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Storylane

Storylane

Reviews from AWS customer

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    Kishan V.

Super easy to use, demos look very professional

  • May 10, 2024
  • Review provided by G2

What do you like best about the product?
I used the screenshots for both my demos and the whole process to build and configure them was quite intuitive. The feature set is pretty good too, e.g. the different types of interactions like hotspots and zoom. I'm very happy with the way demos look and feel on our website and already got feedback that the demos make our product easy to understand. Their support team replied to the one question I had in less than 1 day which is decent.
What do you dislike about the product?
One of their main features, looping an auto play demo, is buried in the menus and has been implemented in a strange way. Ultimately it works well once you find out how to do it.
What problems is the product solving and how is that benefiting you?
Making my product easy to understand by brining it to life.


    Computer Software

Demo and training guides creation made easy

  • May 09, 2024
  • Review provided by G2

What do you like best about the product?
Very easy to use. Training videos and demos can be created in a short time.
Demos can easily be integrated with any platform using embed links.
What do you dislike about the product?
Won't be able to edit the speed of voice over.
What problems is the product solving and how is that benefiting you?
Putting together visual presentation and voice together. Some people are not born a trainer, my team use external text to speech application to create voice over that will have to be put together with the visual (video) presentation. Often it is difficult to match the pacing of the voice over with the video. Storylane solves this challenge because of the built in text to speech feature.


    Paul G.

Amazing tool for Product Demos

  • May 08, 2024
  • Review provided by G2

What do you like best about the product?
Storylane is very easy to use and intuitive. It makes my life as a Customer Success Engineer easier. We are communicating our complex product with Storylane to our customers and it helps them to understand our product better and much faster. I use it for different things on a weekly basis. Accessing and handling Storylane is easy and straightforward and it integrates perfectly with my workflow.
I ahven't yet used Storylane to it's fullest potential but I can already see that training and onboarding of our customers is much facilitated.
What do you dislike about the product?
Sometimes there are some minor bugs related to the html capture. Sometimes Storylane cannot work well with AG grid tables that we work on our platform so I need to make some tweaks before capture. But nothing too bothersome.
What problems is the product solving and how is that benefiting you?
It provides our customers with a perfect mix between a "boring" video and a live demo session. As a CSM I can sent out Storylane links to my Customer base as more interactive click-through demos where learning is potetiated and onboarding is promoted. We have not yet integarted Storylane into our Sales process but I see tremendous potential there as well.


    Computer Software

Amazing for tutorials and walkthroughs

  • May 08, 2024
  • Review provided by G2

What do you like best about the product?
Storylane is a game-changer for anyone looking to switch up how they create tutorials. Unlike traditional video tutorials that can be lengthy and tough to update, Storylane captures the entire HTML of the software you're demonstrating. This means you can easily tweak and update tutorials without starting from scratch—super handy for keeping things current.

What really makes it great, though, is how interactive the user experience is. Instead of just watching a video or clicking through static screenshots, users interact with an "HTML demo" that feels like they're actually using the software. It's a much more engaging way to learn and a great tool for anyone looking to deliver clear, effective tutorials.
What do you dislike about the product?
I have started using it recently, so I did not see anything negative till now.
What problems is the product solving and how is that benefiting you?
We are using the storylane to review the tutorials and complex workflows for our engineering tool.


    Misbah A.

does what it promises to do

  • May 08, 2024
  • Review provided by G2

What do you like best about the product?
ease of use, and ease of access

Would enjoy it more if it would integrate with Odoo CRM
What do you dislike about the product?
price is a bit tough to swallow, will wait on the ROI to justify its price
What problems is the product solving and how is that benefiting you?
ability to give the prospect a peak into what an actual demo would be like without needing to book a meeting


    Financial Services

Great for Sales & Customer Success Storytelling

  • May 08, 2024
  • Review provided by G2

What do you like best about the product?
- The speed in which you can bring a demo live for customers is fantastic . It can be done in a matter of minutes.

- The Chrome extension is great for capturing quick snapshots of key features and then cleaning up the demo on the website later on.

- The "blur" functionality is great for using potentially sensitive customer pages as demos without risking confidentiality issues.
What do you dislike about the product?
The UX for creating steps in demos can take some time to get used to. Sometimes there are more clicks than necessary to get something done. If you like to get fancy with the positioning/format/display of customer directions in a demo, things can get a bit buggy to get just right.
What problems is the product solving and how is that benefiting you?
My company makes software with many different customer-facing workflows, some of which serve multiple purposes or are used differently depending on the stakeholder. Storylane helps me craft simple demos in minutes that I can share with customers, replacing the need for screenshots via email or phone calls.

We use Storylane demos for sales conversations where the customer wants to know how they can expect to interface with the Platform. If they're churning from another provider to our software, understanding this page-by-page comparison is helpful for getting them to a buying position, or disqualifying them as a prospect.

For existing customers, making more detailed demos to show customers how to self-serve leverage our product is immensely helpful. It cuts back on live phone calls for demo conversations and limits email volume in our customer support inbox. I created a few demos for our customer support team, and they immediately came back with 10+ additional demo ideas that would help their team immediately.


    Trina P.

Quick, Easy, Effecient

  • May 08, 2024
  • Review provided by G2

What do you like best about the product?
The ease of use is incredible. The support team is there to ensure I am using the software in the best way possible and often provides tips and tricks to make things that align with my goals. The number of features available allows me to easily adjust the content based on my specific needs. Getting started was almost effortless! I use Storylane daily as the integration with Hubspot allows me to create email content quickly and efficiently.
What do you dislike about the product?
I have nothing bad to say about Storylane!
What problems is the product solving and how is that benefiting you?
Storylane is helping me to automate our demo's and allowing us to create better leads for our sales team.


    Elad A.

awesome product to use!

  • May 08, 2024
  • Review provided by G2

What do you like best about the product?
simplicty, low price, high capabilities and analytics
What do you dislike about the product?
a bit complicated to create a complex demo
What problems is the product solving and how is that benefiting you?
letting prospects and site viewers explore the product before they actually sign up


    António S.

Relief in explaining and selling complex tools.

  • May 08, 2024
  • Review provided by G2

What do you like best about the product?
Allows you to quickly build tutorials and demos of complex operations that you know will help clients and prospects understand better by going through it at their own pace as if they were interacting with the actual software. If you are dealing with a complex tool meant for specialist this is crucial, especially if you are presenting a novel way of doing things and need to fight entrenched ideas and ontologies.
Using Storylane you can present your value proposition with context, guiding the user in a way that gives them a real sense of your tool.
What do you dislike about the product?
Certain complexities of HTML based Storylanes are not able to capture acurately for now, such as load on demand tables.
What problems is the product solving and how is that benefiting you?
It is reducing our workload by providing a sufficient interactive experience of our product to prospective clients and helping us filter to whom we actually dedicate company resources for actual live demos.


    Elaine A.

Very intuitive and great customer service

  • May 08, 2024
  • Review provided by G2

What do you like best about the product?
I found this very intuitive and easy to use. I got help from Luka and found the customer service excellent.
What do you dislike about the product?
I wish you could set the level of blur. Sometimes it is a bit too blurred, but still, better than not blurring at all.
What problems is the product solving and how is that benefiting you?
Creating demo videos without manally taking screenshots on all relevant pages. The beacons help to draw the eye where you want it too.