Storylane
StorylaneReviews from AWS customer
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Storylane Makes Step-by-Step Tutorials Easy—AI Features Halved Our Workload
What do you like best about the product?
Storylane helps our clients to better understand our own software. We're making official documentation through Storylane so all customers can have a step-by-step tutorial how to use our product. They're constantly updating the software as well and with the AI functions, our workload has been halved.
What do you dislike about the product?
At the moment, I can't think anything that would be negative
What problems is the product solving and how is that benefiting you?
Instead of writing out all our documentation and tutorials, we can now show them directly to our customers. As a result, we have fewer online calls with customers because of Storylane, since it lets us explain our software step by step in a clear way.
Interactive, Flexible Demos That Boost Engagement and Adoption
What do you like best about the product?
Storylane enables us to deliver a highly interactive demonstration of our product to customers. It helps increase engagement and adoption, and I especially appreciate how flexible the Storylane solution is when it comes to branding. Customer support has also been helpful and very responsive whenever we’ve needed it.
What do you dislike about the product?
I sometimes have trouble recording a journey by mirroring my tablet's screen. This feature could be improved. Storylane works perfectly with the web browser, but not when it comes to applications as a product (phone/tablet).
What problems is the product solving and how is that benefiting you?
Easy demonstration of our product with guidelines.
Smooth Tool for Effortlessly Impressive Demo & Walkthrough Videos
What do you like best about the product?
Smooth tool for creating effortlessly impressive demo/walkthrough videos
What do you dislike about the product?
Nothing much, maybe could introduce more ai features
What problems is the product solving and how is that benefiting you?
It helped us with creating demo videos for our platform
Great for Creating Clear User Guides for Customers and Teams
What do you like best about the product?
Great for making documentation in user guides for customers and team members
What do you dislike about the product?
None that I can think of, currently no issues
What problems is the product solving and how is that benefiting you?
Saving time on documentation and providing customers with better instructions avoiding further support requests
Easy, Intuitive Demo Creation with Outstanding Support
What do you like best about the product?
Storylane was very easy for our team to use, and it enabled us to create far more feature demos than we could have done on our own. The UI felt intuitive and straightforward, so we were able to get up and running quickly. Customer support was also great- our rep personally reviewed every demo we created and shared helpful feedback along the way.
What do you dislike about the product?
There are opportunities to improve tracking so we can capture better metrics. It often felt like a lot of manual work was required to get the specific reporting that was actually helpful for us.
What problems is the product solving and how is that benefiting you?
Creating new video tutorials is very time-consuming, and Storylane was really helpful for this. We also used Storylane to build demos for our internal teams, so they could better showcase features they weren’t as familiar with and feel more confident when answering customer questions.
Clean Website Look That Makes Product Demos Shine
What do you like best about the product?
It helps me prepare my product for demos, and it also gives the website a nice, clean look. I just like how all the features and changes integrate easily with the website as well. Being able to see all the interactions, insights, and audience is very helpful to see where we can improve and who is looking at our demo. Its use has been effective. I’ve received positive feedback from customers, which has been encouraging. The guide is especially helpful because it clearly and thoroughly explains every detail of our product. We can edit it from Storylane at anytime if we make changes to our product, and then we go back to implement those changes. I use it frequently and have been considering using it for sales and marketing purposes as well. I have not needed customer support at the moment because it has been easy to use compared to others. Demo automation is for you, especially when networking, you just haveto get them to your website and see it's that easy.
What do you dislike about the product?
So far, I haven’t found anything I don’t like. Everything has been clear, easy to understand, and genuinely helpful. Everyone at my organization likes to use it and agrees that it is not difficult to use.
What problems is the product solving and how is that benefiting you?
Storylane solves the problem of having to make sure you are sharing the correct images or videos when presenting, especially during a virtual call, and it's easier to have this without having to click around; you just play it and start interacting with it little by little, so the customers can understand.
Easiest Way to Showcase our Products
What do you like best about the product?
Ease of use, ability to add screens in multiple ways.
What do you dislike about the product?
It's not very easy to make small adjustments. You almost have to scrap an entire slide just to make a single change. I also do not like the types of call out options. We should have more that allow fora more natural progression.
What problems is the product solving and how is that benefiting you?
Demo'ing our product and services in a self-guided way to potential clients. Product release updates to the company with guides.
Intuitive Demo Builder with Helpful AI and Flexible Pricing
What do you like best about the product?
This tool is great for building demos. It’s easy to use, intuitive, and the AI feature within the demo builder is genuinely helpful. I also appreciate the flexible pricing options, which feel especially well suited to first-time users who are still getting to grips with the platform and want to trial it out. On top of that, customer support has been very responsive and helpful whenever I’ve needed it.
What do you dislike about the product?
At the moment, they don’t offer a European Portuguese voiceover option.
What problems is the product solving and how is that benefiting you?
It helps us create product demos in multiple languages and host them across our website.
Very Easy to Use and Intuitive for Sharing with Others
What do you like best about the product?
It’s very easy to use and intuitive. I was able to record and add live parts of my software in just a few minutes, without any hassle.
What do you dislike about the product?
The company IP match rate is low, especially for unknown companies.
What problems is the product solving and how is that benefiting you?
It’s been a real help for our “show, don’t tell” marketing approach. We’ve noticed that visitors are spending more time on our website pages, and that extra engagement seems to be translating into warmer leads coming in.
Excellent for explaining complex products without live demos
What do you like best about the product?
Storylane makes it easy to create polished, interactive demos that clearly show how our product works. At Sandbox Studio, we use it to walk prospects through AWS sandbox workflows and key features in a simple, self-guided way, without relying on live AWS environments or engineering support.
What do you dislike about the product?
Very little! There’s some room for improvement in editing longer demos, but these are relatively minor compared to the overall value.
What problems is the product solving and how is that benefiting you?
Storylane replaces static screenshots and time-heavy live demos with self-guided, interactive experiences. For Sandbox Studio, that’s helped us communicate a fairly complex product more clearly, reduce repetitive demo effort, and give prospects a better understanding of our value before deeper sales conversations.v
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