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SurveySparrow

SurveySparrow

Reviews from AWS customer

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External reviews

2,032 reviews
from

External reviews are not included in the AWS star rating for the product.


    Ryan N.

Great experience a truly joyful time

  • November 22, 2022
  • Review provided by G2

What do you like best about the product?
Plug and play options are amazing I wish there were more but the system is awesome to use
What do you dislike about the product?
Cant put all the question on one page you have to click through
What problems is the product solving and how is that benefiting you?
questions about how my business can help potential clients


    Hospital & Health Care

Easy to Use to Make Fun Surveys

  • November 22, 2022
  • Review provided by G2

What do you like best about the product?
Super easy to use! It has many options that help make surveys interactive and meaningful.
What do you dislike about the product?
Nothing - they are easy to work with. The price is right and the program is easy to use and understand.
What problems is the product solving and how is that benefiting you?
It is helping us check in with our staff often enough to help them feel connected to our organization.


    Ben P.

Amazing

  • November 22, 2022
  • Review provided by G2

What do you like best about the product?
So easy to use and so simple and beginner friendly
What do you dislike about the product?
Can be quite slow sometimes but this is only on occasions
What problems is the product solving and how is that benefiting you?
Efficiency which allows me to get more things done faster


    Professional Training & Coaching

Great product if you need flexibility!

  • November 22, 2022
  • Review provided by G2

What do you like best about the product?
SurveySparrow is extremely adaptive and allows an immense level of customization which we needed for our use. It's like forms on steroids with all of the features they include.
What do you dislike about the product?
The only thing that I wish was that they had a cheaper plan for smaller organizations. Some of the organizations I work with simply don't have the budget to pay for the beginning level plan, but also don't have the need for the limits of that plan either. Maybe something in the middle.
What problems is the product solving and how is that benefiting you?
We are using SurveySparrow for some of our internal forms and processes. We soon plan to start testing some of the 360 review features as well.


    Banking

a review

  • November 22, 2022
  • Review provided by G2

What do you like best about the product?
The review pages were fast and interesting
What do you dislike about the product?
wasn't evaluated enough before receiving survey
What problems is the product solving and how is that benefiting you?
n/a


    Abbie N.

Best survey tool i've ever used.

  • November 22, 2022
  • Review provided by G2

What do you like best about the product?
This survey tool is perfect for whatever you need. The interface for people filling out the survey is clean, intuitive and easy to use. The advanced logic and scoring is super useful and probably the most advanced of any i've seen. Customer support is amazing and always follows up and provides support with whatever you need.
What do you dislike about the product?
That the support team isn't around in Australian business hours, so I need to wait for a response. Also their help article first policy - trust me I don't want to contact support if i'm reaching out i've already read every help article I could find.
What problems is the product solving and how is that benefiting you?
We run customer satisfaction surveys and medical assessments using survey sparrow. It enables us to quickly get the information we need, and analyse it without too much work on our end.


    Anthony M.

A swift and easy platform but no skimping on the features. A perfect mix for leading researchers.

  • November 22, 2022
  • Review provided by G2

What do you like best about the product?
The mix of collection formats is elegant and smart (voice is really helpful and impressive for voice analysis).
What do you dislike about the product?
Nothing - I'd like to have heard of you sooner.
What problems is the product solving and how is that benefiting you?
I've used a lot of survey and research platforms - they're often cumbersome and have one or two missing features. SurveySparrow has listened to us and delivers.


    Whitney G.

All the functionality - NONE of the headache

  • November 22, 2022
  • Review provided by G2

What do you like best about the product?
I really love the ease of customizing the pre-existing templates, which for me is great because some of them aren't exactly the "theme" of what I need but I quickly tweak for my startup's needs.

The best feature I think, is the ability to have your survey participants upload a variety of file types. This made collecting testimonials a breeze because sometimes it's just easier for people to share a quick audio of their wins, or a video. Or maybe just a note. Anything that makes it easier for my people, is a win for me!
What do you dislike about the product?
I wish there were a bigger variety of templates like one specifically for collecting testimonials or case studies.
What problems is the product solving and how is that benefiting you?
It is solving the problem of how to make data collection, and prospecting engaging, and feel like a cohesive brand experience...affordable for a one-person startup.


    Verified User in Mental Health Care

Best by far

  • November 22, 2022
  • Review provided by G2

What do you like best about the product?
Very user friendly and captures the data I need with excellent integrations. As a psychologist this platform allows me to create psychometric and assessment surveys that allow patients to resume long surveys when they are unable to complete them in one sitting.
What do you dislike about the product?
For my needs and it's ease of use, I can't fault Survey Sparrows. It's pricing is very reasonable when compared to platforms such as Typeform, and it has more powerful features.
What problems is the product solving and how is that benefiting you?
The main issue I have with other platforms is not being able to allow consumers to reliably save and return to completing unfinished forms. SurveySparrow does a fantastic job of addressing this by creating a dedicated and secure consumer/user portal.


    Hospitality

complete but could be more specific

  • November 22, 2022
  • Review provided by G2

What do you like best about the product?
I like the ready to use factor and the quick support once you begin to use the tool, API connection is quite easy - the price is on the average of the market but was fine to try it for free at the beginning.
What do you dislike about the product?
actually the data are not really for hotel business which was what i was looking for, once you get all the reply on the survey is not easy to understand some specific points... maybe i would need a pro version
What problems is the product solving and how is that benefiting you?
i was looking for a survey tool to share with the hotel guests during breakfast time or at check-out time, for sure is not a stand-alone software, it need to be connected with hotel CRM