SurveySparrow
SurveySparrowReviews from AWS customer
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Lightweight and Powerful
What do you like best about the product?
I really like SurveySparrow's UI. Specifically, I like that answering the surveys from them feels more like a chat experience, rather than a boring survey. It was also very easy to create new surveys. I don't have a use case right now for sending out automated, recurring surveys but I really like the idea.
What do you dislike about the product?
I'd like to see a freemium option. It's sometimes tough to think through all the possible use cases for a product. SurveySparrow could do more to assist the user in thinking through the right/best use cases. Features are great, but solutions are wonderful.
What problems is the product solving and how is that benefiting you?
I used SurveySparrow to collect feedback from my database on giveaway marketing campaigns. It was great because I was able to see the bounce rate of those who looked at the survey, the completion rate, as well as time to complete. Those additional data points were helpful to me in thinking through how to setup my next survey.
Brilliant survey app. Easy to use and create on the mobile phone.
What do you like best about the product?
Simple to create surveys. Plenty of menu drive options like multiple choice, radio buttons, check boxes etc.
What do you dislike about the product?
Unable to upload data from excel or word to create surveys. Also, one time download option should be provided before purchase.
What problems is the product solving and how is that benefiting you?
Collecting market information for launch of a new product. Certain patterns have become clear.
Absolutely the most friendly survey tool ever!
What do you like best about the product?
SurveySparrow is really easy to setup and so friendly to use. The response rate is just awesome compared to traditional survey tools.
What do you dislike about the product?
Limited to survey only when it have the potential be so much more... such as a quiz or test tool that can generate a report.
What problems is the product solving and how is that benefiting you?
SurveySparrow helps increase the response rate for surveys.
Recommendations to others considering the product:
Give it a try and you'll keep using it.
Good Software
What do you like best about the product?
It makes you forget that you are reviewing , rather it gives a very friendly feel
What do you dislike about the product?
Good software all togther , not anything to dislike
What problems is the product solving and how is that benefiting you?
Survey and feedback is easy to handle and UI is very smooth
Recommendations to others considering the product:
Good software and best in current reviewing softwares
Unique Online Feedback Platform
What do you like best about the product?
SurveySparrow platform is really intuitive, simple and easy to use. Our clients and our client's clients really like it.
What do you dislike about the product?
We were looking forward to using SurveySparrow and maybe use it to also request payments for one-time and subscription services.
What problems is the product solving and how is that benefiting you?
We're sending clients to feedback page using SurveySparrow. Our clients appear to be more receptive using a chat-like feedback instead of the old-school forms.
Recommendations to others considering the product:
Try it once and you'll be hooked.
A bit of learning curve for me but overall pretty decent
What do you like best about the product?
I like that they let you use logic as part of the free trial. It actually allows you to see how the software would work. I am actually going to purchase this software when my trial expires because they're the only ones who seem to let me use logic or branching to test out my survey. This is my first survey and I think even if I didn't understand how the branching worked at first I was to figure it out anyway. I was offered help as soon as I signed and it's pretty good.
What do you dislike about the product?
I dislike that I have link all the question in the same branch together manually. I can't just have one question skip over the rest to the end. That's what took me awhile to figure out. I was trying have one answer end the quiz from the end but I had to make one long branch which took some time. Also, the chat box format could use a wider screen to allow all the multiple choice answers to show without having to scroll over. The answer bubbles were also not large for some of my multiple choice answers.
What problems is the product solving and how is that benefiting you?
Im just using this for starting out. I'm using it to write a business plan and some personal data for my market research. Its a neat tool but most of my surveying will more than likely be done outside on the street.
Recommendations to others considering the product:
If you keep in mind the time it take to make one question end the survey while the survey continues down a long branch line then it's too bad for being free. 20 dollars isn't much for decent market research.
Easy to Use!
What do you like best about the product?
I like how SurveySparrow has a casual interface that makes the surveys seem more like conversations than a test. I also like how it is extremely easy to use on smartphones or tablets, as well as the ability to send surveys at regular periods of times. It is also incredibly easy to share results across the web.
What do you dislike about the product?
There's too much branding... I wish it were more customizable. I also wish you could get a notification when someone completes your survey.
What problems is the product solving and how is that benefiting you?
Employee feedback.
SurveySparrow New Assest! New and Improved Survey Generation!
What do you like best about the product?
SurveySparrow is one of the easiest survey build applications out there today. With just a few simple modifications you can create beautiful, easy to use surveys of any kind.
What do you dislike about the product?
There isn't much to dislike about this application! There is always updates to keep the program up and running.
What problems is the product solving and how is that benefiting you?
What customers want to see from our company and the best ways to go about providing them with the best customer service possible.
Awesome resource
What do you like best about the product?
I love the premade questions or that you can make your own to cater to what you are needing feedback for.
What do you dislike about the product?
There isn't anything that I dislike this far
What problems is the product solving and how is that benefiting you?
It has benefited us by letting us know areas of expertise and where we could improve on
Recommendations to others considering the product:
A great tool to get customer feedback
Beautifully crafted app
What do you like best about the product?
I love the design and its simplicity to use. Moreover, I love chatting type survey. Not boring and amazingly effective.
What do you dislike about the product?
None. Hope to have option to change user and password easily.
What problems is the product solving and how is that benefiting you?
I am going to use SurveySparrow to get surveys from students. I am starting an online school and using it to get students' preferences.
Recommendations to others considering the product:
Please bring form formats .
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