SurveySparrow
SurveySparrowReviews from AWS customer
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Survey Sparrow is a great tool for surveying potential prospects and customers
What do you like best about the product?
The interface is easy to use, and the webpage looks excellent on the client side.
What do you dislike about the product?
Like any other helpful service, SS is paid, so you'll have to pay a monthly/yearly fee, which is lower for some competitors.
What problems is the product solving and how is that benefiting you?
We're utilizing the tree-like structure of the survey to lead our clients to different survey branches dependent on their parameters. It's really great when compared to Google Forms we used before.
Very happy with the Platform
What do you like best about the product?
Easy to use User Interface and amazing features
What do you dislike about the product?
Integrations with other applications can be a little difficult at times, but mostly because of technical issues
What problems is the product solving and how is that benefiting you?
I am able to create beautiful surveys very easily. The templates are very useful for business purposes
Excellent UI
What do you like best about the product?
Customisable UI and themes. Also the ease of choosing various types of questions.
What do you dislike about the product?
It is good, nothing really to dislike about the platform
What problems is the product solving and how is that benefiting you?
Best for surveys
Recommendations to others considering the product:
Make the most of the UI
Great Experience
What do you like best about the product?
Very convenient to make surveys and share it to anyone
What do you dislike about the product?
more format can be added for multiple choice surveys
What problems is the product solving and how is that benefiting you?
customer survey for better product & service
Ease of use, a nice warm look and feel, smart user interface.
What do you like best about the product?
Nice user interface. Easy to roll out. Nice analytics on responses. Easy to share response analytics.
What do you dislike about the product?
There is nothing so far that I dislike about SurveySparrow.
What problems is the product solving and how is that benefiting you?
We are trying to understand the potential demand in a new market for software solutions that we are developing.
Recommendations to others considering the product:
Good software that does the job well and is also easy to try out before making a commitment.
Feature packed product and Best Customer Onboarding experience
What do you like best about the product?
The NPS feature of Survey Sparrow on the chat interface.
What do you dislike about the product?
The absence of a graphical representation to show the flow of the survey.
What problems is the product solving and how is that benefiting you?
We are using Survey Sparrow to meet our NPS needs. We have seen an increase in the response rate and features like multilingual surveys, partial collection of responses, chat interface, auto submission have changed the survey experience.
Easy to Use
What do you like best about the product?
Interface and Support of the Team Survey Sparrow
What do you dislike about the product?
Tech glitches, which sometimes creates a big problem
What problems is the product solving and how is that benefiting you?
All problems related to survey
Good omnichannel survey product
What do you like best about the product?
Conversational forms, Recurring Surveys, and Insights
What do you dislike about the product?
No option to do A/B Testing on the surveys.
What problems is the product solving and how is that benefiting you?
We worked on few use cases :
1. User Persona Research - Conversational Form helped to get more survey completion.
2. NPS - Recurring surveys helped automated quarterly surveys to go without manual intervention.
For both we wanted a no-code solution and SurveySparrow worked very well.
1. User Persona Research - Conversational Form helped to get more survey completion.
2. NPS - Recurring surveys helped automated quarterly surveys to go without manual intervention.
For both we wanted a no-code solution and SurveySparrow worked very well.
The software is great and data capturing is easy
What do you like best about the product?
I think it is excellent in creating feedback surveys. The data capturing is accessible and can be viewed together more simply. Creating the surveys are also very great
What do you dislike about the product?
Not anything so far. I overall have a great experience
What problems is the product solving and how is that benefiting you?
Because it is secure, data security is not a problem. We get all data in one place, and it is straightforward to operate too
Survey Sparrow has been a good platform for my team to run NPS.
What do you like best about the product?
Simple and easy-to-use interface. Good user experience.
What do you dislike about the product?
Roll-up views can be better. More options.
What problems is the product solving and how is that benefiting you?
Organization wide NPS across different types of customers to understand how our brand is percieved.
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