SurveySparrow
SurveySparrowReviews from AWS customer
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Great Service
What do you like best about the product?
Straightforward survey tool. Easy to read.
What do you dislike about the product?
Absolutely nothing. Everything works perfectly.
What problems is the product solving and how is that benefiting you?
Customer satisfaction surveys, which help me improve my services.
robust and intuitive UI
What do you like best about the product?
clear and intuitive UI and a lot of useful functionality
What do you dislike about the product?
a lot to learn with a high learning curve.
What problems is the product solving and how is that benefiting you?
previewing as you create the survey
A creative survey tool
What do you like best about the product?
Design, user-friendly and more appealing and its aesthetics
What do you dislike about the product?
Used it only a couple of times, yet to discover
What problems is the product solving and how is that benefiting you?
Easy data collection options with multiple options of sharing the survey with the identified respondents with the help of enabling the survey in multiple platforms
We enjoyed the experience with the tool but we didn't test it extensively.
What do you like best about the product?
Super easy to use. My partner is not tech-savy but she was able to create and edit all the questions.
What do you dislike about the product?
The branding features were kinda limited. Our website buttons are squared but I never found how to adjust the rounded button in the forms.
What problems is the product solving and how is that benefiting you?
We are using SquareSpace and the forms are kinda clunky. SurveySparrow was way better and enjoyable to use.
Recommendations to others considering the product:
Try it for free and see if it fits your needs.
Excellent way to collect NPS!
What do you like best about the product?
NPS is the best way I know to measure customer satisfaction, and Survey Sparrow makes it easy!
What do you dislike about the product?
I occasionally have my survey marked as phishing, even though I don't collect personal data.
What problems is the product solving and how is that benefiting you?
Survey Sparrow measures how my customers feel about our offerings. This helps me pivot when needed or to keep moving forward.
Recommendations to others considering the product:
Survey Sparrow makes collecting NPS and other data easy, which means I can monitor and improve my business easier
A Good Survey Tool
What do you like best about the product?
It is very easy to create questions and answer options and is very user-friendly to do so.
What do you dislike about the product?
The quota system needs a bit of work but it has improved over the last year.
What problems is the product solving and how is that benefiting you?
We use sparrow for opting in people to qual research.
Easy to use survey platform with great functionality!
What do you like best about the product?
How easy SurveySparrow is to use - very straightforward
What do you dislike about the product?
Number of respondents limit - I would expect a greater limit of respondents for price
What problems is the product solving and how is that benefiting you?
We need to learn more about our player experience and SurveySparrow provides us with a platform to collect this data
Great software!
What do you like best about the product?
Survey Sparrow is super flexible! The mobile version is great too!
What do you dislike about the product?
I haven't found anything I dislike so far.
What problems is the product solving and how is that benefiting you?
Survey creation.
Better Forms, Better Insights
What do you like best about the product?
SurveySparrow has probably one of the most comprehensive suites of tools for form-building and analytics. Not to mention all of the integrations.
What do you dislike about the product?
Probably the quarterly billing cycles.
The design of the forms could also use some work.
The design of the forms could also use some work.
What problems is the product solving and how is that benefiting you?
Great way to gather forms. Much better value compared to Typeform.
Poor account management
What do you like best about the product?
Clean, simple user interface and good suite of analytics tools
What do you dislike about the product?
My point-of-contact at SurveySparrow was unprofessional and not attentive to our requests.
What problems is the product solving and how is that benefiting you?
Collecting and analyzing data from our survey participants.
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