SurveySparrow
SurveySparrowReviews from AWS customer
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Easy To Use and Mobile Friendly
What do you like best about the product?
Takes a conversational approach to surveys and acts more like a chatbot than a survey form. It's more interactive than a standard survey form and you have the ability to make it more fun for users. Also, since most people will take the survey on their phone, this chat style method is much more user-friendly.
What do you dislike about the product?
Not as feature rich as other survey software but that is by design. If you need a lot of bells and whistles or want a more corporate look, then this may not be the best software for you.
What problems is the product solving and how is that benefiting you?
I am getting much higher interaction rates with these surveys over traditional surveys we used to send out.
Recommendations to others considering the product:
Test it out first to make sure it works for you as it is much different than your typical survey software as it works more like a mobile chat.
Great platform with a lot of potential
What do you like best about the product?
SurveySparrow has done a great job listening to customers and creating a user-friendly platform. They seem to have more integrations (wordpress, etc.) than other competitors.
What do you dislike about the product?
I would be more likely to use the platform in all of my businesses if the English grammar was better on the site. It's clear that English is not the primary language and a proofreader would make all the difference. Hire someone to proof your content and you'll have a top-scale product!
What problems is the product solving and how is that benefiting you?
Simple forms, templates are easy to adapt, etc.
Recommendations to others considering the product:
More affordable and more potential. They are listening to customers to improve their product.
Fun and easy to use
What do you like best about the product?
SurveySparrow is so easy to set up, then so easy for participants to quickly respond. I love how quickly I can create personalized surveys and online data gathering "forms" with survey sparrow. I literally have put together surveys and deployed them within 10 minutes, with my branding and often with advanced features like conditional logic, branching, etc.
What do you dislike about the product?
Nothing! This is great software which they keep improving. They think of things and fix problems before I know they exist.
What problems is the product solving and how is that benefiting you?
Gathering customer feedback, gathering data to kick off projects, using for training needs assessment, doing research ... So easy to get feedback. SurveySparrow is making it easier for us to stay connected to our clients.
Recommendations to others considering the product:
Do it!! SurveySparrow is an excellent tool providing outstanding value. Easy to set up and use, start gathering data from customers, employees, colleagues, prospects, everyone!
The Revolutionary Survey Software is here
What do you like best about the product?
Nice and clean user interface. Clear work flow make the survey making process a lot more fun and easier
What do you dislike about the product?
1. Users should given option to include subdomain name or not on the survey. Sometimes we just want surveysparrow.com/survey, but sometimes we want name.surveysparrow.com
2. There's no access level on user management. It would be great if we can add users and select whether they are admin or not. So only admins who can add survey and others are only able to view the result of the survey
2. There's no access level on user management. It would be great if we can add users and select whether they are admin or not. So only admins who can add survey and others are only able to view the result of the survey
What problems is the product solving and how is that benefiting you?
Collect customer feedback is quite difficult if we use common and boring form. Customers tend to be lazy to fill the long survey form. SurveySparrow comes with better approaching on providing the survey. With chat-based survey, consumers will be more enjoy in filling survey. Higher completion rates means more customer feedback, the more improvement we can make so that the service gets better
Recommendations to others considering the product:
If you are looking for more engaging way to collect feedback with beautiful and clean user interface. Give SurveySparrow a shot.
Lightweight and Powerful
What do you like best about the product?
I really like SurveySparrow's UI. Specifically, I like that answering the surveys from them feels more like a chat experience, rather than a boring survey. It was also very easy to create new surveys. I don't have a use case right now for sending out automated, recurring surveys but I really like the idea.
What do you dislike about the product?
I'd like to see a freemium option. It's sometimes tough to think through all the possible use cases for a product. SurveySparrow could do more to assist the user in thinking through the right/best use cases. Features are great, but solutions are wonderful.
What problems is the product solving and how is that benefiting you?
I used SurveySparrow to collect feedback from my database on giveaway marketing campaigns. It was great because I was able to see the bounce rate of those who looked at the survey, the completion rate, as well as time to complete. Those additional data points were helpful to me in thinking through how to setup my next survey.
Brilliant survey app. Easy to use and create on the mobile phone.
What do you like best about the product?
Simple to create surveys. Plenty of menu drive options like multiple choice, radio buttons, check boxes etc.
What do you dislike about the product?
Unable to upload data from excel or word to create surveys. Also, one time download option should be provided before purchase.
What problems is the product solving and how is that benefiting you?
Collecting market information for launch of a new product. Certain patterns have become clear.
Absolutely the most friendly survey tool ever!
What do you like best about the product?
SurveySparrow is really easy to setup and so friendly to use. The response rate is just awesome compared to traditional survey tools.
What do you dislike about the product?
Limited to survey only when it have the potential be so much more... such as a quiz or test tool that can generate a report.
What problems is the product solving and how is that benefiting you?
SurveySparrow helps increase the response rate for surveys.
Recommendations to others considering the product:
Give it a try and you'll keep using it.
Good Software
What do you like best about the product?
It makes you forget that you are reviewing , rather it gives a very friendly feel
What do you dislike about the product?
Good software all togther , not anything to dislike
What problems is the product solving and how is that benefiting you?
Survey and feedback is easy to handle and UI is very smooth
Recommendations to others considering the product:
Good software and best in current reviewing softwares
Unique Online Feedback Platform
What do you like best about the product?
SurveySparrow platform is really intuitive, simple and easy to use. Our clients and our client's clients really like it.
What do you dislike about the product?
We were looking forward to using SurveySparrow and maybe use it to also request payments for one-time and subscription services.
What problems is the product solving and how is that benefiting you?
We're sending clients to feedback page using SurveySparrow. Our clients appear to be more receptive using a chat-like feedback instead of the old-school forms.
Recommendations to others considering the product:
Try it once and you'll be hooked.
A bit of learning curve for me but overall pretty decent
What do you like best about the product?
I like that they let you use logic as part of the free trial. It actually allows you to see how the software would work. I am actually going to purchase this software when my trial expires because they're the only ones who seem to let me use logic or branching to test out my survey. This is my first survey and I think even if I didn't understand how the branching worked at first I was to figure it out anyway. I was offered help as soon as I signed and it's pretty good.
What do you dislike about the product?
I dislike that I have link all the question in the same branch together manually. I can't just have one question skip over the rest to the end. That's what took me awhile to figure out. I was trying have one answer end the quiz from the end but I had to make one long branch which took some time. Also, the chat box format could use a wider screen to allow all the multiple choice answers to show without having to scroll over. The answer bubbles were also not large for some of my multiple choice answers.
What problems is the product solving and how is that benefiting you?
Im just using this for starting out. I'm using it to write a business plan and some personal data for my market research. Its a neat tool but most of my surveying will more than likely be done outside on the street.
Recommendations to others considering the product:
If you keep in mind the time it take to make one question end the survey while the survey continues down a long branch line then it's too bad for being free. 20 dollars isn't much for decent market research.
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