SurveySparrow
SurveySparrowReviews from AWS customer
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Good customer support
What do you like best about the product?
I enjoy the functionalities that are available, and the willingness of the team to implement suggestions and new features based on business needs.
What do you dislike about the product?
I dislike the lack of overall integration with other applications.
What problems is the product solving and how is that benefiting you?
Collecting and requesting survey data.
Best survey application with offline mode available
What do you like best about the product?
I like the user friendly interface that SurveySparrow provides, which can be used by experienced as well as the new users easily.
SurveySparrow also provides a offline mode, which makes it stand apart from other survey applications.
We can easily create surveys, add branding, background to my surveys easily and also share the survey link via sms, mail, QR code also.
SurveySparrow also provides a offline mode, which makes it stand apart from other survey applications.
We can easily create surveys, add branding, background to my surveys easily and also share the survey link via sms, mail, QR code also.
What do you dislike about the product?
There is one disadvantage I faced from SurveySparrow, which is it's limited generation of feedback results.
What problems is the product solving and how is that benefiting you?
It mainly solves companies effort to improve their services by taking valuable feedback from our clients.hence this SurveySparrow application helps me create a survey with so much ease and lot of flavours like background, branding etc. It even has an offline mode which is fantastic! for low connectivity regions.
Cost-Effective with Multilingual Capabilities
What do you like best about the product?
I appreciate SurveySparrow's affordability, which offers a lower quotation compared to previous tools. I love the simplicity and straightforward nature of the service, which makes it easy to get clear insights directly from customers without needing to call each one. The premium multilingual features are highly useful, adding great value for our diverse needs.
What do you dislike about the product?
I experienced challenges during the initial setup of SurveySparrow. It was difficult to provide the expected answers to questions because the user interface was tricky and not intuitive. Instead of being able to use existing templates, we had to build everything from scratch. Additionally, the reporting and analytics layer could be improved to provide real-time data visualizations like pie charts and bar graphs with filters, which would make it easier to solve issues.
What problems is the product solving and how is that benefiting you?
I use SurveySparrow to obtain real-time insights from customers, simplifying the process of gathering accurate information without direct calls, which enhances decision-making.
Simple tool for collecting feedback easily
What do you like best about the product?
It’s easy to set up surveys and share them with my team or customers. The chat-like format makes it more engaging, and I get responses faster.
What do you dislike about the product?
Some of the advanced customization options can be tricky, and I wish integration with a few other tools was smoother.
What problems is the product solving and how is that benefiting you?
It helps me collect feedback without much effort. I can quickly create surveys, share them, and track responses in one place, which saves time and keeps things organized.
Easy way to get the client feedback
What do you like best about the product?
The tool is very simple for us to collect feedback from our clients about our EOR services. The surveys look nice, more like chat so the clients actually reply. We also like that we can change the design to match our brand. The background and everything looks good and interactive and its really easy to use and create surveys.
What do you dislike about the product?
The response could be little faster sometimes but overall it's a great platform
What problems is the product solving and how is that benefiting you?
We use it for employee feedback collection, exit process surveys and also when we need to ask new requirements from clients. The interface looks intuitive so its easy for people to fill and we get better response rates compared to normal forms
A Modern Conversational Survey Tool for Business and Team
What do you like best about the product?
SurveySparrow’s conversational interface makes surveys feel like natural chats, boosting engagement and response rates. Its sleek design, automation features, and easy integrations help businesses collect feedback smoothly while offering a modern, user-friendly experience across devices.
What do you dislike about the product?
SurveySparrow can get pricey for small teams, especially on higher plans with advanced features. Some users also report limited customization in lower tiers and occasional lags in real-time analytics or reporting. Integration depth could be improved for niche tools.
What problems is the product solving and how is that benefiting you?
SurveySparrow solves the problem of low survey engagement by offering a conversational, chat-like format that feels more interactive. It also automates recurring surveys and centralizes feedback, helping businesses track customer or employee sentiment over time boosting retention, satisfaction, and decision-making.
One stop solutions to get to know your customers well - Survey Sparrow
What do you like best about the product?
- Easy to navigate around the website.
- Quick and easy to create new surveys.
- Customer support is proactive.
- Grievance redressal is quick.
- Integration with Salesforce is effective.
- It's a one stop solution to understand all our customers better.
- Quick and easy to create new surveys.
- Customer support is proactive.
- Grievance redressal is quick.
- Integration with Salesforce is effective.
- It's a one stop solution to understand all our customers better.
What do you dislike about the product?
- Basic plan has limited features - not enough to use at an enterprise level.
- Dashboard feature is not effective to derive insights.
- Not enough languages to support global clientele.
- Dashboard feature is not effective to derive insights.
- Not enough languages to support global clientele.
What problems is the product solving and how is that benefiting you?
Survey sparrow is helping us collect the feedback from our customers and understand their sentiments as well as analyzing it at the same time.
We now know our customers well with the help of Survey sparrow.
We now know our customers well with the help of Survey sparrow.
Smart, Simple, and Engaging Surveys
What do you like best about the product?
I like the ability to create recurring surveys and track responses over time is a big win for continuous improvement.
What do you dislike about the product?
the mobile interface could use some improvements for smoother navigation
What problems is the product solving and how is that benefiting you?
The ability to be able to engage with the team and obtain their opinion in an efficient manner.
beautiful and outstanding
What do you like best about the product?
It is very helpful with our company to provide surveys
What do you dislike about the product?
I haven't had any issues with it. we've been using it for a few months and there are no issues
What problems is the product solving and how is that benefiting you?
it's solving our survey Dynamics and giving us more insight about our processes
Good platform
What do you like best about the product?
It is very useful in every aspects and have no of feature where you can track the survey forms.
What do you dislike about the product?
Nothing a very handy platform to use. It is helping me in many ways.
What problems is the product solving and how is that benefiting you?
Now apart from feedback form, we can easily take experience survey with this platform.
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