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SurveySparrow

SurveySparrow

Reviews from AWS customer

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External reviews

2,024 reviews
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External reviews are not included in the AWS star rating for the product.


    Higher Education

I was able to achieve my desired results efficiently using this service

  • November 28, 2021
  • Review provided by G2

What do you like best about the product?
There are a lot of tools that you can use to make your survey derive answers
What do you dislike about the product?
There is s still a learning curve and users may not be able to understand or create a survey easily
What problems is the product solving and how is that benefiting you?
SurveySparrow helps me reach my potential client about what type of services they would likely need in the future


    Accounting

Great resource!

  • November 28, 2021
  • Review provided by G2

What do you like best about the product?
Great customer support team. You get a call to test it if you are stuck
What do you dislike about the product?
Nothing. I really enjoyed using this tool and the data were so easy to collect
What problems is the product solving and how is that benefiting you?
Market response surveys. They make some infographics/charts for you so you don't have to!


    Accounting

Great service!

  • November 28, 2021
  • Review provided by G2

What do you like best about the product?
The pay is great for the time that you spend doing the work!
What do you dislike about the product?
It's sometimes a hassle and can be tedious but I does somewhat pay off in a little bit of sense.
What problems is the product solving and how is that benefiting you?
I feel like I am helping towhees get the answers they need for their surveys.


    Niharika B.

I am at beginner level

  • November 28, 2021
  • Review provided by G2

What do you like best about the product?
Rewards and people approach to certain surveys. It can make people feel like they matters when it comes to survey related their job. Although they may not understand something that why to answer an outsider agency or agent.
What do you dislike about the product?
Not always we get reward. Some questions aren't for everyone to answer, we may end up filling lot of surveys and left empty handed. But taking achance doesn't cost anything.
What problems is the product solving and how is that benefiting you?
I haven't seen any reward yet. I can create form easily but people find it a bit complex to fill up the form or question answers. They usually feel like it may charge something initially or may need more time.


    Jithin J.

Creating surveys made easy

  • November 27, 2021
  • Review provided by G2

What do you like best about the product?
The customer support by the SurveySparrow team is awesome as they were available always with suggestions and support.
What do you dislike about the product?
I want get into some targeted audiences to the survey and I wanted to get the cost for it, there is no automated cost calculation provided in the system. And the mobile environment support is limited.
What problems is the product solving and how is that benefiting you?
I was a able to create a survey to get some valuable feedback about my project from random people. I got done by Surveysparrow and the dashboard given me a great outlook on the responses that I got
Recommendations to others considering the product:
The SurveySparrow platform is one of the best platform that I recommend to create a survey and gather valuable feebacks


    Hidde S.

Good service

  • November 27, 2021
  • Review provided by G2

What do you like best about the product?
I like how easy it is to use this software. The insights were very helpful for my company
What do you dislike about the product?
There is not really a think that i dislike about Surveysparrow
What problems is the product solving and how is that benefiting you?
I used this software to get am insight from my customers


    Michael W D.

Love the design features, very user friendly

  • November 27, 2021
  • Review provided by G2

What do you like best about the product?
Easy drag and drop interface made it very convenient for me to build the survey I wanted
What do you dislike about the product?
The cost is a little high for a seasonal business
What problems is the product solving and how is that benefiting you?
Was able to communicate quickly and effectively with customers to understand why they bought our Modern Christmas Tree
Recommendations to others considering the product:
This site above all other survey tools will give you the best results


    Adam S.

Survey's are integral for customer insight

  • November 27, 2021
  • Review provided by G2

What do you like best about the product?
I like the affordability of the entry tier. It overcame the steeper investment wanted by competitors. Survey Monkey wanted 3 users and some upfront money for their first tier.
What do you dislike about the product?
I have not encountered any downsides yet. Since I'm on the beginner tier, I feel the API might lack until I pay more. I would like to see a few more option routes in the lower tier plans.
What problems is the product solving and how is that benefiting you?
We are sending surveys to our customers after certain events occur. The data obtained is used for our metrics and has questions for user feedback of our service.


    Professional Training & Coaching

Easy to use + great customer service = win!

  • November 27, 2021
  • Review provided by G2

What do you like best about the product?
I have used other sites, and had needed customer service and it was impossible to get in touch with anyone. Even though this is simple to use, CS is helpful!
What do you dislike about the product?
I feel like for the features you get and the price you pay, it has everything you'd need.
What problems is the product solving and how is that benefiting you?
It's helped me have a professional way to gather data from my customers, while having the ability to make it aesthetically pleasing.


    Rakesh S.

SurveySparrow is the new normal nowadays

  • November 26, 2021
  • Review provided by G2

What do you like best about the product?
SurveySparrow is the best and easy tool that our organization is been using for a really long time.
What do you dislike about the product?
I don't think there is anything not there that we didn't have for our journey, Surveysparrow is all we needed to get success in our feedback loops from the customers.
What problems is the product solving and how is that benefiting you?
We are getting surveys done of our platform and also use it when we needed any suggestions about our new product.