SurveySparrow
SurveySparrowReviews from AWS customer
0 AWS reviews
-
5 star0
-
4 star0
-
3 star0
-
2 star0
-
1 star0
External reviews
2,023 reviews
from
External reviews are not included in the AWS star rating for the product.
Good value for Money
What do you like best about the product?
It is easy to use. Simple to implement and launch surveys quickly
What do you dislike about the product?
It is missing a few features and integrations still. In terms of integrations, they shall be more profound in terms of features.
What problems is the product solving and how is that benefiting you?
I am sending NPS surveys and quick surveys to gather information for events / activation with customers.
I've seen great response rate
I've seen great response rate
Great survey tool for a mid/large size companies
What do you like best about the product?
Easy to use, nice and responsive design, integration options
What do you dislike about the product?
Email verifications can take too long sometimes
What problems is the product solving and how is that benefiting you?
Corporate surveys
User friendly
What do you like best about the product?
SurveySparrow is easy to use and I was able to make a survey quickly. In addition, I had a question about how the answer of a certain questiontype was calculated and the customer support scheduled two video calls with me to help answering my questions.
What do you dislike about the product?
That we had to pay for three months upfront, but we needed only 2 months
What problems is the product solving and how is that benefiting you?
We conducted a market research and the results were great
Recommendations to others considering the product:
Just do it.
Review on customer service
What do you like best about the product?
Customer care assistance with Hina was a very helpful experience.
What do you dislike about the product?
The plan and pricing. It would be a better option if a 6 monthly plan was available for startup companies
What problems is the product solving and how is that benefiting you?
We are using survey sparrow to carry out needs analysis training for companies
Using SurveySparrow for Educational Research as a student
What do you like best about the product?
The SurveySparrow experience is beautiful. From creating the forms (picking from a template) to adding images to questions, using logic to skip certain questions can add a lot of value to the form. Many of my participants left a feedback saying that they loved the interface and that helped them complete the survey even though the questions do get dry after a point. For research purpose, this is a good tool, I could create my survey in about 3 hours and the integration helped with collecting data at one place. I also liked the contact with the Account managers that are specifically assigned to assist with onboarding and using the software.
What do you dislike about the product?
I truly love the interface, yet I feel as a student, the pricing options can be difficult. Please do look at the billing page and also pay attention to the annual contract clause before deciding to use SurveySparrow.
What problems is the product solving and how is that benefiting you?
The participants attrition rate is less, I feel the survey remains engaging due its interface.
Excellent Option to Survey Monkey
What do you like best about the product?
Ability to do a what if on answers and custom templates
What do you dislike about the product?
No videos on help. The feature list is not very clear
What problems is the product solving and how is that benefiting you?
Quizzes with custom results
Recommendations to others considering the product:
Switch to it if you are using Survey Monkey for quizzes
Best Product on the market
What do you like best about the product?
What I like the most is its versatility.
What do you dislike about the product?
There is nothing that I dislike about Survey Sparrow
What problems is the product solving and how is that benefiting you?
I am able to access my customers' situation and needs and create segments and workflow to better address that customers' needs
Recommendations to others considering the product:
Give it a try for free. SurveySparrow is very flexible with their trial period. If you're not ready after your trial period, request an extension.
Enterprise Features, Small Business Pricing
What do you like best about the product?
We've used the competitors - Survey Monkey, Survicate, Google Forms, DotForm, GoToSurvey, and even those that our CRM has built-in but there always seemed to missing features at the price point for our small team. SurveySparrow solved the problem of us having all of the Enterprise-level features within a reasonable budget as a small business. We are never going back to anyone else!
What do you dislike about the product?
We honestly have zero complaints thus far. The mobile and web apps work exactly how we want them to, in addition to, the native integrations to our other technology platforms.
What problems is the product solving and how is that benefiting you?
SurveySparrow helps us unify our data collection, consultation review, and staff engagement processes.
It Works!
What do you like best about the product?
An extremely flexible tool that helps our company with data collection
What do you dislike about the product?
A more flexible pricing model would be great. Many features I want are only available at higher-tier plans.
What problems is the product solving and how is that benefiting you?
We use it to collect feedback from our customers based on their previous purchases. This product gave us the flexibility we need to do it the way it wanted.
Impressive and fun survey tool!
What do you like best about the product?
SurveySparrow is very easy to set up, and the chat-bot approach to surveys is particularly fun for clients to work with. I have received many compliments whenever I send out surveys using this service. The reports are just as beautiful, and I find it extremely useful to take screenshots of the reports to do my promotions. The fact that these images are extracted from customer surveys makes the material especially convincing.
What do you dislike about the product?
This tool is truly very feature-rich and at times, it could be a bit challenging to navigate everything, but your patience will be rewarded for sure, so I highly recommend taking the time to learn all the functions. They do turn out to be quite intuitive—it's just that there are so many choices!
What problems is the product solving and how is that benefiting you?
I want to make the process of filling out a survey less like work and more of a fun process. SurveySparrow helps me successfully do so, and I find that my customers are more likely to fill out as well as complete these forms over more traditional options.
showing 1,351 - 1,360