Contentstack Adaptive Digital Experience Platform
ContentstackReviews from AWS customer
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Flexible and Intuitive Headless CMS, but Setup and Pricing Can Be Challenging
What do you like best about the product?
What I like best about Contentstack is its headless architecture, which makes it extremely flexible for managing and delivering content across multiple platforms. The user interface is intuitive, and the API-driven model allows developers and content teams to work independently without blocking each other. I also appreciate how customizable and scalable it is, which makes it suitable for both small projects and enterprise-level deployments.
What do you dislike about the product?
The API configuration and environment setup can take time, especially for teams without strong technical experience. Additionally, pricing can feel high for smaller organizations, and some advanced features (like complex automation or granular permissions) require extra configuration or developer involvement.
What problems is the product solving and how is that benefiting you?
Solves multi-channel content delivery and collaboration challenges, improving efficiency and consistency across platforms.
It is very versatile when implementing new landing pages on the website.
What do you like best about the product?
It is a very accessible platform when it comes to adding assets, entries, and components. Additionally, it offers a variety of tools that help improve the portal.
What do you dislike about the product?
Adding images to the components is quite complicated and laborious. Furthermore, the system does not always save the state you were in. For example, if you select an image that is in a folder located in the fifth position, after doing so you have to go through the entire path from the beginning again to select a new asset, as it does not remember the previous location.
What problems is the product solving and how is that benefiting you?
It made my work much easier, especially when I needed to create new landing pages. The experience was much simpler and more efficient thanks to this tool.
Efficient Enhancements but Component Management Needs Improvement
What do you like best about the product?
I love how a lot of enhancements require minimal development work for website components; experimenting and approving new development features on testing environments can seamlessly be pushed to production with minimal page crashes or bugs. Implementation is also very easy - results are rendered instantly instead of going through a publication queue.
What do you dislike about the product?
Components can sometimes be difficult to track, especially on lengthy pages. If lengthy pages need to be restructured, individual components need to be expanded before dragged/dropped, as opposed to the name of the item being displayed on the display field. Duplicating components also come with challenges, as making any adjustments on the duplicated component will interfere with the original file - ideally, there should be a way to change content on the duplicated components without it interfering with the original component.
What problems is the product solving and how is that benefiting you?
Speed, tracking, and rollback features are amazing - in case of any wrong input, versions can be rolled back instantly, reducing risk. The fact that content can all be managed in one place (rather than cushioning content among clusters of GUIDs across the CMS) helps with scalability and speed.
Intuitive CMS: Why Contentstack empowers our non-technical teams
What do you like best about the product?
Contentstack has become a core component of our content operations, serving as the central hub for both our website content and all of our CRM communications. As a non-technical user, my experience has been largely positive, especially regarding how quickly we’ve been able to scale our content output and onboard new team members.
For our non-technical teams, the user interface is incredibly intuitive and easy to use. This simplicity is a massive win, making the platform genuinely simple to use and to onboard users without needing a deep dive into code or complex documentation.
I also appreciate the platform's modular approach, which gives us many different content "modules" to choose from. This flexibility allows us to structure content exactly how we need it for different channels. For my daily work, adding assets and localized content is straightforward. I can easily manage multiple language versions of an entry, which has significantly streamlined our international publishing workflows. The quick adoption and high comfort level among our editors prove the success of its design.
For our non-technical teams, the user interface is incredibly intuitive and easy to use. This simplicity is a massive win, making the platform genuinely simple to use and to onboard users without needing a deep dive into code or complex documentation.
I also appreciate the platform's modular approach, which gives us many different content "modules" to choose from. This flexibility allows us to structure content exactly how we need it for different channels. For my daily work, adding assets and localized content is straightforward. I can easily manage multiple language versions of an entry, which has significantly streamlined our international publishing workflows. The quick adoption and high comfort level among our editors prove the success of its design.
What do you dislike about the product?
While the daily content editing is smooth, I do encounter a couple of recurring technical frustrations, particularly within the Asset Manager.
My biggest pain point is the occasional bug when uploading assets. The search function for a specific folder directly from the assets page often acts up. It will either fail to return results or just be generally unresponsive. The workaround is to click on "upload" and then search for the desired folder from that specific modal, which is a bit of a nuisance when I’m just trying to locate an existing image.
