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SurveySparrow

SurveySparrow

Reviews from AWS customer

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External reviews

2,023 reviews
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External reviews are not included in the AWS star rating for the product.


    Information Technology and Services

Just Great! Very easy to use and user-friendly. Has lot of options to use and good UI

  • April 16, 2021
  • Review provided by G2

What do you like best about the product?
Creating a survey form is very simple. You do not need any previous experience in creating surveys.
What do you dislike about the product?
Analytics is a bit complicated. A bit difficult to understand
What problems is the product solving and how is that benefiting you?
No problem as such that I'm facing. Surveyparrow is working great for me as of now. Just the analytics part I mentioned above


    Marketing and Advertising

Better than expected. Loved it!

  • April 16, 2021
  • Review provided by G2

What do you like best about the product?
It's mind-blowing how easy SurveySparrow makes it easy for us to create feedback for our clients. Honestly speaking, one of my clients asked me how was able to create such feedback for them. Obviously, I recommended him the software.
And, not to forget, I never had to learn anything extra to be able to use the application. It all happened in one swift motion.
What do you dislike about the product?
There isn't any. But I once felt that the team could add some more designing and customizing options.
What problems is the product solving and how is that benefiting you?
Once I have completed a project for my client, I send them a feedback form to be able to analyze how satisfied they are with my services. This certainly helps us to know where we excel and where we need to focus more.


    Ishan V.

Feedback and recommendations for SurveySparrow

  • April 16, 2021
  • Review provided by G2

What do you like best about the product?
Using SurveySParrow, I was able to target customers with exit intent. I couldn't find this feature with any other survey tool.
What do you dislike about the product?
The response time of the team is very poor. I still haven't received a reply from the sales executive.
What problems is the product solving and how is that benefiting you?
I intended to target the customers on my platform to gather their behavioral insights.


    Information Technology and Services

good survey platform

  • April 16, 2021
  • Review provided by G2

What do you like best about the product?
the interface is good and clear, minimal
What do you dislike about the product?
not very intuitive and the free option needs to include more to get a taste of the platform
What problems is the product solving and how is that benefiting you?
survey needs


    Health, Wellness and Fitness

Good Chatbot for All size business

  • April 16, 2021
  • Review provided by G2

What do you like best about the product?
It is user-friendly and easy to understand to use for new users.
What do you dislike about the product?
Pricing is very high for small organizations like us.
What problems is the product solving and how is that benefiting you?
It is saving our agent time, Some queries get resolved on the chatbot itself.
Recommendations to others considering the product:
Yes surely


    Management Consulting

Great platform easy to use.

  • April 16, 2021
  • Review provided by G2

What do you like best about the product?
Simple and easy user interface made it easy to figure out how to create what I needed.
What do you dislike about the product?
There really was not an aspect of the platform I did not like
What problems is the product solving and how is that benefiting you?
employee engagement


    Health, Wellness and Fitness

Very Helpful, Professional Service, Flexible and logic driven surveys

  • April 16, 2021
  • Review provided by G2

What do you like best about the product?
The support staff was very friendly, resolved to queries.
The product itself is good, has logic that we can build into surveys.
Will bail us out as a good no-code platform
What do you dislike about the product?
UX can be better. I dont know if there is a white labeling option.
What problems is the product solving and how is that benefiting you?
I am making logical operations-driven surveys, no-code.


    Education Management

Great service

  • April 16, 2021
  • Review provided by G2

What do you like best about the product?
Helpful UX, setting up things is a breeze
What do you dislike about the product?
Nothing really. They are doing a good job
What problems is the product solving and how is that benefiting you?
Run quick surveys to customers


    Parul W.

Awesome experience, covers every aspect of surveys.

  • April 16, 2021
  • Review provided by G2

What do you like best about the product?
The option to share survey using different ways, including embedding, sharing on email and link.
What do you dislike about the product?
It is a bit heavy in the expenditure part.
What problems is the product solving and how is that benefiting you?
trying to capture feedback and user-level insights using the diffrent forms


    Hospitality

A very exciting platform

  • April 16, 2021
  • Review provided by G2

What do you like best about the product?
The customisation available for the survey forms.
What do you dislike about the product?
The only thing I don't like is that it's a paid platform. XD
What problems is the product solving and how is that benefiting you?
Beautifully customized feedback form.