SurveySparrow
SurveySparrowReviews from AWS customer
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The perfect tool for many uses
What do you like best about the product?
The professional templates that are not too difficult to customize
What do you dislike about the product?
A tad too pricey. Not terrible but saas spend is growing mo they for my company
What problems is the product solving and how is that benefiting you?
360 feedback, assessments, questionnaire/survey
Excellent Survey Tool
What do you like best about the product?
Easy to use and navigate, structuring a survey with ratings is so usef-friendly - confidentiality can also be ensured.
What do you dislike about the product?
None in particular. Overall quite satisfied.
What problems is the product solving and how is that benefiting you?
We wanted to run survey with our customers and employees on various topics. During the pandemic, this was a easy solution for us, since its a web based tool, easy login and easy to respond for the respondents. Provides great analysis of the responses as well.
Great idea - execution needs improvement
What do you like best about the product?
I like the chatbot formatting option....
What do you dislike about the product?
As the tool continues to be built out, there are some things that could be streamlined for easier / more intuitive use
What problems is the product solving and how is that benefiting you?
Looking to reach parents of young children. The informal chatbot format works well for this need. The integration with Google sheets (when it works) is helpful.
Recommendations to others considering the product:
The support team is difficult to get ahold of and often not knowledgable about how to solve problems - tight turnarounds are near impossible due to these factors. This has been getting better over time
Great easy survey tool
What do you like best about the product?
Ease of setting questions and great layout of results
What do you dislike about the product?
Maybe slightly more difficult to use than market leaders
What problems is the product solving and how is that benefiting you?
Allowed my client clarity of how the team viewed the business
Recommendations to others considering the product:
Good easy survey platform
Loved the Insights and the UX
What do you like best about the product?
The two main things I like about SuverSparrow are the insights gathered from the survey and the experience it offers survey takers.
What do you dislike about the product?
Two things I didn't like about SurveySparrow were the fact that I could not slice and dice the data used for the insights and second that it was way too expensive for me.
What problems is the product solving and how is that benefiting you?
I was looking for product feedback. SurveySparrow helped me gather that feedback in a very nice and clean way.
With a system this easy, everyone should be running NPS campaigns
What do you like best about the product?
Simply put the ease of use. It is a super simple onboarding experience with hands-on tutorials to learn the ins and outs of the system. From there it is very easy to drag and drop any type of questions you might have for your customer base.
What do you dislike about the product?
I am still exploring their analytics portion, but overall it is easy to understand.
What problems is the product solving and how is that benefiting you?
Developing better understandings of our customers and the users of our product.
As we continue to expand, we want to make sure that we have evaluated each touchpoint that they both experience and ensure it is consistent, effortless, and effective at all stages.
As we continue to expand, we want to make sure that we have evaluated each touchpoint that they both experience and ensure it is consistent, effortless, and effective at all stages.
Wonderful Interface and questionnaire structure makes filling surveys a fun n interactive activity.
What do you like best about the product?
The entire workflow of how the questionnaire is set,how the structure and unstructured data is coillected ,the excellent user interface which doesnt make us feel what a chore fillling surveys were earlier and how enjoyable it is doing it through survey sparrow is really what excites me when i use a survey sparrow interface to provide data. I love filling questionnaires when it is through Survey Sparrow.What more can i say!!!Love these guys.Looking to subscribe for their services in the coming months.
What do you dislike about the product?
I think Survey sparrow can make the platform more analytical with methodologies to capture numbers and then reflecting them as charts which would help the client in getting access to data analytics and enable swift decision making.
What problems is the product solving and how is that benefiting you?
Since we are building India's first Digital B2B platform to organize the spice trade,it is extremely important for us to collect the feedback on the challenges faced by our customers when it comes to product and price discovery.
We have really been able to understand the challenges faced by our clients when they are looking for spices in our platform and we have been able to swiftly react to those challenges and improve the overall customer experience during the entire transaction.
We have really been able to understand the challenges faced by our clients when they are looking for spices in our platform and we have been able to swiftly react to those challenges and improve the overall customer experience during the entire transaction.
Extensible modern survey tool
What do you like best about the product?
• Great integrations with platforms and out-of-the-box automation
• Survey API is very easy to plug
• The Offline mode is a game changer!
• The insights section is very helpful and overall very intuitive UX
• Survey API is very easy to plug
• The Offline mode is a game changer!
• The insights section is very helpful and overall very intuitive UX
What do you dislike about the product?
To be honest i haven't had any issues. The support has always been prompt.
What problems is the product solving and how is that benefiting you?
I've been using SurveySparrow for side projects and surveys for developing MVPs.
More and better features than other survey platforms
What do you like best about the product?
The ease of use and flexible customization worked well for me. You have better options to choose especially when it comes to choosing a survey format.
What do you dislike about the product?
Getting paid response could get a little tricky in terms of pricing.
What problems is the product solving and how is that benefiting you?
Survey in various formats based on persona targeted.
Great, intuitive survey site!
What do you like best about the product?
The simplicity! Easy as pie to use. The question-making format is so straightforward and varied.
What do you dislike about the product?
So far, I haven't found anything. Excellent!
What problems is the product solving and how is that benefiting you?
Testing out Product Market Fit on our services
Recommendations to others considering the product:
Don't even think about it! If you need a user-friendly, intuitive survey tool, this one is for you.
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