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SurveySparrow

SurveySparrow

Reviews from AWS customer

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External reviews

2,023 reviews
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External reviews are not included in the AWS star rating for the product.


    Retail

FULLY Featured with great pre-built content

  • November 24, 2021
  • Review provided by G2

What do you like best about the product?
SurveySparrow has highly developed and professional templates. I have yet to find a template that isn't suited to my needs. With little modification, the surveys are easy to tailor and designed to provide unambiguous answers.
What do you dislike about the product?
Some of the best functionality is at the higher service tiers and cost is higher than "free". That being said, while they do offer lower-cost plans the higher tiers offer great features that are well ahead of competitors.
What problems is the product solving and how is that benefiting you?
We have used SurveySparrow to screen potential suppliers and to onboard employees. The post-sale feedback is where we have really seen a great return. The integrations with our e-commerce solution, CRM, and Microsoft teams are super simple (no code). On top of that, we have used Zapier to automate some of the actions we take when getting a survey response. This has contributed to the significant uptick in NPS since implementation. Also, the UI is very simple and inviting, so our completion rates are fantastic.


    Antonio C.

Wonderful experience.

  • November 24, 2021
  • Review provided by G2

What do you like best about the product?
It was easy to use. Easy to set up and very useful to our organziation.
What do you dislike about the product?
I think it has to much content to review all at one time.
What problems is the product solving and how is that benefiting you?
Parishioner Engagment


    Higher Education

Free trial is not enough to really get most of the features

  • November 24, 2021
  • Review provided by G2

What do you like best about the product?
Usage of images on the close-ended questions, easy to use survey builder
What do you dislike about the product?
Free trial should be longer to really grasp what the tool has to offer. The learning curve is longer than the given period.
What problems is the product solving and how is that benefiting you?
Getting customer feedback. Is easy to start and deploy your first survey.


    Online Media

Easy to use, fast interface, did everything I would hope it would do!

  • November 24, 2021
  • Review provided by G2

What do you like best about the product?
Easy to use functionality, allowed me to test the features and try test surveys without the need for upfront payment, easily worked in a variety of different browsers and did everything that it was supposed to do.
What do you dislike about the product?
I was able to use it easily from the beginning, even though I have used other companies for survey creation and deployment. Some of the higher level features seemed to be with a paid subscription, which is understandable, so in total, Survey Sparrow was exactly what I needed.
What problems is the product solving and how is that benefiting you?
Needed ways to create quick and easy to use surveys for non-scientific purposes and Survey Sparrow more than delivered on that promise. I was very pleased with how Survey Sparrow was able to help me achieve my goals quickly and easily. I would highly recommend them.


    Soumalya M.

Helpful

  • November 24, 2021
  • Review provided by G2

What do you like best about the product?
They are very prompt in response. Good trait
What do you dislike about the product?
Nothing much. The SDK file was not available earlier but they were quick on their feet and provided that too.
What problems is the product solving and how is that benefiting you?
NPS


    Ish K.

Amazing experience creating Survey forms.

  • November 24, 2021
  • Review provided by G2

What do you like best about the product?
The amazing UI and awesome formats that I can put my survey into. And some cool functionality based on user input. And short URLs. I also like that it gives analysis too.
What do you dislike about the product?
Some more tutorials and understanding functionality would be great. Otherwise, everything else is great!
What problems is the product solving and how is that benefiting you?
I am creating forms using Survey Sparrow to recruit core-team members for the Non-profit tech club at our college. As an Ambassador, I need to know everything about a person before recruiting them. And everything was neatly handled by Survey Sparrow from collecting resumes to understanding their skills as well how much did they are interested in it.
Recommendations to others considering the product:
While using SurveySparrow, just create a dummy survey form and try to put on tons of functionality images, videos, colors they provide. Then integrate them neatly in your to-be cool form.


    Computer Software

Super easy to use

  • November 24, 2021
  • Review provided by G2

What do you like best about the product?
Pre created templates and the possibility to see as we edit or creat questions is great. It's also super easy to move questions and rearrange them. I could not use all the reports but the once I used were super helpful too.
What do you dislike about the product?
I think the trial should be a little longer and probably you can think about providing some flexibility to students for running their research projects using this tool.
What problems is the product solving and how is that benefiting you?
It was mostly around enterprise level surveys to find out the usage patterns. Most of the surveys were objective but I also tried some subjective questions as well.


    Non-Profit Organization Management

Experience with surveysparrow was awesome

  • November 24, 2021
  • Review provided by G2

What do you like best about the product?
Surveysparrow has a very Friendly and easy to understand user interface.
Surveysparrow is Rich survey tools function, it has all the basic tools and functions
What do you dislike about the product?
The downside of using surveysparrow compared to other competitive platforms is the extent in which auto analysis is conducted and visualisation of data as they come in.
What problems is the product solving and how is that benefiting you?
Helped in organising the data as they come in. I am not benefiting financially by using this product though I have been more productive and performance has increased


    Education Management

Great service for surveying

  • November 24, 2021
  • Review provided by G2

What do you like best about the product?
Great user interface with lots of very hand tools
What do you dislike about the product?
There was one particular feature that I was looking for which was unavailable
What problems is the product solving and how is that benefiting you?
Surveysparrow makes it super easy to create in. depth and varied surveys, as well as allowing you to collect, store and analyse feedback all in the same place.


    Education Management

Great service

  • November 24, 2021
  • Review provided by G2

What do you like best about the product?
Easy to use and set up the question funnels
What do you dislike about the product?
1 page per question and whish you could see the whole quiz at once
What problems is the product solving and how is that benefiting you?
Customer feedback concerns