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SurveySparrow

SurveySparrow

Reviews from AWS customer

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External reviews

2,023 reviews
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External reviews are not included in the AWS star rating for the product.

    sara t.

Wonderful - I just wish they had a "mini" subscription for (very) small businesses

  • February 18, 2021
  • Review provided by G2

What do you like best about the product?
I really love the graphics and the ability to design a really good-looking survey that knocks the socks off the competitor's options. It's very easy to use and provides a very professional and original product.
What do you dislike about the product?
Nothing, it's terrific. I just can't afford more than the free version because I don't use it for large-scale mailings, and whether I use SurveySparrow or the competitor's software won't actually affect my bottom line.
What problems is the product solving and how is that benefiting you?
Gathering preliminary information and feedback for small corporate training workshops, while being able to add a certain flare or style that I can't find anywhere else.

    Education Management

Just an okay

  • February 18, 2021
  • Review provided by G2

What do you like best about the product?
Easy to navigate to write questions. Easy to move up or down the questions.
What do you dislike about the product?
Each time to click the Review (preview) button, you are brought back to the first question. I like to re-start the preview from where I left off at the previous time.
For a matrix question, it took me a long time to figure out to fix the columns within one screen.
Thirdly, your customer service rep could not solve my problem or question right at all. Anyone I've contacted with. The rep should be very aware of the tool!
What problems is the product solving and how is that benefiting you?
We use the SurveySparrow for our internal survey, not for the external organization. Cost effective. When we need to capture the latest scenario (e.g. online teaching forced due to the pandemic).

    Randall B.

Beautiful surveys quickly

  • February 18, 2021
  • Review provided by G2

What do you like best about the product?
Survey Sparrow makes it easy to create great-looking surveys in minutes. I found the process intuitive and the features were robust. Can I say "kinda fun"? I just did, and it's true. We enjoyed creating and publishing surveys on Survey Sparrow and did not experience frustrating learning curves that were common with other tools. Great customer support, too.
What do you dislike about the product?
The system meets, and exceeds, all of our needs. Did not come across anything that was problematic.
What problems is the product solving and how is that benefiting you?
We use SS for data collection from our members. Works great and engagement is higher.

    Education Management

very useful site , which we gain more knowledge and some money.

  • February 18, 2021
  • Review provided by G2

What do you like best about the product?
The meaningful and life related surveys and the poll items
What do you dislike about the product?
Nothing to say about and no need of any negative feelings
What problems is the product solving and how is that benefiting you?
No problems and nothing could be realized and could get some thing new from here.
Recommendations to others considering the product:
An interesting site

    Phil I.

Survey Sparrow - Great Features at a reasonable price

  • February 18, 2021
  • Review provided by G2

What do you like best about the product?
The 360 report feature is fantastic, really a new level.
What do you dislike about the product?
The demo should include all functionality
What problems is the product solving and how is that benefiting you?
A modern survey platform with lots of integrated features
Recommendations to others considering the product:
Definitely get it

    Marketing and Advertising

Customizable

  • February 18, 2021
  • Review provided by G2

What do you like best about the product?
I like how simply customizable it is, and their customer support
What do you dislike about the product?
Arabic language support, but they intend to support it soon.
What problems is the product solving and how is that benefiting you?
360 degrees employee evaluation

    Zombs N.

A good service, but high pricing

  • February 18, 2021
  • Review provided by G2

What do you like best about the product?
I liked the ease of using the platform, and it was easy to navigate. The design of the platform looked great, and there were loads of different options to create forms.
What do you dislike about the product?
I think the pricing is a bit high, as there are other programs you can use which are much cheaper, but may not be as functional as surveysparrow.
What problems is the product solving and how is that benefiting you?
Survey sparrow was a great platform to create simple yet intuitive forms, which engaged people. I got the benefit of being able to gather information quickly and with ease.
Recommendations to others considering the product:
Survey sparrow is a great platform, and the explanations from the survey sparrow team are great.

    Béla M.

Clean and easily understandable design and questions

  • February 18, 2021
  • Review provided by G2

What do you like best about the product?
Its clean design and page and question structure
What do you dislike about the product?
There isn't anything I would approve or suggest to approve.
What problems is the product solving and how is that benefiting you?
It is the very best tool to open and maintain two-way communication with an audience
Recommendations to others considering the product:
If you are scared of a complicated user interface when you are trying to build a simple survey you need to try SurveySparrow. It's a no-nonsense WYSIWYG platform. All your actions are immediately visible in the preview area and you can easily switch between the various end-user platforms. ie desktop, tablet or mobile. No more second-guessing.

    Monika R.

Different from the others

  • February 18, 2021
  • Review provided by G2

What do you like best about the product?
- The best thing about SurveySparrow is how easy and intuitive is creating of a survey in it, and the look and feel of the tool. It really pleasures the eye
- Conversational style of surveys is also a plus, and the fact that it's optional - you can make your survey look more "average" too
- Automatic translations of surveys (with Google Translate) with a possibility to correct them is great, you don't have to export your questionnaire, translate it and import back into the tool
- Various ways of distributing the survey (on-site/offline, pop-up, link).
What do you dislike about the product?
- For me - not enough questions types. That was a deal breaker. For example, there is no card sorting question type
- Even after choosing the most expensive plan, you have to pay extra for NPS questions
- No way to import questions from Word/text file
- Can't pin the answer/s when randomising options' order.
What problems is the product solving and how is that benefiting you?
Collecting feedback from clients.
Recommendations to others considering the product:
If you're looking for an easy tool, with very modern look, Survey Sparrow is for you.

    Ogunyinka F.

Fast Communication

  • February 18, 2021
  • Review provided by G2

What do you like best about the product?
Surveysparrow has an excellent customer service with chat support, email, and phone to assist you.
What do you dislike about the product?
It social sharing options allow you to share your survey to only Facebook and Twitter. Other social media platforms should be added.
What problems is the product solving and how is that benefiting you?
Through Surveysparrow, I have been able to get accurate customers feedback with customers using their own words to describe what I ask.

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