SurveySparrow
SurveySparrowReviews from AWS customer
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Great site
What do you like best about the product?
Very easy to use and simple to understand. Also user friendly.
What do you dislike about the product?
Nothing it's actually helpful. I enjoy it a lot, I can't wait to use it even more for sure!
What problems is the product solving and how is that benefiting you?
We are able to get insights from our customers and understand their needs. We are able to choose customer packages that are beneficial.
Recommendations to others considering the product:
Make sure to use the maximum amount
Of questions you can and look at the insights.
Of questions you can and look at the insights.
Simple to use yet powerful
What do you like best about the product?
Customisation ability with Zendesk was really good.
What do you dislike about the product?
Took a while to work things out however the FAQs are detailed.
What problems is the product solving and how is that benefiting you?
Survey limitations with Zendesk are challenging so this is where SP came in.
Clean UI
What do you like best about the product?
I like how clean the UI was as well as how easy it was to use.
What do you dislike about the product?
Nothing that I can remember. I used another plate form because of the price point being better.
What problems is the product solving and how is that benefiting you?
I needed up using another platform because of pricing but did like the interface that survey sparrow had.
Great surveying experience for all!
What do you like best about the product?
The customization options, different report formats, and language translation options!
What do you dislike about the product?
I had some trouble with the option for skipping questions based on specific answers, sometimes it worked.
What problems is the product solving and how is that benefiting you?
I was doing an anonymous online survey so this was beneficial for me.
Recommendations to others considering the product:
Language translation options and easy customization!
SurveySparrow is an INDISPENSABLE tool!
What do you like best about the product?
The interface is very intuitive, it is easy to create surveys. Additionally, it is visually beautiful.
What do you dislike about the product?
Nothing particular to report, except for the 15-day trial period. That is a bit too short.
What problems is the product solving and how is that benefiting you?
Have surveys with different options like multiple choice, etc.
Very responsive customer service and easy to use
What do you like best about the product?
It was very user-friendly, and the customer service rep was very attentive and reached out to see if there were any questions that I had in regards to creating surveys and implementing them.
What do you dislike about the product?
I think that there could be a little more features offered and I thought that there could also be more options as far as templates go. There wasn't much to choose from that related to my industry so it was difficult to put something together based off of what types of questions I needed.
What problems is the product solving and how is that benefiting you?
Creating and conducting surveys. I mainly was trying to create surveys that I could send out after events that we hold to get more feedback from our attendees. The benefits that I realize are that it provides and easy way to build forms and surveys and an efficient way for them to be delivered.
Excellent, versatile survey tool that is easy to use
What do you like best about the product?
The ease of setting up skip logic and similar operations.
What do you dislike about the product?
The free trial allowed me to do a survey up with to 100 responses, but on the pdf report not all the questions are shown.
What problems is the product solving and how is that benefiting you?
The need to apply skip logic.
Very user friendly
What do you like best about the product?
For my last marketing survey, I ended up using Survey sparrow. I usually used survey monkey or google forms and I wanted to try something new. I am so glad I tried this platform out. My survey looked appealing and due to this, I think more people were interested in completing the survey.
What do you dislike about the product?
I don't think there is anything I disliked about it. I will be using it for future surveys!
What problems is the product solving and how is that benefiting you?
Product development, and customer insight
Recommendations to others considering the product:
10/10, way better than survey monkey!
One of the best survey tools nowadays.
What do you like best about the product?
Flexibility for creating high-impact surveys, and integration with other platforms to complete automated work flows.
What do you dislike about the product?
Too many limitations on the free version.
What problems is the product solving and how is that benefiting you?
Increase the response-rate on surveys. Reduce limitations of types of questions.
Clean, intuitive UI
What do you like best about the product?
It required no instructions — was easy to use out of the box.
What do you dislike about the product?
I wanted to see all the questions on a single page, not flipped up as they completed.
What problems is the product solving and how is that benefiting you?
Looking for customer / client feedback.
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