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SurveySparrow

SurveySparrow

Reviews from AWS customer

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External reviews

2,024 reviews
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External reviews are not included in the AWS star rating for the product.


    Non-Profit Organization Management

SurveySparrow Offers Top Notch Customer Service

  • November 22, 2022
  • Review provided by G2

What do you like best about the product?
SurveySparrow's customer service is knowledgeable and available.
What do you dislike about the product?
I only used SurveySparrow for a trial period, so didn't have enough time to dislike anything.
What problems is the product solving and how is that benefiting you?
They seem to offer a competitive solution and having more choices in this area is a benefit.


    Education Management

Very organized and great program to develop surveys.

  • November 22, 2022
  • Review provided by G2

What do you like best about the product?
The ability to dive into the metrics of your survey and know exactly how people responded.
What do you dislike about the product?
When first logging on and using it it takes awhile to get used to.
What problems is the product solving and how is that benefiting you?
So far it has helped me develop surveys for my marketing research class which has been awesome.


    Staffing and Recruiting

Very brief experience, but the overall impression is positive.

  • November 22, 2022
  • Review provided by G2

What do you like best about the product?
The very user-friendly UI and ease of setting up a survey
What do you dislike about the product?
Not enough experience to identify major issues, overall i think it has great use for internal engagement
What problems is the product solving and how is that benefiting you?
not sure


    Higher Education

Awesome tool!

  • November 22, 2022
  • Review provided by G2

What do you like best about the product?
Practical, easy to use and easy to understand even as a new user.
What do you dislike about the product?
There is a response limit for free users.
What problems is the product solving and how is that benefiting you?
Forms are not typically the most engaging, fun stuff to do and it's great to have a tool that lets you customise your surveys to that extent.


    Diogo A.

Extremely practical and easy-to-use tool

  • November 22, 2022
  • Review provided by G2

What do you like best about the product?
The simplicity of use and the number of available options are a great advantage in using the tool. The support team is also very helpful.
What do you dislike about the product?
There could be a segmentation of the price of using the platform by region.
What problems is the product solving and how is that benefiting you?
Solved the problem of communication through forms, mainly for organizing events.


    Higher Education

Haven’t engaged with the website much

  • November 22, 2022
  • Review provided by G2

What do you like best about the product?
The tools available, email messages on updates with the app and usefulness for collecting data
What do you dislike about the product?
The spamming of emails can't get annoying so reducing the amount of emails would be good
What problems is the product solving and how is that benefiting you?
It makes for an easy method of collecting data.


    Education Management

What makes SurveySparrow different

  • November 22, 2022
  • Review provided by G2

What do you like best about the product?
I love the matrix function. I need people who response to my survey to include multiple items in their response, and multiple pieces of information about each item. The matrix feature allows them do to that.
What do you dislike about the product?
I am concerned about the features that have to be paid for that are free from other companies.
What problems is the product solving and how is that benefiting you?
Cost.


    Non-Profit Organization Management

Its good but last time i check i see a lot of offer for the same service that surveysparrow offer

  • November 22, 2022
  • Review provided by G2

What do you like best about the product?
that you can use business intelligence to know more information about your survey
What do you dislike about the product?
the lack of versality when you design a survey
What problems is the product solving and how is that benefiting you?
make polls


    Raquel K.

Loved SurveySparrow. Hated the price.

  • November 22, 2022
  • Review provided by G2

What do you like best about the product?
The surveys I created looked super cool and fun to use. They matched my branding for the most part. It beats a Google Form by a long shot.
What do you dislike about the product?
I dislike the price. For the size of my business, spending nearly $30 a month to capture surveys alone is not worth it. However, for larger businesses, I could see how that is a drop in the bucket in exchange for gathering pertinent info from customers.
What problems is the product solving and how is that benefiting you?
SurveySparrow helps to create engaging & dynamic surveys. I can drop little messages in between questions to break up the survey into smaller chunks, with helps keep the surveyee's attention. I also like that only one question is displayed at a time, again it helps to eliminate surveyee's from dropping off and not completing it.


    Health, Wellness and Fitness

Great

  • November 22, 2022
  • Review provided by G2

What do you like best about the product?
Lots of reviews from different people in different lifestyles!
What do you dislike about the product?
There is not anything I have come accros that is do not like
What problems is the product solving and how is that benefiting you?
Employee issues