SurveySparrow
SurveySparrowReviews from AWS customer
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Handy conversations
What do you like best about the product?
In SurveySparrow I recently created a chat based interaction survey to know the pulse of webinars. The ui is simple, classy to look and also more customers interactively provided the participants. The analytics of the conversation are really helpful. I even integrated the conversation in slack, shared it through emails through schedule delivery.
What do you dislike about the product?
In SurveySparrow application, I think we need to have a card based conversation where cards are scrolled by the user and fill the survey.
What problems is the product solving and how is that benefiting you?
By using SurveySparrow I can interact with the students easily. I came the area which the participant requested us more webinars.
Recommendations to others considering the product:
In surveysparrow surveys, we get a broad range of analytics. It also shows you got very low responses to use these tools to attract. Contact Book feature is a plus point. and wide opportunities are available to integrate the survey, I tried integrating that in one slack channel.
Efficient Polling
What do you like best about the product?
I liked that my team completed my poll quicker than when I used other polling products. Getting those returned quickly helps me be efficient and that makes me feel like I have gotten some other things completed that needed to be.
What do you dislike about the product?
I would like my results to go into a spreadsheet automatically for me. That would be an amazing feature.
What problems is the product solving and how is that benefiting you?
Used for scheduling 1:1s, availability, sign ups and ordering apparel.
Excellent alternative
What do you like best about the product?
Surveysparrow is an excellent alternative to the other commercial survey (SAAS) options available on the market. Customer service was outstanding and I was able to perform the task I wanted to easily and without disruption. Most importantly logic was able to be implemented into survey which led to improved user experiences and, we believe, improved completion rates.
What do you dislike about the product?
Analytics were a little difficult to navigate but became easier with repeated use. Also, login button on home screen is relatively small and difficult to find for first time and uninitiated users. Calls from customer service were of particularly poor quality.
What problems is the product solving and how is that benefiting you?
SurveySparrow allowed me to collect data regarding a project of a NFP organisation and to disseminate that information to stakeholders regarding the efficacy of the program.
Survey sparrow provided a cost effective method of capturing user experiences and feedback that was not achievable through alternative sources.
Survey sparrow provided a cost effective method of capturing user experiences and feedback that was not achievable through alternative sources.
Recommendations to others considering the product:
Look no futher. The main competitor is not worth working with when you consider the ease of use and functionality offered by SurveySparrow. Definitely a product that I would use again in the future. Also, was able to have trial extended to improve my understanding and use before committing to purchase.
Excellent survey interface!
What do you like best about the product?
I really like the survey interface a lot. It is so easy to use and the various response options (i.e. text response, multiple choice, rating, etc) really keep the survey from being too monotonous for the responder. And I like being able to personalize it with colors!
What do you dislike about the product?
I didn't use any of the other features. I honestly just wanted the surveys! I guess the one thing I would have liked is a fill in the blanks option (could go as a multi-part question or as a fill in the blank for "other" in a multiple choice question).
What problems is the product solving and how is that benefiting you?
My clients really benefited from taking the time to reflect on these questions. It has made our meetings more productive!
I love your chat-survey!
What do you like best about the product?
This way of survey increases engagement and doesn't tire you out the first time you do it.
What do you dislike about the product?
After a few times you want to fill out an ordinary survey like "google form". It is faster.
What problems is the product solving and how is that benefiting you?
I engaged my employees in a feedback-related survey.
Recommendations to others considering the product:
I think this software can really help many organizations to get their employees or customers involved in receiving a feedback.
Excellent interface
What do you like best about the product?
The interface and the way the form questions are staggered - making the surveys seem less intimidating.
What do you dislike about the product?
Can be a little fiddly at time to rearrange questions in the sequence you want them to be in.
What problems is the product solving and how is that benefiting you?
The ability to break surveys down into sections is great making sure the repspondee has the correct context for some more complex questions.
Recommendations to others considering the product:
Definitely give this a go before using surveymonkey. I think it's better overall and more cost effective.
Amazing UI
What do you like best about the product?
We really liked the UI of the platform. The look and feel is really very engaging for respondents to complete the survey.
What do you dislike about the product?
Reporting Analysis and explanation should be provided. If we can get more insights about the company's culture and what are the gray areas to focus upon.
What problems is the product solving and how is that benefiting you?
As it integrates with internal applications which are already being incorporated by the company.
Benefits -
Access to sample audience
Employee Satisfaction
Benefits -
Access to sample audience
Employee Satisfaction
Go around the web for tools, eventually you will be here. Glad I landed on this - the best ever
What do you like best about the product?
The best part is how you let the tools you provide with in terms of Display and Skip logic. Complementing the same with YouTube tutorials of the tools make it very easy for using them. Another upside is that the interface is so friendly and sleek when the respondent answers. Totally blows him / her away after being so used to Google Forms. The 14 day trial also helps in people really considering purchasing like me. Hey and not to forget, your reports are a huge timesaver, although I need to look more detailedly into the Excel sheet later. Thanks.
What do you dislike about the product?
I think nothing. All's awesome. But yes maybe you can have plans for individual users if your model allows it.
What problems is the product solving and how is that benefiting you?
I have a project idea for a startup and need to know if the suited audience is ready for the product. I have realized the same through using the data from the responses
Easy UI & Great features
What do you like best about the product?
Ease of running campaigns and analyzing feedbacks
What do you dislike about the product?
Nothing as of now, I can see all that is required in a survey tool
What problems is the product solving and how is that benefiting you?
Running CSAT campaigns and we are exploring NPS
Very good experience with SurveySparrow
What do you like best about the product?
Surveys in SurveySparrow are easy to go and they have good rewards
What do you dislike about the product?
Less amount of surveys, not frequent surveys
What problems is the product solving and how is that benefiting you?
Problem is only with the frequency of surveys, benefits are rewards
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