SurveySparrow
SurveySparrowReviews from AWS customer
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Great Surveys - Easy to Use
What do you like best about the product?
Easy to design surveys, very feature rich. We use it primarily for their NPS surveys.
What do you dislike about the product?
Their pricing is competitive, but a little confusing. Several of the multiple-report options are housed under different pricing tiers, which we found very odd. Not cost prohibitive vs. the competition, but I would no have priced it this way.
What problems is the product solving and how is that benefiting you?
Helped us tremendously in tracking Net Promoter Scores over time.
For business use.
What do you like best about the product?
It's easy to use and make surveys even though I didn't get to thoroughly test it out.
What do you dislike about the product?
Nothing. I have too few of a following to kgo for the offline surveys right now.
What problems is the product solving and how is that benefiting you?
Art commissions at a convention
Wonderful interface, even more wonderful team!
What do you like best about the product?
SurveySparrow has a really nice to use interface and their APIs offer all the functionality we needed. I'm a pretty needy customer and asked a lot of questions of their support team and required a unique trial account due to my company's needs. They took it all in stride and were a pleasure to work with.
What do you dislike about the product?
I had to do one workaround to get the info I needed from their APIs, but it was relatively minor.
What problems is the product solving and how is that benefiting you?
SurveySparrow gives us a HIPAA compliant survey tool that provides full functioned APIs.
SurveySparrow review
What do you like best about the product?
they were very helpful and incredibly communicative with us.
What do you dislike about the product?
I found for us the product did not end up making sense for what we wanted to do. We ended up going with a paper survey
What problems is the product solving and how is that benefiting you?
it didn't end up benefiting us. I could see it working for a bigger organization with more complex needs than we have
Survey Sparrow review
What do you like best about the product?
The ease of use and the organised structure
What do you dislike about the product?
The free plan is too less. Increase the counter for the max number of responses
What problems is the product solving and how is that benefiting you?
Making surveys for work/school
It is very easy to use and great template answers too
What do you like best about the product?
Easy to use and time efficient. Great template questions
What do you dislike about the product?
Too many emails from surveysparrow, should be reduced
What problems is the product solving and how is that benefiting you?
They are sending less emails now and following up with incomplete survey
Evita and Sujith were exceptionally responsive and helpful; the platform is great too!
What do you like best about the product?
Easy to use platform. Great customer service.
What do you dislike about the product?
Not enough small packages for tiny new businesses.
What problems is the product solving and how is that benefiting you?
Sleek 360s and prettier surveys
Developer friendly platform
What do you like best about the product?
I love SurveySparrow because it is so easy to use. As a developer, I can go in, create a survey, and publish it without any issues - precisely what we need. I also love how user-friendly the platform is and how quick it was to get going with this tool. SurveySparrow is great.
What do you dislike about the product?
Right now, everything is working without any problems, and if I have any questions, their support is ready to answer my question via email or hop on a call with me.
What problems is the product solving and how is that benefiting you?
Using SurveySparrow as a white-label platform, we automate customer feedback and complete daily reports without user intervention. Everything is without our end-user intervention.
Not recommended
What do you like best about the product?
I won't recommend for its unreliability and it is unsafe regarding my privacy. I totally won't use it again.
What do you dislike about the product?
Unfriendly system and difficult in usage. Along with their terrible technique of controlling my privacy..
What problems is the product solving and how is that benefiting you?
I can't admit that they solved any problem and I wasn't benefitted at all..
SurveySparrow is the best tool to get started with quickly and has secures all my specifications
What do you like best about the product?
No friction in starting up there service. I like they way that they are using smart tool to integrate in to email and web. And I also like that they quick to respond to their customer support channels
What do you dislike about the product?
There design :-) It is not my style but I'm not like every one and therefore I think that they are appealing to the right people with his design. I'll update this if they fail in other steps
What problems is the product solving and how is that benefiting you?
They are solving all my customer feed management and easily send all my responses back to my system. Before this I was a true believer in SurveyMonkey but this has come to an end
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