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SurveySparrow

SurveySparrow

Reviews from AWS customer

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External reviews

2,024 reviews
from

External reviews are not included in the AWS star rating for the product.


    Huzaim U.

The way SurveySparrow gain customer loyalty is impressive.

  • May 30, 2022
  • Review provided by G2

What do you like best about the product?
Customer engagement and support to its clients.
What do you dislike about the product?
Not much to dislike as they are trying their best.
What problems is the product solving and how is that benefiting you?
Organic feedback is valuable, and SurveySparrow provide so.


    Samuel L.

Snow Farm NZ Survey Sparrow Review

  • May 30, 2022
  • Review provided by G2

What do you like best about the product?
Ease of use, hardly log into the platform as the surveys go out automatically and the software sends me an email each time a survey is filled in so i can keep track of any quality issues we have.
What do you dislike about the product?
Nothing, maybe some of the higher level features of other platforms, but generally it does everything i need it to.
What problems is the product solving and how is that benefiting you?
Getting customer feedback in real time.
Recommendations to others considering the product:
Do it, its affordable and easy to use


    Consumer Goods

Excellent service

  • May 30, 2022
  • Review provided by G2

What do you like best about the product?
I really like how intuitive the design of the site is. The placement of tools helps creating sites flow much smoother.
What do you dislike about the product?
I thought the options of surveys were a little bit lacking but I could still finish what I needed from the options given. More options would absolutely fix this issue and that will come with time of course.
What problems is the product solving and how is that benefiting you?
I needed a service to conduct surveys and this site solved my problem quickly.
Recommendations to others considering the product:
I would absolutely recommend this service!


    Retail

Surveys For Ecommerce

  • May 30, 2022
  • Review provided by G2

What do you like best about the product?
I signed up for Survey Sparrow to send e-commerce surveys to my shopify customers. The integration was very easy to implement. I've found this app works very quickly and easily.
What do you dislike about the product?
I hope that the questions can be customized more. In ecommerce a customer may like the product but hate the shipping experience. More diverse questions can help tailor the customer service experience.
What problems is the product solving and how is that benefiting you?
A general overview of how the shop is doing is great. I was looking for answers and a quick response is better than nothing when just c starting out.


    Non-Profit Organization Management

Ease of use and great customer service.

  • May 30, 2022
  • Review provided by G2

What do you like best about the product?
Ease of use and great customer service is what I like best about Survey Sparrow. I was able to create my first survey as soon as I signed up! I have only tried one other survey provider, I like SSparrow best.
What do you dislike about the product?
The log in system is a tad glitchy. When logging in, I almost always have a message that I have multiple devices connected to the system which I do not. Not sure why that happens.
What problems is the product solving and how is that benefiting you?
For me, Survey Sparrow allows me to offer my clients a more targeted approach to serve constituents better. I use Survey Sparrow to do needs assessment surveys for religious organizations and churches.
Recommendations to others considering the product:
Survey Sparrow is easy to learn, easy to use, and easy to share!


    Higher Education

Great 360 reviews

  • May 30, 2022
  • Review provided by G2

What do you like best about the product?
I use SurveySparrow for annual staff 360 reviews. The setup process was easy. Support is easy. Inviting participation is easy. Highly recommend.
What do you dislike about the product?
There is nothing that I found missing from SurveySparrow. Every feature works as expected.
What problems is the product solving and how is that benefiting you?
I use SurveySparrow exclusively for 360 reviews.


    Hospitality

Simply a good idea

  • May 30, 2022
  • Review provided by G2

What do you like best about the product?
Simple and easy to use with a quick learning curve. Probably not so enhanced as its competitor but in the end a good choice for surveys with a certain audience.
What do you dislike about the product?
The audience segment is not so good as in other programs, this is more a good survey software than a one-stop survey service...Anyway worth it! .................
What problems is the product solving and how is that benefiting you?
Simple and easy to use with a quick learning curve. Probably not so enhanced as its competitor but in the end a good choice for surveys with a certain audience.


    Leisure, Travel & Tourism

Good service

  • May 30, 2022
  • Review provided by G2

What do you like best about the product?
The user interface is great and intuitive to use
What do you dislike about the product?
The fonts dont have all that I would usually want.
What problems is the product solving and how is that benefiting you?
Getting questions answered easily and automatically


    MOUSSA A.

Engaging Out of the Box Surveys

  • May 30, 2022
  • Review provided by G2

What do you like best about the product?
The variety of templates.

The different options and features.
What do you dislike about the product?
I wish ai could have some animated titles or sections. It would add a wow effect.
What problems is the product solving and how is that benefiting you?
Quick surveys creation with profrssional look.


    Higher Education

Reliable and Elevated Platform

  • May 30, 2022
  • Review provided by G2

What do you like best about the product?
I love using Survey Sparrow because of its sleek features that really elevated straightforward forms, sign-up sheets, and event logistics. All of its features are streamlined to make your planning or contacting partners seamless. It is also very easy to delegate tasks to your team because of how simple and straightforward the interface was for beginners and more experienced users.
What do you dislike about the product?
There isn't much substantial critique to offer; Survey Sparrow was the perfect platform to use for my small team - conference proposal submissions, meeting requests, and event registration. It is simply out of my budget to continue using with such a small team, but in the future it will definitely be a consistent investment.
What problems is the product solving and how is that benefiting you?
Survey Sparrow really felt invaluable with the streamlined way I could keep track of data with application materials vs. Google Forms which directly output into a simple spreadsheet. I loved the data points it provides to offer insights into your data