Also, while I find localization easy, I know other teams struggle with the platform’s limitations on bulk operations (like publishing more than 20 entries at once).
My biggest pain point is the occasional bug when uploading assets. The search function for a specific folder directly from the assets page often acts up. It will either fail to return results or just be generally unresponsive. The workaround is to click on "upload" and then search for the desired folder from that specific modal, which is a bit of a nuisance when I’m just trying to locate an existing image.
Also, while I find localization easy, I know other teams struggle with the platform’s limitations on bulk operations (like publishing more than 20 entries at once).
What problems is the product solving and how is that benefiting you?
Contentstack's editor-friendly interface removes dependency on developers to create, edit or publish content, allowing us to work faster.
Adding localized content is straightforward. This simplifies the management of multilingual content, allowing us to rapidly deploy campaigns in new markets.
Adding localized content is straightforward. This simplifies the management of multilingual content, allowing us to rapidly deploy campaigns in new markets.
Review
What do you like best about the product?
Having everything I need to change multiple areas of the website in one CMS
What do you dislike about the product?
Takes too long to get a story ready to be published
Backend often doesn't correspond with front end in terms of location of the sections/buttons that make up a published article
Too many unnecessary buttons/options in article creation process
Backend often doesn't correspond with front end in terms of location of the sections/buttons that make up a published article
Too many unnecessary buttons/options in article creation process
What problems is the product solving and how is that benefiting you?
Being able to publish video content to web
Everyday Contentstack user
What do you like best about the product?
The simplicity of multi-local publication of pages.
What do you dislike about the product?
The CMS search functionality, I feel this can be made better especially when refining search filters.
What problems is the product solving and how is that benefiting you?
Multi-local content publishing and Governance is a big part of our business, Contentstack makes it easy to publish content to each individual local. These improvements have significantly boosted efficiency, cutting upload time by half and reducing developer backlog.
Contentstack platform review
What do you like best about the product?
The AI features and the simplicity of the translation process stand out, and I also find the translations to be quite accurate.
What do you dislike about the product?
Sometimes, it takes a while for certain locales to update the content, which can be frustrating. Additionally, there are occasions when it seems like the system acts unpredictably, failing to add bullet points to the content even though they are clearly indicated in the CMS.
What problems is the product solving and how is that benefiting you?
I appreciate how simple it is to use the translation options for the copy we include in our articles. The automation of user journeys is also a great feature, as it makes it much easier to target the right audience and should help improve conversions. Additionally, there are frequent updates on the latest technology and capabilities, which keeps us well informed.
User friendly, but sometimes slow/buggy
What do you like best about the product?
Easy to use, advanced search functionality is good, timeline and version comparison is useful
What do you dislike about the product?
Buggy and slow at times. Publishing, unpublishing and release finctionalities are unreliable (recurrent issues with them). If an entry is referenced in a lot of components, it's difficult to reverse search
What problems is the product solving and how is that benefiting you?
Fast, headless cms
Contentstack
What do you like best about the product?
It's quite intuitive after some time, which makes it exciting because you discover new features all the time.
What do you dislike about the product?
It really needs time to get into it because the many functions can be overwhelming at the beginning.
What problems is the product solving and how is that benefiting you?
It's helping me to write articles and publish them in a certain way
Still working around issues, but I get things done
What do you like best about the product?
I use Contentstack almost every workday, and although there are things about it that could be improved, I can generally do what I need to do without any major delays or frustrations. Simple content updates are relatively quick and easy. Depending how your applications are set up, workflows can be efficient. The option to save, publish live, or publish to preview/test environments is helpful.
What do you dislike about the product?
One of my applications is set up in a very convoluted way, and it would take significant, expensive developer time to fix it. We don't even have access to a development environment to make simple changes, which means we're left to make do. There are also parameters that are frustratingly inaccessible. Additionally, we have a misalignment between master entries and localizations in two of our applications, and Contentstack still has not helped us resolve this issue after more than a year. It creates inefficiencies and confusion. This means job security for me, but it also means the learning curve is prohibitively steep for any part-time or temporary user. Finally, although they seem to have worked on the search function over the last year or so, I still find it lacking. It's not smart enough. The rich text editor is also still cumbersome here and there.
What problems is the product solving and how is that benefiting you?
We use Contentstack to manage content for one of our websites and to develop a web-based guided selling tool. Other divisions in the company also use it for similar things.
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