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SurveySparrow

SurveySparrow

Reviews from AWS customer

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External reviews

2,023 reviews
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External reviews are not included in the AWS star rating for the product.


    Information Technology and Services

Nice survey platform

  • September 23, 2021
  • Review provided by G2

What do you like best about the product?
Simplicity, nice user experience and clean user interface.
Easy to set up a survey and share
I use power bi to process the data for my org.
I like the price compared with other platforms.
What do you dislike about the product?
The reports could be better in a sense of attaching permission to specific users to see specific questions
An easier way to give permission to team leaders to view results.
What problems is the product solving and how is that benefiting you?
Collection of internal feedback to analyse and share insights with wider org.
Giving staff a voice to speak up, uncovering issues that people in the org might not be aware of.


    Research

Cool

  • September 23, 2021
  • Review provided by G2

What do you like best about the product?
Multi path surveys are super useful for grabbing lots of data
What do you dislike about the product?
No problems so far, maybe allowing more design choices
What problems is the product solving and how is that benefiting you?
Research with users
Recommendations to others considering the product:
For uni researchers it's good to collate data moreso than other platforms


    Rodolfo S.

SurveySparrow - The best choice for survey development.

  • September 23, 2021
  • Review provided by G2

What do you like best about the product?
It is a great platform for the preparation of surveys in an easy and personalized way.
It offers a lot of templates, the best thing about the templates is that they have a question format at a time, also it has three different types of templates: video polls, chat and classic forms.
Video surveys can be done by adding video clips, this helps improve participation.
It offers integration with other popular software such as: with Slack, Microsoft Teams, Mailchimp and Google Sheets.
What do you dislike about the product?
SurveySparrow enables you to track progress and drive continuous improvement of the experience for all of our surveys.
What problems is the product solving and how is that benefiting you?
It offers a lot of customizations.
Allows synchronization with Google Calendar.
The platform is so easy to use that you can complete a survey in just a few clicks.
Offers 24/5 Live Chat Support.
Its impressive integration with Stripe brings good benefits such as: collecting payments, setting up payments, managing and accepting coupons and discounts, and keeping track of your order payments with ease.

It allows you to quickly share surveys on my social channels on Facebook, LinkedIn, Twitter and Google Plus, and best of all in the end, is being able to get as many responses as I want.
Recommendations to others considering the product:
SurveySparrow is highly recommended because it allows you to view the responses to the survey in real time, as well as providing detailed information such as: details such as the IP address of the respondents, the start and end time of the survey, in addition to all the questions and answers.


    Ana L.

User friendly, great support team

  • September 23, 2021
  • Review provided by G2

What do you like best about the product?
The customer support team is amazing, always so quick to answer any questions.
What do you dislike about the product?
Some things are not easy to figure out, like creating email lists.
What problems is the product solving and how is that benefiting you?
Obtaining client feedback
Recommendations to others considering the product:
NA


    Information Technology and Services

Very easy to use, great for the basics

  • September 23, 2021
  • Review provided by G2

What do you like best about the product?
The product was super easy to use developed beautiful reports and overall gave a great user experience when they were completing the service.
What do you dislike about the product?
I felt the repetition was not as customisable as survey monkey
What problems is the product solving and how is that benefiting you?
We used it for our shorter surveys and showing our teams to focus more on our larger surveys. The ability for this to make surveys and reports easily is amazing


    Information Technology and Services

a friendly and interactive survey

  • September 23, 2021
  • Review provided by G2

What do you like best about the product?
the friendly design, it was very easy to understand how worked
What do you dislike about the product?
When I was trying to create a comparison between 2 pictures, the description of each one that I made was not showing all.
What problems is the product solving and how is that benefiting you?
normal surveys are kind of boring and Survey Sparrow makes the experience more fun for the creator and people who fill the survey.


    Marketing and Advertising

Not your average survey tool

  • September 23, 2021
  • Review provided by G2

What do you like best about the product?
Google Forms came first. Free, fast and integrated with Google Drive. Then Typeform burst onto the scene with its unique one-question-screen gimmick. Now SurveySparrow gives new meaning to "beautiful and useful surveys". This is where it knocks it out of the park. Basically Canva meets Forms.
What do you dislike about the product?
Interface is one key element I'm not sure is on point. With tools such as Mailchimp and Hotjar delivering stellar UX, SurveySparrow seems mediocre. Not bad, but enough "not great" that it sort of blends in with the rest and becomes forgettable. All in all I feel like it needs a fresh coat of paint on it.
What problems is the product solving and how is that benefiting you?
I've been trying to find a solution that's both easy to use and beautiful - mostly for the end user. This tool seems to match those needs. The rest are nice to have, as they have become just the baseline - analyzing responses, gathering information, multi-step questions.


    Eric L.

Easy to use yet powerful. Great integrations.

  • September 23, 2021
  • Review provided by G2

What do you like best about the product?
Great UI and tons of integrations make SurveySparrow an excellent tool.
What do you dislike about the product?
Pricy if you can use a tool like Google Forms instead.
What problems is the product solving and how is that benefiting you?
Used to onboard clients and for employee feedback.


    Information Technology and Services

Useful Tool at low cost!

  • September 23, 2021
  • Review provided by G2

What do you like best about the product?
a simple, interactive and helpful platform that allows users to customize any surveys.
What do you dislike about the product?
not as I remember. The platform is great!
What problems is the product solving and how is that benefiting you?
I have used SurveySparrow to conduct employee surveys. I was impressed by its reporting function.
Recommendations to others considering the product:
Give it a try, definitely


    Nell S.

Attractive, easy to design surveys

  • September 23, 2021
  • Review provided by G2

What do you like best about the product?
Love the flexibility of adding logic flows to surveys. It allows the creator greater interaction with the person taking the survey and creates a Choose Your Own Adventure experience. The interface is clean, simple, and customizable.
What do you dislike about the product?
Nothing comes to mind. Great program, highly recommended.
What problems is the product solving and how is that benefiting you?
SurveySparrow allows my company to quickly gather thoughts and concerns from clients after projects are completed. This helps us serve current and future clients better.
Recommendations to others considering the product:
N/A