SurveySparrow
SurveySparrowReviews from AWS customer
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Using Survey Sparrow for Student Feedback
What do you like best about the product?
The SurveySparrow experience is beautiful. We used surveysparrow for getting feedback about our app. For feedback purposes, this is a good tool. I could create my feedback survey in a couple of hours and the integration with the app didn't take much time. The default analytical tools provided by Surveysparrow assist us in making accurate judgments based on the responses.
I also appreciate their customer service. My Account manager was just one call away. He immediately assisted me in resolving the issues.
I also appreciate their customer service. My Account manager was just one call away. He immediately assisted me in resolving the issues.
What do you dislike about the product?
I have no complaints about their products or services. However, in comparison to competitors, I believe the product is a little pricey. They could adjust the price according to the features used.
What problems is the product solving and how is that benefiting you?
Yes, surveysparrow really helped us to solve the problems. We used surveysparrow for getting feedback about our app, analytical tools provided by Surveysparrow assist us in making accurate judgments based on the responses.
Great UX and features
What do you like best about the product?
As a company we looked at all the competitors before choosing SurveySparrow. It's good value for money. The interface is modern and easy to use. The surveys are highly customisable and it has all the features we required for running a survey at a congress. The customer support was excellent via their live chat function. Highly recommend.
What do you dislike about the product?
The only improvement I can think of is the option to be able to choose a different colour for the background of the buttons and the text within them but there is only a very minor issue.
What problems is the product solving and how is that benefiting you?
The ability to survey delegates at a congress with a modern and impactful survey. We were then able to present the results in real-time on a large screen so delegates could compare their answers to their peers.
SurveySparrow is a straighforward system with a great support
What do you like best about the product?
It is really easy to make survey using SurveySparrow - everything can be done with just few clicks. If I had any issues (often due to my own mistake) the support is really helpful and proactive in finding the solutions.
What do you dislike about the product?
There's no backup log for the questions deleted from the survey, so make sure you export the results if you plan to change the copy of the questions mid-survey (i.e. for A/B testing), because the current results will dissapear. The support helped me to get these back after I did it, but apparently it wasn't that easy.
What problems is the product solving and how is that benefiting you?
It easy to make eye-candy survey without any involvement from development side.
Very modern surveys created as easy as possible
What do you like best about the product?
You can get high-quality surveys with just a few clicks. It's easy to make and also to implement on your website.
What do you dislike about the product?
So far I haven't found anything I dislike. Pricewise, you get what you need.
What problems is the product solving and how is that benefiting you?
Surveys are finally being taken seriously by customers. Not only that, you can do a lot more than just surveys.
Alright
What do you like best about the product?
The ease of use was the thing I found best when using survey sparrow.
What do you dislike about the product?
The thing I liked the least was the constant bombardment of publications and spam.
What problems is the product solving and how is that benefiting you?
To be honest survey sparrow did not suit all our requirements.
Recommendations to others considering the product:
I would use Microsoft forms included with your Office 365.
Finalised SurveySparrow post extensive research on similar products
What do you like best about the product?
Interactive UI & Forms
Covers all the types of questions
Great pricing among peers
Various templates available
Great analytics tool & reports available
Great Free plan available
Customer service is impeccable
Covers all the types of questions
Great pricing among peers
Various templates available
Great analytics tool & reports available
Great Free plan available
Customer service is impeccable
What do you dislike about the product?
Nothing much. The product covers all the bases and beats the competitors in all aspects. I signed up for atleast 4-5 survey tools and explore each one of them but couldn't find a better alternative.
What problems is the product solving and how is that benefiting you?
SurveySparrow is a great tool/platform for small, medium and large businesses to collect and analyze feedback from their target audience. The forms are interactive and helps in increasing response rate from the customer. Helps to collect feedback and improve offerings of the business.
Great platform for data collection.
What do you like best about the product?
Really enjoyed how easy it was to use the platform. We deployed this tech to learn more about how our clients were using our service and benefiting from their relationship with us.
What do you dislike about the product?
Honestly the only drawback was the massive array of tools available, it was a bit overwhelming when we first started using it but quickly became easier once we understood how it worked.
What problems is the product solving and how is that benefiting you?
A bit problem we had was that we had to email all of our clients to get their feedback and it waas pretty messy, once we used survey sparrow the process was much cleaner and easier for them to use.
Recommendations to others considering the product:
Take some time to really understand how to use the tool most effectively. Simpler is better.
Survey sparrow has helped Fisdom to gain more insights into the market
What do you like best about the product?
Higher completion rates and better pricing
What do you dislike about the product?
Nothing much to dislike about. Survey sparrow has helped our business attain more customers with it's
What problems is the product solving and how is that benefiting you?
Completion of survey and
Easy to use tool for running NPS campaigns
What do you like best about the product?
Ease of use and setting up the account for the first time.
What do you dislike about the product?
Pricing is a bit on the higher side for the service provided.
What problems is the product solving and how is that benefiting you?
We needed a partner which could help us provide in-depth details about our customers experience
One of the very best in this field
What do you like best about the product?
Very user friendly, comfort of use and ease of access
What do you dislike about the product?
Nothing to be disliked!!!!!!!! Survey sparrow is just awe.
What problems is the product solving and how is that benefiting you?
Helps to conduct survey as and when needed so as to analyse the problem and to fing the needed result.
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