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SurveySparrow

SurveySparrow

Reviews from AWS customer

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External reviews

2,023 reviews
from

External reviews are not included in the AWS star rating for the product.


    Law Practice

Great experience! Super intuitive and professional.

  • September 27, 2021
  • Review provided by G2

What do you like best about the product?
Being able to make a professional survey
What do you dislike about the product?
Nothing comes to mind. Service was stellar
What problems is the product solving and how is that benefiting you?
Very easy and quick for clients to give our service a performance review. Would 100% use this software again.
Recommendations to others considering the product:
Best survey tool out there. I did my homework on finding the best one and this was it.


    Computer Software

Great Customer Health Survey Tool, Highly Customisable and Good Data Integrations

  • September 27, 2021
  • Review provided by G2

What do you like best about the product?
Really liked how visually appealing this was and really easy to set up customized surveys.
What do you dislike about the product?
Analytics could offer better filtering for drilling into results. Price was higher than other tools on the market.
What problems is the product solving and how is that benefiting you?
No problems seen!
Recommendations to others considering the product:
Good highly customizable tool


    Vaisakh V.

Great platform for Surveys!

  • September 27, 2021
  • Review provided by G2

What do you like best about the product?
I've been using Suveysparrow for sometime now. It has been a great experience so far for my team and me. We're using Surveysparrow for all our surveys. The UI is great and easy to implement.
What do you dislike about the product?
The cost for this tool is too much. Expensive
What problems is the product solving and how is that benefiting you?
We're using it for surveys related to customer experience


    Mental Health Care

The Art of living review

  • September 27, 2021
  • Review provided by G2

What do you like best about the product?
The user interface is easy to use and other features are simple
What do you dislike about the product?
There are few customisations that I wanted to make but aren't available such as adding a progress bar or adding complex surveys
What problems is the product solving and how is that benefiting you?
We are using surreysparrow in finding customer feedback


    Facilities Services

Great Service suite

  • September 27, 2021
  • Review provided by G2

What do you like best about the product?
Variety of survey options, I was able to create the content needed.
What do you dislike about the product?
The price for the survey could have been better
What problems is the product solving and how is that benefiting you?
I was trying to find user experience and behavior on our website


    Khadak S.

Awesome Survey Tools :)

  • September 27, 2021
  • Review provided by G2

What do you like best about the product?
1. I can create sleek, beautiful surveys in survey sparrow
2. In SurveySparrow, we have easy sharing options. I can share my surveys across Web, Mobile, Social Platform, and E-mail to quickly received feedback from your targeted audience using three different types of templates:- video polls, chat, and classic forms.
3. SurveySparrow provides us commercial survey (SAAS)
4. It allows customizable features and offers many different sleek looks, which we can easy to use.
What do you dislike about the product?
I can't find any significant drawbacks of SurveySparrow.
What problems is the product solving and how is that benefiting you?
This solves all my survey-related problems.


    Franki C.

Simple NPS Survey Platform that can integrate with intercom

  • September 26, 2021
  • Review provided by G2

What do you like best about the product?
The ability for it to be integrated into our help support centre in Intercomm
What do you dislike about the product?
It can be a little more on the higher side in terms of pricing.
What problems is the product solving and how is that benefiting you?
Ability to capture customer sentiments when it matters.


    Haider K.

Excellent tool, easy to use and does the job :)

  • September 26, 2021
  • Review provided by G2

What do you like best about the product?
Excellent tool, used it for my engineering surveys and it provided me exactly what I wanted. Highly recommended!
What do you dislike about the product?
The duration for the trial version is probably too short.
What problems is the product solving and how is that benefiting you?
Solved day-to-day engineering survey problems with Survey Sparrow.


    Law Practice

Great survey program for my business needs

  • September 26, 2021
  • Review provided by G2

What do you like best about the product?
Upsides are the many different type of questions to choose from and the posibility to autosend an email to me when a customer has filles out the form.
What do you dislike about the product?
That it can be a little difficult to make settings for logic skipping and so
What problems is the product solving and how is that benefiting you?
I make customized documents based on users wishes, so it helps me ask them the rights questions based on their choices


    Management Consulting

Featureful and better value-for-money than the competition

  • September 26, 2021
  • Review provided by G2

What do you like best about the product?
Compared to some of its big competitors SS offers greater flexibility in letting you change the form and flow to best suit your audience
What do you dislike about the product?
With the similarity in pricing across the leading platforms, those using a competing platform may feel the marginal gains offered by SS are countered by the non-financial burden of switching between services; the pricing should be more aggressive given competitive landscape.
What problems is the product solving and how is that benefiting you?
Helping enable user-led design and delivery.
Recommendations to others considering the product:
Try the free tier to understand how best you can use the tool