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SurveySparrow

SurveySparrow

Reviews from AWS customer

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External reviews

2,023 reviews
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External reviews are not included in the AWS star rating for the product.


    Paul M.

Great tool - affordable and simple

  • September 23, 2021
  • Review provided by G2

What do you like best about the product?
Survey Sparrow is very simple to use
It has options for questions and the format makes collecting responses easy and fun
The price point is good
We switched from another company based on usability factors
What do you dislike about the product?
Perhaps a good charity rate with added features included
What problems is the product solving and how is that benefiting you?
Insight to members and target groups
Recommendations to others considering the product:
simple and affordable


    Research

Works great

  • September 23, 2021
  • Review provided by G2

What do you like best about the product?
Survey sparrow helps me getting customer feedback in a really efficient way. The ux is great, it's really easy to
use and there is a lot of flexibility in creating surveys.
What do you dislike about the product?
Adding audience by xls would be great to have
What problems is the product solving and how is that benefiting you?
We use survey sparrow to identify ux issues in our online platform


    Bianca T.

It's a decent tool for 360 assessments

  • September 23, 2021
  • Review provided by G2

What do you like best about the product?
It's very customizable, offers different sleek looks, and is easy to use. The price is fair. They offer a trial period of two weeks for you to try it. Their customer service was pretty responsive and helpful.
What do you dislike about the product?
The questions that come with the 360 are not very useful, you will have to do a good amount of research to find/come up with questions to insert into their tool if you want to get valuable data. And you have to purchase a minimum of 10 at a time.
What problems is the product solving and how is that benefiting you?
We didn't have any problems t solve, but we did the 360's to help our employees with their self-development and self-awareness. The benefit was that it offered multiple viewpoints to observe trends, identify areas of improvement, and help us come up with action items. We used it along with a coaching session.


    Heather R.

Great Survey Tool!

  • September 23, 2021
  • Review provided by G2

What do you like best about the product?
I really love being able to set up a chat-style survey. I received a lot of feedback from survey-takers about how engaging that format is. I also love the way SurveySparrow reports survey responses. Setting up our survey was extremely easy. SurveySparrow is very user-friendly.
What do you dislike about the product?
I was only able to utilize the free trial of SurveySparrow. In that time, I found nothing I disliked. I am very hopeful that our non-profit will budget for a SurveySparrow account in our next fiscal year, because I think this tool would be invaluable to our organization!
What problems is the product solving and how is that benefiting you?
I am a volunteer coordinator with new vision for our volunteer ministry. I surveyed current volunteers to assess if they feel appreciated by our organization, how they feel appreciated, and if they would have interest in being a part of book studies, trainings, etc. This not only helps me check the pulse of our volunteer ministry, but also gives me clear data to use in presentations to our leadership team and board.
Recommendations to others considering the product:
You will not regret giving SurveySparrow a try!


    Tori H.

Hubspot compatible

  • September 23, 2021
  • Review provided by G2

What do you like best about the product?
The best part is that it integrates within Hubspot for us. Being able to track everything on that CRM is our #1 favorite thing.
What do you dislike about the product?
The only thing I could complain about is the design features. As a graphic designer, I'd love more capabilities. For someone who isn't, I'm sure this is so simple for them to use.
What problems is the product solving and how is that benefiting you?
We're collecting reviews and data from our current clients so we can learn how to benefit them more in the future.


    Computer Software

Easy and amazing tool to create surveys!

  • September 23, 2021
  • Review provided by G2

What do you like best about the product?
The fact that it is so simple to create amazing surveys. They offer precisely what I was looking for. Love their UI and the fact how easy it is to collect the data that I'm looking for. Theor pricing isn't that expensive as well.
What do you dislike about the product?
One has to spend some time in order to know the functions of this tool. It can be a bit challenging at times to navigate everything.
What problems is the product solving and how is that benefiting you?
I work as a customer success executive at a startup. At times I would need to gather some data/information about our product from our customers, and that is when I use survey sparrow, which I feel is very convenient for me.


    Arts and Crafts

Everything you need for easy and professional review!

  • September 23, 2021
  • Review provided by G2

What do you like best about the product?
UX experience is very good! from zero to survey in no time.
Everything is working great and the customer service is fantastic.
What do you dislike about the product?
Had few issues with Left to Right languages but the customer service was able to solve them.
What problems is the product solving and how is that benefiting you?
I am using FB ads to create Surveys and collect valuable information.


    Ken I.

Good, but missing a key feature

  • September 23, 2021
  • Review provided by G2

What do you like best about the product?
very beautiful designs and easy to create forms
What do you dislike about the product?
Unfortunately, the forms don't "autocomplete" common fields like email address, first-last name, mailing address, etc. Other form builders I have tested do this.
What problems is the product solving and how is that benefiting you?
We want a user-friendly form builder like Typeform but that catches IP address (Typeform does not do this)


    Government Administration

I love the sparrow!!

  • September 23, 2021
  • Review provided by G2

What do you like best about the product?
I love the text style of the surveys. We do a bunch of surveys that are taken primarily on cell phones, so the text style make it comfortable for those users.
What do you dislike about the product?
Nothing, but I would like to see a map where people can pin things on in the future, and the option for folks to upload a picture.
What problems is the product solving and how is that benefiting you?
They are a great company to work with, and it's a lovely format.


    Vaibhav B.

A handy power tool which is also delightful to use

  • September 23, 2021
  • Review provided by G2

What do you like best about the product?
The templatization of overall survey process makes it pretty quick as a process. Also, I like the way they represent the final results, which makes them easy to consume and analyze.
What do you dislike about the product?
It can start to create a personality of its own with a little more innovation. Currently it seems like a more affordable alternative to Typeform.

I believe in their team, and am pretty confident that they can easily surpass Typeform or any other tool.
What problems is the product solving and how is that benefiting you?
Mostly UX research surveys, for both pre and post design stage. The benefits are having an easy and good looking tool, which ensures that even longer surveys have pretty less drop rate.
Recommendations to others considering the product:
They have a trial available. It is a zero risk situation. Try it for yourself. It worked for me. Hope it helps you all too.