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SurveySparrow

SurveySparrow

Reviews from AWS customer

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External reviews

2,023 reviews
from

External reviews are not included in the AWS star rating for the product.


    Zeeshan K.

Very easy to setup, Amazingly effective and very helpful forms!

  • April 15, 2021
  • Review provided by G2

What do you like best about the product?
SurveySparrow has made my life easy when it comes to creating forms for different purposes within our company, like collecting data from users as we are a radio company we create surveys every week or two weeks to gather some data from users about what they like and don't like and what they would like to hear. Everything is where you need it. UI is excellent and has got all the fields that a person would need.
What do you dislike about the product?
I don't think so there is anything to not like about SurveySparrow. It is effective in every regard and purpose.
What problems is the product solving and how is that benefiting you?
After we shifted from our custom pre-built forms to SurveySparrow, we started noticing more interest from our audience, and the completion rate also increased from 50% to 70%, which is good.


    Shereese B.

Great site

  • April 15, 2021
  • Review provided by G2

What do you like best about the product?
They offered a trial period with no attachments.
What do you dislike about the product?
There is nothing to dislike about SurveySparrow as of yet.
What problems is the product solving and how is that benefiting you?
We received answers to a very valuable question for our business that will ultimately benefit our customers greatly.
Recommendations to others considering the product:
Try them, you will like them.


    Pharmaceuticals

Fantastic User Experience

  • April 15, 2021
  • Review provided by G2

What do you like best about the product?
The user flow was quite easy especially the part where I can't add a but of text and it converts it t multiple choice. Amazing
What do you dislike about the product?
Giving my project a title and describing it felt a bit difficult not as easy compared to type form.
What problems is the product solving and how is that benefiting you?
Customer feedback
Recommendations to others considering the product:
A great alternative to typeform. I love SurveySparroow


    Hospitality

The best survey platform ever!

  • April 15, 2021
  • Review provided by G2

What do you like best about the product?
This platform is so easy to handle and very user friendly. The reports are structured in the exact same way as per my needs. Thank you so much. Very impressed!!!
What do you dislike about the product?
Literally nothing!. I love everything about this platform
What problems is the product solving and how is that benefiting you?
Accessible in all the ways.
Recommendations to others considering the product:
addition of colors / themes


    Internet

Useful to get quick survey results

  • April 15, 2021
  • Review provided by G2

What do you like best about the product?
Intuitive UI makes setting up survey questions of different types easy.
What do you dislike about the product?
Survey reports could be more useful. getting an understanding of overall results is hard.
What problems is the product solving and how is that benefiting you?
Used it internally to collect feedback about an internal tool. Was useful.


    Food & Beverages

SurveySparrow - G2 review

  • April 15, 2021
  • Review provided by G2

What do you like best about the product?
Great UX/UI, easy to use, and quick chat support
What do you dislike about the product?
Still a young product, therefore still lack some add on
What problems is the product solving and how is that benefiting you?
I wanted to get to know a market by asking random population


    Individual & Family Services

Easy way to find what your customers think

  • April 15, 2021
  • Review provided by G2

What do you like best about the product?
Customer support from survey sparrow team
What do you dislike about the product?
Although there are options for Customization,
It becomes overwhelming at times.
What problems is the product solving and how is that benefiting you?
Understand customer needs.


    Higher Education

Successful Experience with Survey Sparrow for Undergraduate Thesis

  • April 15, 2021
  • Review provided by G2

What do you like best about the product?
I thought the site was highly user-friendly. It was my first time creating a formal survey, and Survey Sparrow made it very easy to accomplish. I also like how it makes a report for you at the end with graphs and tables to analyze the data seamlessly.
What do you dislike about the product?
I thought there were too many emails asking if I wanted help using the site. Although a nice feature in theory, in actuality, the emails were a little spammy. I think it would be better to have customer service available if an issue arises.
What problems is the product solving and how is that benefiting you?
I wanted to conduct a survey in Cuba. Survey Sparrow was the only site that allowed me to reach Cuba which made it extremely useful for my research. I would not have been able to accomplish this without having Survey Sparrow.


    Market Research

Solid system, nice graphical UI.

  • April 15, 2021
  • Review provided by G2

What do you like best about the product?
Well presented, clean and modern looking
What do you dislike about the product?
Pricing for feature set. slightly pushy CRM
What problems is the product solving and how is that benefiting you?
Short quick surveys.


    Adam M.

Decent Free Survey Option

  • April 15, 2021
  • Review provided by G2

What do you like best about the product?
I liked the fact that you could try out the software for free. As far as survey programs go, it was fairly average with a good selection of question types to keep respondents engaged. The 10 questions allowed in the free plan was generous and the amount of responses allowed was a good amount to test everything out.
What do you dislike about the product?
They were very persistent with the follow up emails when I didn't move onto a paid plan.
What problems is the product solving and how is that benefiting you?
I used it to gather customer feedback on their experience entering one of our giveaways. The thank you page feature was particularly beneficial as it allowed me to direct respondents directly to the website at the end.