. The limit of nested entries should be more than 100 count.
11. There should be a Rollback option of Content Types.
12. Automation hub execution is costly.
13. The customization of OOB should be allowed more.
14. Taxonomy should allow the content to be mapped under another content.
15. Timely backup should be there. or restore point should be there.
16. RTE should have more features.
What problems is the product solving and how is that benefiting you?
Mutlichannel access.
Easy to maintain and implement.
Easy access.
Integration.
Developer and Author friendly.
Rest API and graphQL.


    Financial Services

Lots of Features and Documented Really Well

  • April 17, 2024
  • Review provided by G2

What do you like best about the product?
Contentstack is very good with documentation and is able to be used by those who are both technical and non-technical. Contentstack's API is great and flexible with its standard API and even the GraphQL integration which has a great playground feature in the Contentstack UI.
What do you dislike about the product?
Due to the many features, Contentstack can have a steeper learning curve.
What problems is the product solving and how is that benefiting you?
It allows for developers to ingest data by multiple content writers to be able to be displayed on the website.


    Electrical/Electronic Manufacturing

A real CMS

  • April 17, 2024
  • Review provided by G2

What do you like best about the product?
It's a headless CMS. Giving us the power to develop and structure as we see fit for our enterprise. It's simple to use with excellent documentation. Integration is no challenge.
What do you dislike about the product?
Some of the UI could be improved. For example, the Entries would benefit from a hierarchy structure.
What problems is the product solving and how is that benefiting you?
Contentstack relieves the need to develop and manage our own CMS. Reducing time spent administerings a system to hold our data


    Retail

User friendly for a newbie

  • April 17, 2024
  • Review provided by G2

What do you like best about the product?
I am somewhat new to the world of contentstack and not someone who works in a traditional IT type role but I have found it to be mostly user friendly and intuitive enough to be able to navigate around and complete tasks with little trouble.
What do you dislike about the product?
For dislikes, I have found that the lag time in publishing content can vary and have run into a few bumps in the road with editing rich text.
What problems is the product solving and how is that benefiting you?
Contentstack has helped me in my role specifically, to be able to easily and quickly update texts and images on our company website.


    Rachel C.

Opportunities to Improve UI

  • April 17, 2024
  • Review provided by G2

What do you like best about the product?
Has tons of cuztomization options
Customer support is great
What do you dislike about the product?
Clunky UI - Not the most intuitive tool for new users. you really have to know exactly what you're looking for.
Clunky UI - when on a parent page and clicking into child components, there is no breadcrumb
Clunky UI - hard to search for components if new user and unaware of all component types/titles
Reporting - cannot get holisitic view/ report of what components are on which parent pages
Reporting - cannot get holistic view of parent pages that a component is referenced in
What problems is the product solving and how is that benefiting you?
Contentstack is allowing for customizations that may be harder within shopify


    Brian G.

ContentStack Product Management Review

  • April 17, 2024
  • Review provided by G2

What do you like best about the product?
ContentStack provides a user friendly set of features and tools to manage all of my product and digital asset needs. I use the product every day. It makes integration with our POS very simple to maintain.
What do you dislike about the product?
Sometimes navigating to the exact Content you are looking for or finding specific assets by name can be a little clunky.
What problems is the product solving and how is that benefiting you?
ContentStack helps make it easier to manage all of our SKUs for the web.


    Government Administration

Easy to use but limited customizability compared to other website building tools.

  • April 17, 2024
  • Review provided by G2

What do you like best about the product?
Easy to use, simplified, and few errors in uplaoding process.
What do you dislike about the product?
Live preview, which we are told by ContentStack team is available and should be accessible so long as we ask our administrator, we did that and it has been with IT for months, it is not available or accessible to us although it is a released feature that should be accessible. Not bad platform, but seems limited compared to many other website build tools that are more modern and customizable. Such as limited on image sizing on webapge, and cant put a full length image but only place an image and text split.
What problems is the product solving and how is that benefiting you?
Helps update pages, get content out in about 15 minute uploads.


    Sandy N.

Good for simple solutions

  • April 17, 2024
  • Review provided by G2

What do you like best about the product?
I like that you can customize the CMS, and add unique styling. I primarily use Contentstack to host the design system guidelines.
What do you dislike about the product?
The UI is a bit of a learning curve to use. I wish you could sync assets from Figma versus having to upload them via PDF/SVG. This makes maintenace hard over time when the system scales or even small changes are needed in components.
What problems is the product solving and how is that benefiting you?
Contentstack makes it easy to upload guidelines with little to no engineering effort.


    Pedro Henrique T.

Simplifying Page Creation for Non-Tech Teams

  • April 12, 2024
  • Review provided by G2

What do you like best about the product?
With Contentstack we enable the non-tech teams in our company to create landing pages without engineering support. Since we are in control of Contentstack, we can make sure that these teams follow a specifc page strcuture (by creating a defined template where they just populate the content) or allow them to be as creative as they want (by creating components that they can drag & drop and create the page the way they need).

We now have more around 10 non-tech teams creating more than 10 pages per day. This includes the Localisation team which uses a plugin to connect Contentstack to their L10n tool. Every time we create a new page, the team is notified automatically so they can work on it.

Contentstack also gives us great customer support. We have quarterly meetings with them, but it's also very easy to communicate with them if we need some urgent support, either via chat or via email
What do you dislike about the product?
Even though the UI is good in general, there are some cases where it could be improved. For example, if a page has a lot of fields, it can get very messy and hard to understand the content hierarchy.

Global fields are not very intuitive. We assumed that they would work in a certain way and then we made a small change in one global field that resulted in a massive loss of data. Thankfully, the support team helped us to retrieve the pages. The UI, however, didn't alert us that this would happen if we preceeded
What problems is the product solving and how is that benefiting you?
* Creating landing pages for our product without engineering support --> it helps us deliver faster
* Localising content for all global markets we target
* Easy update the content in our landing pages