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SurveySparrow

SurveySparrow

Reviews from AWS customer

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External reviews

2,032 reviews
from

External reviews are not included in the AWS star rating for the product.


    Rachel K.

Meets the needs of any size business

  • May 31, 2022
  • Review provided by G2

What do you like best about the product?
Flexibility in the platform - helpful templates. I appreciate that this can grow with me. I don't use any special tools at this time. This is much better solution than the other platforms we looked at.
What do you dislike about the product?
There are no features that I dislike. I feel like we have plenty of room to grow into if needed. Right now we are using the free version because of our company size and frequency need.
What problems is the product solving and how is that benefiting you?
I'm able to reach out to employees regularly and gather their feedback We are getting great results. This is a much better way of getting feedback than just an email to our employees.
Recommendations to others considering the product:
If you are looking for a survey solution that can grow with your company, Survey Sparrow is a great one!


    Information Technology and Services

Great survey tool

  • May 31, 2022
  • Review provided by G2

What do you like best about the product?
SurveySparrow was easy to use and was very intuitive. It gave all the features of a survey tool without much confusion. Overall the interface was sleek and was very customer friendly. There were numerous extensions to my trial which were required while I waited for a client, which was much appreciated.
What do you dislike about the product?
The way that features were added at different tiers was a bit awkward, and the billing/canceling part was not easy. I needed to engage support to cancel and should just be able to do this from the UI.
What problems is the product solving and how is that benefiting you?
Client engagement right at the discovery phase. Gave a sleek and custom experience to the initial engagement, and allowed for a branded, and unique exposure, without using valuable meeting time.


    Trenton H.

Works really well, and I've found it very easy to use

  • May 31, 2022
  • Review provided by G2

What do you like best about the product?
The conversational layout and flow makes it really easy to use in a lot of different scenarios. And we've found it makes customers feel more comfortable too.
What do you dislike about the product?
It does lack some connection/customization options
What problems is the product solving and how is that benefiting you?
It's allowed us to have surveys in a conversational format... which has increased the % of people that finish.


    Jonathan S.

Jonathan

  • May 31, 2022
  • Review provided by G2

What do you like best about the product?
Smooth and sleek looking, lots of question formats
What do you dislike about the product?
basically only that its not free, also I had 1 problem with the picture choice question, the pics were kinda small
What problems is the product solving and how is that benefiting you?
providing a survey that has a lot of different options and easy to interperate results


    Health, Wellness and Fitness

Great Platform!

  • May 31, 2022
  • Review provided by G2

What do you like best about the product?
Ease of use (it was quite easy to navigate the interface and learn how to use the application); modern design, and I also really liked that there are different languages and can be used offline
What do you dislike about the product?
It did not have some functions that I was searching for. I needed an application that would allow back end calculations (variables) to plug and chug into the rest of the survey.
What problems is the product solving and how is that benefiting you?
I needed an application that would create a conditional logic survey for use in another country. The navigability of the interface made it easy for me (a non-coder/non-survey design expert) to craft a conditional logic survey from scratch.


    Sheri B.

Easy to select a variety of formats

  • May 31, 2022
  • Review provided by G2

What do you like best about the product?
I liked that the surveys are easy to convert to a variety of formats after you create them.
What do you dislike about the product?
I can't think of anything at this time. I haven't had a chance to use it much yet.
What problems is the product solving and how is that benefiting you?
Selected it for employee engagement.


    Hussein A.

The Right Tool for the Right Job

  • May 31, 2022
  • Review provided by G2

What do you like best about the product?
SurveySparrow really helped me by delivering what I want at the right time for the job. It saved me tons of research and money, especially with its trial. As it included features that most of the other online tools I found were lacking.
What do you dislike about the product?
I cannot really remember what I disliked. As it, something came with another missing feature that I struggled with after for another job. However, I will be on the lookout for upcoming and new features from survey sparrow.
What problems is the product solving and how is that benefiting you?
It helped us when creating on-boarding test as some of the tests for specific hires like graphic designers need to have the ability to upload files for us to see when answering the form.


    Non-Profit Organization Management

Very easy to get started, create surveys in no time

  • May 31, 2022
  • Review provided by G2

What do you like best about the product?
It's an easy to use system that you can get started with very quickly and have your first survey ready in no time! I like how easy it is to send a preview to your colleagues to review before it's live and shared with your audience.
What do you dislike about the product?
If you have long survey questions or answers, they get cut off in reports you can run. I'd love to have the full question/answer show up in the report.
What problems is the product solving and how is that benefiting you?
Gain valuable feedback on our work and activities


    Electrical/Electronic Manufacturing

Pretty good survey tool

  • May 31, 2022
  • Review provided by G2

What do you like best about the product?
It features great UI, many useful tools, and customization.
What do you dislike about the product?
The price plan is higher side than major competitors in the market.
What problems is the product solving and how is that benefiting you?
Thanks to the user-friendly interface and tools, it saved lots of time to create a new form. Easy to learn as well.


    Agbor Kenneth A.

Survey Sparrow Reviews-2022

  • May 31, 2022
  • Review provided by G2

What do you like best about the product?
I rated this tool 5/5 stars because of the wonderful experience I had using it. It makes the process super easy to collect customer feedback.

The design is super simple, intrusive, and easy to use. Also, the questionnaire construction process is very easy, especially the LOGIC-BUILDING functionality which happens to blow my mind off. After the setup is complete, the final survey gives an impression to the client that they are having a LIVE CHAT with an agent (LOL).

I really love the quality of pre-made templates it has-as it helps to save lots of time creating awesome surveys as well.
Additionally, the availability of trial and cheap pricing options are other aspects of it that I find super cool. A great tool that is sold for just some pennies.

If you aren't using SURVEY SPARROW already, then you're retarding your business' success- it's a told you should not bypass.

I highly recommend you try it today. It is super easy to set up with WordPress and moreover, It does integrate easily with lots of your favorite marketing tools and it provides a variety of website display options.

The company offers a good customer support service too.

Start collecting useful feedback from your client today with SURVEY SPARROW and it will help your business provide an awesome browsing/shopping experience to your customers.
What do you dislike about the product?
By far, the tool is really performant and effective. However, the pricing option doesn't favor everyone- especially startups and non-profit businesses with low budgets. If there were custom pricing options for these two types of people, It would have been amazing too.

Another issue that I find a little conservative is the TRIAL duration- 14 days is not really enough for a user to explore the capacities of this tool in full. Sometimes it takes time to sit down and craft a great survey questionnaire before implementing it. In a nutshell, If the TRIAL could extend to 30-days, then I will be super good and that will give the user more time to explore the functionalities of the tool and should possibly upgrade to a paid plan in the end.

If not, this tool is 100% worth purchasing.
What problems is the product solving and how is that benefiting you?
Helps to create surveys that address customers' browsing experience on our websites. It is super fascinating as it allows us to quickly know where we are performing great and where we are not.
Recommendations to others considering the product:
It is highly effective and worth using.