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SurveySparrow

SurveySparrow

Reviews from AWS customer

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External reviews

2,032 reviews
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External reviews are not included in the AWS star rating for the product.


    Building Materials

Good Surveying Experience

  • April 17, 2021
  • Review provided by G2

What do you like best about the product?
User interface and types of questions available
What do you dislike about the product?
Not much. This is good. the pricing is a bit wonky however.
What problems is the product solving and how is that benefiting you?
Marketing surveying. It is a very good tool. Very very superb tool. Was excellent to do market research with online digitized questionnaired.


    Ilan G.

Great survey tool

  • April 16, 2021
  • Review provided by G2

What do you like best about the product?
The tool is very easy to use, it has many of options for all of your needs and can help anyone with their assignments
What do you dislike about the product?
I believe the free package should have some more options for a student like me, so that in the future I might become a premium member
What problems is the product solving and how is that benefiting you?
Making it easy for me to ask the right questions in the right way and make it simple for my respondents to reply


    Oil & Energy

HR Director

  • April 16, 2021
  • Review provided by G2

What do you like best about the product?
Functionality. It also very easy to use -and easy user interface
What do you dislike about the product?
I wish it had more functions to build out for surveys
What problems is the product solving and how is that benefiting you?
Solving human capital concerns. Easy to get the data


    Education Management

Simplified my life

  • April 16, 2021
  • Review provided by G2

What do you like best about the product?
The easy Set-up and user friendly interface.
What do you dislike about the product?
I can't think of any downsides at this time.
What problems is the product solving and how is that benefiting you?
Getting insight on teaching methodologies and outcomes.
Recommendations to others considering the product:
Do tutorial first


    Matt C.

Great potential, excited for the future

  • April 16, 2021
  • Review provided by G2

What do you like best about the product?
The interface is easy to use and is highly intuitive.
What do you dislike about the product?
There aren't as many features as other survey platforms, but it seems as though the development team is working hard to address user needs and add many additional features.
What problems is the product solving and how is that benefiting you?
I tested SurveySparrow as a potential replacement for our current survey platform. We ultimately did not choose to switch over (yet!) but hope to do so once they add all of the features we currently have with our current platform.
Recommendations to others considering the product:
SurveySparrow is a unique and enjoyable replacement for your existing survey development platform. It is easy to use, and the support team is quick to respond and offer solutions, both immediate and long-term.


    Oindrila M.

Very Easy-to-use Interface, helps create impressive chat-format survey sheets

  • April 16, 2021
  • Review provided by G2

What do you like best about the product?
There are many survey options and Templates available to use
What do you dislike about the product?
Unnecessarily counts Responses that were only opened, but weren't finally submitted
What problems is the product solving and how is that benefiting you?
In-built Easy Analysis tools and appealing visualisation effects auto applied on Survey results. It helps to collect data for Academic surveys
Recommendations to others considering the product:
It's a highly recommended online survey tool that is well-suited for business. Students and solo-users can also attain it's benefit using the free trial period.


    Electrical/Electronic Manufacturing

I tried them all, this is the MOST ROBUST survey platform for advanced automation + translations

  • April 16, 2021
  • Review provided by G2

What do you like best about the product?
A fantastic, easy-to-use survey option with TONS of upgrades! Chat style surveys, branching logic, great embeds, deluxe design and form question options like likerts, NPS, stars, images, everything you could want! The chat support is great, you can hop on and ask how to do something and just now they even hopped on a call with me to demo a feature I didn't know how to use! That's unheard of levels of support.
What do you dislike about the product?
Love this solution, just a couple tiny things related to the backend UX could be improved. Deep in the backend, some options are "below the fold" (ex. embed versions) or changes don't autosave the first time (ex. translations screen), and generally some options don't work the way they do on most automation platforms. However, this is the best fully-featured survey option that exists, especially with translations.
What problems is the product solving and how is that benefiting you?
We did a large scale NPS survey and we are implementing this as a way to manage incoming leads from our website's many contact forms. Branching logic is clutch!!! We are global, so translations are everything! Love the ability to use logic to route form responses to different email addresses based on field submissions.


    Food & Beverages

pleasant but not powerful enough

  • April 16, 2021
  • Review provided by G2

What do you like best about the product?
all the functions available in the platform
What do you dislike about the product?
no localization,no localization,no localization
What problems is the product solving and how is that benefiting you?
capture data from user feedbacks
Recommendations to others considering the product:
the basic functions are good enough for survey to start with


    Graphic Design

review

  • April 16, 2021
  • Review provided by G2

What do you like best about the product?
The best is the easy is creating a survey with your plattaform
What do you dislike about the product?
I think really nothing bad, only your branding in the footer buy i know is the minium for all your services
What problems is the product solving and how is that benefiting you?
I think no problems working with it, very benefits like graphs, like informs, like centralized surveys..


    Raul C.

Move aside, SurveySparrow is here and its awesome

  • April 16, 2021
  • Review provided by G2

What do you like best about the product?
The UI is one of the best I have experienced. It is clean, easy to use, and has a robust set of features that puts many of the other survey apps in the past.
What do you dislike about the product?
While the UI is stellar, there are times it slows down a bit. We have multi-layered surveys, and when it is complete, it starts to take a little bit longer to load, add questions, etc. Still, even with the slow downs, it moves much faster than our current solution.
What problems is the product solving and how is that benefiting you?
We have multi-layered surveys that go out to thousands of users that help us plan for more education in the future, so we must get this data back and organize it to give us the best insight into what we need to do next. Our previous surveys also looked bland and outdated. Sparrow gave our survey a much-needed facelift and made it a better experience for our users actually to fill the surveys out.