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Storylane

Storylane

Reviews from AWS customer

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1,225 reviews
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External reviews are not included in the AWS star rating for the product.


    Computer Software

Very use friendly and easy to use

  • February 13, 2024
  • Review provided by G2

What do you like best about the product?
Simple process for creating tours, really enjoy it
What do you dislike about the product?
No downsides to using Storylane as of yet
What problems is the product solving and how is that benefiting you?
clear explanation for users of product features


    Matthew K.

Fast, flexible, and incredibly easy to use

  • February 13, 2024
  • Review provided by G2

What do you like best about the product?
The tool is really easy to use to capture screenshots and create curated demos. There are regular new feature releases, and it continues to get better. Incredible value when compared to the traditional interactive demo options out there in the marker.
What do you dislike about the product?
Mobile responsiveness is an area that needs some work, though that can be said of all of these demo tools.
What problems is the product solving and how is that benefiting you?
As a PLG company, moving prospects through our engagement funnel is critical. With Storylane, we're easily able to add in that hands-on step people are looking for and give them the option prior to any sales engagement.


    Financial Services

Easy Way To Create Product Demos

  • February 13, 2024
  • Review provided by G2

What do you like best about the product?
It's easy to spin up product demos that give a step by step guide to prospects .
What do you dislike about the product?
There isn't much that I dislike. If we didn't like it, we wouldn't use it.
What problems is the product solving and how is that benefiting you?
It automates a MOFU demo experience without involving reps.


    Petra P.

Higly effective tool

  • February 13, 2024
  • Review provided by G2

What do you like best about the product?
I appreacited the most user friendly interface,intuitive design, easy to use for any member of the team with all skill levels. It is practical and allows quick creation of demos and meets professional standards. I've been using it quite frequently. Additionally, it offers a variety of customizable hotspots, and it even allows for the incorporation of one's own design. I also need to highlight the Customer Support for its rapid responses.
What do you dislike about the product?
There's nothing specific that I can point out as a dislike. However, for future improvements, I would recommend that Storylane focuses on enhancing the organization of stories to further improve user experience.
What problems is the product solving and how is that benefiting you?
It has significantly helped our customers and employees in grasping concepts more clearly and navigating through complex issues with ease.


    Audian P.

Empowering product tours that are a game changer in lead generation and user onboarding!

  • February 13, 2024
  • Review provided by G2

What do you like best about the product?
It makes it dead simple to create product tours. I especially like the full HTML capture mode for it's ability to include details of embedded windows and menus.

I really like its flexibility with editing HTML which makes it super easy to anonymize personal information. Also, the dynamic and relative embedded dates feature ensures that the content never looks stale.

I've been using the new AI voice-over addition in my tooltips and it is working brilliantly!

Lastly, I can't say enough about the fantastic support I get...right through the chat window.
What do you dislike about the product?
I find myself wishing for more options with embedding the tours on our website, like the ability to adjust the size, select a specific thumbnail, and play options. A slider to determine what is included in the animated GIF preview would be wicked awesome.
What problems is the product solving and how is that benefiting you?
This is the fastest way for me to give prospective customers a glimpse of what our product is like without having to go through a formal live demo. Before this, we spent a massive amount of time recording and editing demo videos that would be dated within a couple of months.


    Computer Software

Easy way to show visitors how your product works

  • February 13, 2024
  • Review provided by G2

What do you like best about the product?
I'm able to set up simple product demos for my audience
What do you dislike about the product?
Too many clicks can result in users not fully finishing the product demo
What problems is the product solving and how is that benefiting you?
Shows how quick someone can get set up on our platform


    Information Technology and Services

Great tool to easily share interactive demos

  • February 13, 2024
  • Review provided by G2

What do you like best about the product?
Using Storylane demos has helped us in so many ways. We use them on our website, our sales and BDR team uses them for leads, and we also use them in support articles for clients. It allows clients and prospects to feel like they're in our product, without actually setting them up with an actual demo account login. Storylane is easy to update and maintain compared to videos. It's become a core part of how we share our product with others.
What do you dislike about the product?
Nothing! It's easy to use, and its value was easily understood by our own team to implement.
What problems is the product solving and how is that benefiting you?
Storylane helps us maintain accurate walkthroughs of our product in a low effort way. It's much easier to update a Storylane demo vs. producing a new video every time our product changes. It helps leads and prospects experience parts of our product in an interactive and guided manner without having to give access to an actual demo account. And it helps our clients provide a visual and interactive way to learn about how to use parts of our product alongside support articles.


    Ed J.

Simply A Better Way to Demo Software

  • February 13, 2024
  • Review provided by G2

What do you like best about the product?
Prospects can move through demos at their own pace and pause to study what else is presented on a screen in addition to the called out feature.
What do you dislike about the product?
I am enchanted with the platform. There is nothing that I feel is a negative.
What problems is the product solving and how is that benefiting you?
I have been on the receiving end of many live software demos. Typically, the sales person, who knows the product cold, blows through the demo faster than I can absorb the information he/she is presenting. Like drinking from a fire hose. I would end up with a broad, general idea of the software's capability, but not enough detail to make a comfortably informed decision. The primary benfit I see from Storylane interactive demos is that they allow prospects to move through the information at their own pace. They can read, and re-read if necessary. They can pause to look around and study other aspects of the screen. They can take all of the time they need to assimilate as much information as they need to make a good decision.

A secondary benefit I hadn't really antipated was new sales people using our interactive demos to come up to speed on our products. With the callouts as a crutch, a first-week-on-the-job newbie can do a reasonably competent demo. As they build skills and knowledge, they can use the interactive demos as a foundation and go off-script to elaborate or expanded on features and functionality.

The platform was exceptionally easy to bring myself up the learning curve. I fumbled thru one practice demo to learn the system. Maybe an hour or so. Then I banged 20 demos ready to go to market.


    Rosemarie G.

Great Tool for Website Onboarding

  • February 13, 2024
  • Review provided by G2

What do you like best about the product?
This tool is easy to use from the start. Storylane offers a lot of online instruction and customer support was very friendly and eager to help. Creating and editing demos are easy. I like that it offers a number of features. I'm using Storylane to create onboarding demos for a new website. I have found onboarding demos more effective and easier to implement than giving new users PDF to read.
What do you dislike about the product?
I haven't encountered any negatives this tool.
What problems is the product solving and how is that benefiting you?
New website users were not reading the PDF I created on our new features and instructions on how to make purchases. I needed to find a fast, easy to use way to visually show users how to use our site. Storylane was the perfect option. I've created a number of onboarding demos and am already getting fewer questions and errors from new users.


    Computer Software

Super easy to use, very interactive and helpful to customers!

  • February 13, 2024
  • Review provided by G2

What do you like best about the product?
It allows you to easily create demos for different modules of your software on a step-by-step basis and keeps it interactive to retain customer engagement.
What do you dislike about the product?
There's not much to dislike. Would like to see continious improvements.
What problems is the product solving and how is that benefiting you?
Provides our customer easy navigation through our software.