Storylane
StorylaneReviews from AWS customer
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Easy to use; Great impact on MQLs
What do you like best about the product?
It shows high intent. Our product is really robust and a free trial is great, but an interactive demo helps you showcase the product better without requiring the prospect to do things in a free trial. Storylane is intuitive and easy to use. And I like that I can make as many demos as I want/have time for.
What do you dislike about the product?
I know I need to learn what I'm not using. I use the same basic functionality every time. But, it works. And it helps a ton with finding high intent prospects.
What problems is the product solving and how is that benefiting you?
Creating a better experience than a free trial for prospects.
Best platform out there for educating buyers
What do you like best about the product?
interactive demos are super easy to create, and we see high engagement from our customers. Love the voiceover feature.
What do you dislike about the product?
nothing that I dislike as of now. Once you get familiar with the platform, it's straightforward
What problems is the product solving and how is that benefiting you?
helping us educate buyers on our offerings, and the things we are working on
Great product!!
What do you like best about the product?
Storylane is a great tool all around. Its extremely user friendly and makes creating content a breeze. I've used Storylane to create training resources for internal and external use. Overall, I highly recommend this tool.
What do you dislike about the product?
There isn't anything that I dislike about Storylane. Everything is great!
What problems is the product solving and how is that benefiting you?
Its allowing me to create content that I can send to customers that doesn't require a person to explain. Another thing I really like is that when users go through the Storylanes I've created, it gives them something that they can go through at their own pace. It also allows them to go back if they missed something. It alleviates a lot of back and forth when customers have questions.
Great product, great support
What do you like best about the product?
Storylane saves us a lot of time creating educational content, and seems that customers love it. Nishath from their support team was very kind and responsive.
What do you dislike about the product?
I had a few minor issues, but with the help of their support managed to solve them fast.
What problems is the product solving and how is that benefiting you?
Educating and converting website visitors, sending promotions to existing base.
powerful tool for educating customers
What do you like best about the product?
We use Storylane to educate our buyers about our offerings and see great CTR. It's easy to set up and track analytics. Fairly affordable.
What do you dislike about the product?
There is nothing I dislike yet. They have all features we need at this point.
What problems is the product solving and how is that benefiting you?
helping us educate our buyers and prospects via email about our new offerings.
Great tool to develop easy demos for clients and power users.
What do you like best about the product?
As a CSM I really enjoyed build demos for clients that didn't require hours of customization on my end. I was able to quickly overlay tutorials on our own software, and collaborate with colleagues to develop learning resources for scalable support to diverse client personas.
What do you dislike about the product?
I was hoping for Storylane to be easily embedded directly in support widgets, but I am a newer user that is still exploring.
What problems is the product solving and how is that benefiting you?
Quick ways to help clients navigate our platform without spending hours creating complex tutorials.
A great tool for SaaS companies
What do you like best about the product?
It's intuitive to use and a great alternative to video demos as they can be easily updated and republished. The onboarding and help we've received has been excellent (A huge thanks to Efma-Jackson for this!)
What do you dislike about the product?
The embed/overlay options are a bit tricky to navigate but I think they're working on improving these.
What problems is the product solving and how is that benefiting you?
Storylane provides an easy way for us to demo our product and walk prospects and customers through our AI analytics platform ASK BOSCO®.
Storylane has been a game changer for us in sharing information at scale.
What do you like best about the product?
Storylane has been a game changer for us in sharing information at scale. What used to require time-consuming one-to-one sessions can now be delivered in a way that’s not only more efficient but also far more engaging.
What I really appreciate is how easy it is to update our walkthroughs whenever there’s a change to our software or UI—keeping everything current without a heavy lift.
Their team is also incredibly responsive to questions, and I get the strong sense they’re open to feedback and genuinely interested in tailoring the platform to meet the specific needs of our organization.
What I really appreciate is how easy it is to update our walkthroughs whenever there’s a change to our software or UI—keeping everything current without a heavy lift.
Their team is also incredibly responsive to questions, and I get the strong sense they’re open to feedback and genuinely interested in tailoring the platform to meet the specific needs of our organization.
What do you dislike about the product?
Not so much dislikes - just some feature requests:
Feature Requests for Storylane:
Slide Timing Flexibility
Allow individual slide timing customization, rather than applying a universal duration across the entire walkthrough.
'Next' Button Display Control
Add the ability to delay the appearance of the 'Next' button until after the audio or commentary has finished playing. This helps ensure viewers don't skip ahead before important context is delivered.
Multiple Tooltips per Slide
Enable support for more than one tooltip or bubble per slide, with options to:
Introduce delays between each tooltip,
Automatically disappear after the associated audio or text is read.
Improved File & Folder Organization
Enhance the content management experience with features such as:
Hierarchical folder structures,
Custom tags for easier filtering and sorting.
Feature Requests for Storylane:
Slide Timing Flexibility
Allow individual slide timing customization, rather than applying a universal duration across the entire walkthrough.
'Next' Button Display Control
Add the ability to delay the appearance of the 'Next' button until after the audio or commentary has finished playing. This helps ensure viewers don't skip ahead before important context is delivered.
Multiple Tooltips per Slide
Enable support for more than one tooltip or bubble per slide, with options to:
Introduce delays between each tooltip,
Automatically disappear after the associated audio or text is read.
Improved File & Folder Organization
Enhance the content management experience with features such as:
Hierarchical folder structures,
Custom tags for easier filtering and sorting.
What problems is the product solving and how is that benefiting you?
Scaling onboarding training.
Demo of features
Embedding guides in KB
Demo of features
Embedding guides in KB
Nice way to showcase your software
What do you like best about the product?
It is easy to create interactive demos and style it like you want to. Customer support is very responsive and helpful.
What do you dislike about the product?
Not all the functionality showcased in the sales process works as good in reality. It looks amazing "on paper", but does not always work as well.
What problems is the product solving and how is that benefiting you?
Showing our website visitors how our software works and tell them the benefits.
Easiest Demo
What do you like best about the product?
it is really intuitive, there are some videos if you get problem, also the customer service from Storylane is insane, they answer in minutes and help you immediately. They understand the objective you are looking for and the help is personalized, not a general help.
What do you dislike about the product?
Sometimes it restarts, maybe too much clicks.
What problems is the product solving and how is that benefiting you?
I created demos and now I am creating "new" designs for new features.
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