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SurveySparrow

SurveySparrow

Reviews from AWS customer

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External reviews

2,023 reviews
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External reviews are not included in the AWS star rating for the product.


    Parthesh P.

Amazing Platform for Collecting Insight

  • June 27, 2021
  • Review provided by G2

What do you like best about the product?
Surveysparrow is a great alternative to the other current alternatives for commercial surveys (SAAS). Customer service was excellent, and I could easily and without disturbance complete the work I needed. SurveySparrow is a tool for managing the end of the omnichannel experience. The UI is fairly intuitive, and fast surveys can be created. You may easily share it with as many people as you wish after the creation of the survey through email.
What do you dislike about the product?
Surveying is a complicated task with any program, particularly if you are going to use any other software where the questions from the survey are answered accordingly. The collected data is not adequately organized. There can be an additional improvement on the regular price plans.
What problems is the product solving and how is that benefiting you?
Before offering them full service, I needed a temporary solution to survey my clients. I needed everything the platform needed: file-sharing, simple logic, and questions programming, a pipeline that is straightforward to use. Enhance our clients' and users' comprehension of our production.
Recommendations to others considering the product:
The results are fully implemented, and the stakeholders are very impressed. Try it out once.


    Julie G.

Super responsive tech team

  • May 20, 2021
  • Review provided by G2

What do you like best about the product?
It is the most powerful survey tool I have found supporting custom logic, scoring, multiple thank you pages, and integration for more complex surveys. The customer service team is incredible too.
What do you dislike about the product?
They are still (quickly) rolling out some features and I look forward to better customization of result reports.
What problems is the product solving and how is that benefiting you?
We have used SS for everything from 360 Feedback for succession planning, to quick meeting feedback, to a complex lead-gen quiz with custom logic and thank you pages.


    Publishing

Great Application for Marketers

  • May 13, 2021
  • Review provided by G2

What do you like best about the product?
Sophisticated interface, yet very easy to use and understand, very powerful set of tools
What do you dislike about the product?
The price is a bit high, they need to offer cheaper plans
What problems is the product solving and how is that benefiting you?
I build relationship with my subscribers and customers
Recommendations to others considering the product:
If you can afford it, go for it


    Financial Services

Easy and many options

  • May 12, 2021
  • Review provided by G2

What do you like best about the product?
The templates and multiple options available, also for customizing.
What do you dislike about the product?
We wanted something based on competencies per job role and different other criteria, but this was not entirely possible.
What problems is the product solving and how is that benefiting you?
We wanted a solution for Appraisals / Annual Reviews based on competencies and per job role and many more for all employees.


    Jeremy L.

Excellent survey tool for companies of any size

  • May 12, 2021
  • Review provided by G2

What do you like best about the product?
SurveySparrow has been great for us since we can all see the individual responses and aggregate reports as they come in.
What do you dislike about the product?
Some of the default sorting options in the display of rankings are not exactly what I would have selected but they are easily resorted
What problems is the product solving and how is that benefiting you?
We are trying to survey the interest in certain product we are considering developing and the ability to quickly distribute a two-minute survey with no login hassles has been great. It has a better interface than Qualtrics and is more sophisticated than SurveyMonkey.


    Medical Devices

Seamless Survey Site

  • May 11, 2021
  • Review provided by G2

What do you like best about the product?
Everything you need for a survey is here and it all looks super sleek.
What do you dislike about the product?
From my experience there is no downside to using Survey Sparrow
What problems is the product solving and how is that benefiting you?
Trying to gauge customer interest in new products.


    Rabih H.

Great Survey Tool

  • May 11, 2021
  • Review provided by G2

What do you like best about the product?
SurveySparrow makes creating a survey a very simple process and you dont have to be a technical person to be able to do so without the need to learn anything new inorder to use this solution. After creating the survey, you can share it easily with as many people as you want through sending it by email or
through social media such as Facebook,Twitter and others...
What do you dislike about the product?
Making surverys is a complex job using any software, especially if you want to utilize all the feautres where the survey questions are provided depending the answers entered. But with time, this will become an easy job with SurveySparrow.
What problems is the product solving and how is that benefiting you?
Sending mass surveys to our clients in addition to sharing the surveys on social media to get repleys from the public and not only from our database.


    Richard S.

Great service and excellent value for my organisation.

  • May 09, 2021
  • Review provided by G2

What do you like best about the product?
User Interface - easy for beginners and experts to pick up
What do you dislike about the product?
Not all of the reporting is what I'm used to. Would like to see this improved.
What problems is the product solving and how is that benefiting you?
Complexity of other solutions. The bl benefit is even junior staff have been able to use it


    Computer Software

One of the best solutions out there!

  • May 05, 2021
  • Review provided by G2

What do you like best about the product?
Easy data collecting, no-code chatbots - great for unexperienced users.
What do you dislike about the product?
Landing page didn't make me understand what is surrvey sparrow about at first.
What problems is the product solving and how is that benefiting you?
Creating offline survey


    Information Technology and Services

Really great, but need some time to explore more

  • April 30, 2021
  • Review provided by G2

What do you like best about the product?
Our team loves the features of survey sparrow's builder and design's. It'll help us to design and share forms quickly.
What do you dislike about the product?
Need to improve the form building experience for mobile.
What problems is the product solving and how is that benefiting you?
We onboard new users using survey sparrow. A d get feedback, and we take survey's from our customers. And new employees onboarding.