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SurveySparrow

SurveySparrow

Reviews from AWS customer

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External reviews

2,023 reviews
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External reviews are not included in the AWS star rating for the product.


    brenna j.

Great tool for Small business marketing

  • July 02, 2021
  • Review provided by G2

What do you like best about the product?
I like the usability and all the great tools
What do you dislike about the product?
Their arent many things I've come across that i don't like
What problems is the product solving and how is that benefiting you?
I am gathering more user data than ever before! Great tool to get a diverse crowd
Recommendations to others considering the product:
Great tool to find more information about your market


    Arun P.

A comprehensive platform for all your survey and data collection needs

  • July 02, 2021
  • Review provided by G2

What do you like best about the product?
The platform basically has all features required for surveys or feedback-related activities. Multiples sample themes ( Visual) and pre-made templates ( Like Employee satisfaction survey ) are very useful for small and medium scale enterprises.
Auto/custom reporting and graphical display of survey results are also very relevant and beautifully depicted. Display logic also works well.
Theiy also have amultiple options for integration like google sheets , mail chimp etc. The fully functional trial version is also very helpful as compared to limited trials by other competitors.
What do you dislike about the product?
The help center is a little old school. They can make it more engaging and integrate it where the help is needed instead of moving out to a new help desk page. The integration with Google sheets should have a periodic or trigger-based auto updation. Currently, it requires to update manually at times
In case a user had left a survey in between and he tries to login and fills the survey again then they should have some automated option to either continue from where they left or restart from scratch instead of making duplicate entries . Although they can be filtered later but that action can be avoided

The costing can also be made a little affordable for Asian countries.
In some places, the auto-created visual report is not relevant for example the place where the field name is mentioned or you can say where there are more chances of unique inputs.
What problems is the product solving and how is that benefiting you?
I am using SurveySparrow for multiple purposes like capturing employee information during onboarding, feedback surveys, lead generation, and contact form


    Mohan V.

It was excellent

  • July 02, 2021
  • Review provided by G2

What do you like best about the product?
It takes really question n answer and go in details
What do you dislike about the product?
It could be shorter and have visibility for how many question are remaining
What problems is the product solving and how is that benefiting you?
It take the business decision as per data
Recommendations to others considering the product:
Awesome work


    Jacob B.

Well-documented API for flexible survey tool

  • July 02, 2021
  • Review provided by G2

What do you like best about the product?
A modern UI with just the right amount of flexible features and a well-documented API that actually works
What do you dislike about the product?
Sudden changes in API documentation without notification to users (i.e. changing endpoint URLs for European users)
What problems is the product solving and how is that benefiting you?
Building survey tools for my own end users, SurveySparrow has proved to be just the right "white label" solution


    Design

A good product with too many paywalls

  • July 02, 2021
  • Review provided by G2

What do you like best about the product?
Lots of flexibility and options, all presented well. We've had good responses from support on the whole.
What do you dislike about the product?
Far too many paywalls, with some basic features reserved for the very highest tiers. there are things I would happily pay for, but the charges are ridiculous prices, and you can only upgrade for a minimum of 6 months! Every conversation I had seemed to end with "you need to sign up for 6 months of business to get that" - which is around £600.

There is still an emphasis on collecting large-scale results from lots of people over fewer, more qualitative results, specifically when it comes to the presentation of reporting.
What problems is the product solving and how is that benefiting you?
Typeform is a great platform, but we found it too difficult to get reports from one-to-one questionnaires out in a useable format. Note that the question below, "For what purpose do you use Surveysparrow", doesn't give us an appropriate option.
Recommendations to others considering the product:
check the pricing tiers


    Information Technology and Services

Survey Sparrow is something different

  • July 02, 2021
  • Review provided by G2

What do you like best about the product?
The interface of the app is something which makes Survey Sparrow stand out
What do you dislike about the product?
Nothing in particular but need to keep up the pace to matching customer needs
What problems is the product solving and how is that benefiting you?
We solve the issues of quick and immediate information gathering from our internal team


    Civil Engineering

Useful app, easy to use and very effective

  • July 02, 2021
  • Review provided by G2

What do you like best about the product?
Easy to use, audience management, Google environment integration
What do you dislike about the product?
Steep pricing, the free version is quite limited
What problems is the product solving and how is that benefiting you?
Easy polls and surveys


    Real Estate

User Friendly and Powerful Survey Tool

  • July 02, 2021
  • Review provided by G2

What do you like best about the product?
The ease of configuring and running the surveys
What do you dislike about the product?
Nothing to dislike, the product if perfectly suited for us
What problems is the product solving and how is that benefiting you?
The analysis after the survey and combining surveys the ease of use


    Jeroen J.

Great tool for interactive surveys

  • July 02, 2021
  • Review provided by G2

What do you like best about the product?
SurveySparrow makes it possible to create a fun experience for the users.
This will automaticly result in more/better survey results.
What do you dislike about the product?
When updating after the free trial I discovered that one of the question types I liked to use wasn't in the plan.

This meant I needed to upgrade from 19$/month to 50$/month, but I only can pay this plan yearly...
What problems is the product solving and how is that benefiting you?
My SurveySparrow surveys are easy to customize into my brand colors and also easy to embed.


    Broadcast Media

Using survey sparry was a very smooth experience

  • July 02, 2021
  • Review provided by G2

What do you like best about the product?
The various options selection helped me in choosing my own customized survey
What do you dislike about the product?
Lack of Automation and AI can automatically direct me towards my goal, instead of me investigating.
What problems is the product solving and how is that benefiting you?
Monthly payment surveys and invoicing template
Recommendations to others considering the product:
I would recommend survey sparrow to everyone, Try it for free and use it only if you like it.