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SurveySparrow

SurveySparrow

Reviews from AWS customer

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External reviews

2,024 reviews
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External reviews are not included in the AWS star rating for the product.


    Automotive

Easy to use and basically imagination is the limit for what you can do

  • November 23, 2022
  • Review provided by G2

What do you like best about the product?
Easy to do even complicated surveys. Very easy to modify.
What do you dislike about the product?
For my use case I wish I could get to customize on how to get/view the answers better. In my very specific scenario I'm hoping to get customer to fill form as like some excel sheet.
What problems is the product solving and how is that benefiting you?
SurveySparrow helps us get the required data from customer easily and in a ordered manner. We had trouble with orders coming on with incorrect data and I see that this could help us with that.


    ST�PHANIE V.

Beautiful and user friendly tool

  • November 23, 2022
  • Review provided by G2

What do you like best about the product?
The dashboard tool looks flawless. There are plent of options to choose among graphs. I'm using this tool for my thesis project and it has been an important asset
What do you dislike about the product?
I would love to see a logic tree diagram for the survey's questions. Mine was a bit too complex and I missed the visual aspect of it.
What problems is the product solving and how is that benefiting you?
I'm using surveys for my master thesis research and this tool helped me to give a killer experience for my participants.


    Sam F.

Survey Sparrow Review

  • November 23, 2022
  • Review provided by G2

What do you like best about the product?
The back-up support is very good. We always get a timely response to help with any issues and they have always been resolved fast.
What do you dislike about the product?
I can't say there's anything I dislike about it
What problems is the product solving and how is that benefiting you?
We get most of our inbound leads via Survey Sparrow


    Design

Clean and easy to use survey software

  • November 23, 2022
  • Review provided by G2

What do you like best about the product?
The interface of generating the survey was clear and easy to follow. The results of the poll gave a large and easily readable breakdown. To-date the best survey software I've used.
What do you dislike about the product?
Some of the controls when editing the survey weren't particularly intuitive.
What problems is the product solving and how is that benefiting you?
Collecting data easily and providing results that can be effectively used to inform the surveyor.


    M H.

Great onboarding with a great product

  • November 23, 2022
  • Review provided by G2

What do you like best about the product?
It's easy to use as soon as you sign up!
What do you dislike about the product?
The choice of templates are great but some more flexibility would be nice to make them more interactive
What problems is the product solving and how is that benefiting you?
Team communication and team health status.


    Valay C.

Easiest tool to understand your customers through Surveys

  • November 23, 2022
  • Review provided by G2

What do you like best about the product?
Quick templates are available, so you don't have to scratch your head while making a customer satisfaction form or survey. Insightful analytics from the responses received. Follow up and partial completion analytics are pretty helpful.
What do you dislike about the product?
Don't like that there are plug-in prices for a few custom features. Also, it would be great if I could pay per month. Lastly, a few more pre-built templates and customization would be appreciated.
What problems is the product solving and how is that benefiting you?
Indeed, does a job of feedback completion rate enhancement so that you have a critical observation of your customer requirements. Google forms are tedious, and very few people complete them.


    Ravish K.

Good software for data collection, can do better in analysis bit

  • November 23, 2022
  • Review provided by G2

What do you like best about the product?
Easy to use, free trial and question types. the software is also quite user friendly and someone with limited experience can also create the survey in a jiffy without issue.
What do you dislike about the product?
The software is good for survey data collection. the thing that they can do better is with analysis of the survey responses. they should add some advance data analysis features
What problems is the product solving and how is that benefiting you?
the survey is good for data collection and i have been using this to collect data for my research projects for some of my clients, who have limited budget and need quick response.


    Abhineet S.

Customize the way you ask for Feedback

  • November 23, 2022
  • Review provided by G2

What do you like best about the product?
Te survey pattern is great and user friendly with a lot of templates to choose from and you can apply the logic too in between the question which is cherry on cake.
What do you dislike about the product?
What I found as a drawback is that we can't copy all the questions to a different template.
What problems is the product solving and how is that benefiting you?
Taking feedback for our software and generating leads from that and customizing solution on the basis of survey.


    Automotive

Easy way to create and share questionnaires

  • November 23, 2022
  • Review provided by G2

What do you like best about the product?
It is very intuitive to create all kinds of questionnaires. You can test a wide variety of subjects in an intuitive way. I also like the different ways to share it. It's very easy to add your questionnaire directly on your website
What do you dislike about the product?
I wish they would have offered a panel feature if you don't want to interact internally or with your customer base. They don't do it for GRPD but they could at least partner with another panel provider
What problems is the product solving and how is that benefiting you?
Create questionnaires that are relevant, flexible, with a modern and professional design


    Monika R.

Great look&feel

  • November 23, 2022
  • Review provided by G2

What do you like best about the product?
What makes SurveySparrow stand out is the way their surveys look. Conversational, with pictures in the background, nicely animated transitions between questions - it's not just another boring online survey.
What do you dislike about the product?
I don't like the pricing system, specifically that there are some "general survey" plans and CX plans, and the former do not include NPS, CSAT and CES Surveys. That's disturbing.
What problems is the product solving and how is that benefiting you?
My needs at the moment do not require doing a lot of surveys and advanced options in surveys. SurveySparrow is a simple tool where it is easy to build a visually appealing survey, and the free personal plan allows me to collect 100 responses per month.