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SurveySparrow

SurveySparrow

Reviews from AWS customer

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External reviews

2,024 reviews
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External reviews are not included in the AWS star rating for the product.


    Financial Services

Great tool

  • May 30, 2022
  • Review provided by G2

What do you like best about the product?
I liked that it was flexible and easy to use.
What do you dislike about the product?
You had to pay for it to get the cool features.
What problems is the product solving and how is that benefiting you?
Survey/chat function tool that allowed for event communication for us.


    Rhonda M.

Pushy Sales

  • May 30, 2022
  • Review provided by G2

What do you like best about the product?
The clean layout options and user experience
What do you dislike about the product?
Pushy sales people! We liked the product itself.
What problems is the product solving and how is that benefiting you?
n/a


    Deepika T.

SurveySparrow is a user friendly and easy to use platform

  • May 30, 2022
  • Review provided by G2

What do you like best about the product?
Insightful dashboard and the Case Management
What do you dislike about the product?
The inability of selecting several survey to accumulate a total NPS score
What problems is the product solving and how is that benefiting you?
Insightful dashboard
Recommendations to others considering the product:
Budget and user friendly platform


    Accounting

Amazon

  • May 30, 2022
  • Review provided by G2

What do you like best about the product?
The quick and easy access to the website as soon as you become a user, evedything is pretty straightforward and easy to use for everyone and is great for bussiness
What do you dislike about the product?
How only bussiness accounts are allowed and making an account can be a little more complex than expected from other apps in the same industry as SurveySparrow. H
What problems is the product solving and how is that benefiting you?
The benefits of giving your feedback through surveys and having that brand solve the problems it's giving through peoples feedbacks through SurveySparrow. Jd chd
Recommendations to others considering the product:
Yes I would recommend it to friends and family for bussiness purposes.


    Management Consulting

Easy to set up and great customer service

  • May 30, 2022
  • Review provided by G2

What do you like best about the product?
I like the ease of use. It is very user-friendly and intuitive. It makes setting up surveys quick and simple.
What do you dislike about the product?
There isn't much to dislike, I am having a hard time thinking of anything.
What problems is the product solving and how is that benefiting you?
I use this tool to do DEI assessments for organizations.
Recommendations to others considering the product:
I would say to make sure that you do a demo so that you can get all of your questions answered


    Christian G.

Good experience in data collect

  • May 30, 2022
  • Review provided by G2

What do you like best about the product?
The possibility of various types of questions and a good free plan
What do you dislike about the product?
I can't insert a simple phrase or statement in the form
What problems is the product solving and how is that benefiting you?
Collecting data in a free way


    Cristiano V.

Review Survey 2

  • May 30, 2022
  • Review provided by G2

What do you like best about the product?
I love the easiest way to build a form and take de data about
What do you dislike about the product?
Some configurations is impossible to change
What problems is the product solving and how is that benefiting you?
We used to NPS and Satisfaction survey, It was pretty good
Recommendations to others considering the product:
I will recommend survey sparrow for others


    Scott D.

Another year using SurveySparrow

  • May 30, 2022
  • Review provided by G2

What do you like best about the product?
Has more features than other similarly priced survey software. I also like the chatbot-style survey option - it is much more user-friendly for building 'mobile-first' surveys and makes for a better user experience.
What do you dislike about the product?
The lack of archiving and organising projects. If I happen to create project #52 before #51, then project #52 always appears first. Doesn't seem too big an issue, but when you have hundreds of project surveys, you want to be able to find your current project quickly and easily. Similarly, an archiving option to clear out 2022 projects so I can see 2023 projects more easily and not have to scroll through them to find the one I want/ need.
What problems is the product solving and how is that benefiting you?
Surveysparrow allows us to build mobile-friendly surveys to thoroughly check participants meet our project eligibility requirements. We can screen people out easily and transfer data effortlessly due to the integration options.


    Manu P.

Amazing app but a little pricy

  • May 30, 2022
  • Review provided by G2

What do you like best about the product?
Multiple survey options that are not available on other apps.it has a simple interface that can be easily picked up by anyone.
The explanation to how each feature works is also really helpful
What do you dislike about the product?
On other apps you can get more ways to share to different social media platforms.

Also the colour palette of the current design seems off as it forgos the normal green
What problems is the product solving and how is that benefiting you?
Conducting user surveys to test if a product is viable.it is also helpful in college assignemts as tehre are a lot ofh them taht require us to get insights from real people


    Management Consulting

Market research survey

  • May 30, 2022
  • Review provided by G2

What do you like best about the product?
Clean UI makes it easy to work with, and the interface is attractive for respondents too, which means you're likely to get a better response rate and quality of response.
What do you dislike about the product?
It's a bit daunting to begin with, but once you understand how the platform is constructed, it's a powerful tool.
What problems is the product solving and how is that benefiting you?
Market research - understanding our ideal client base, and the composition of our products and services.