SurveySparrow
SurveySparrowReviews from AWS customer
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Impressive service and easy to use platform
What do you like best about the product?
The account manager, Andre is always helpful. He understands customers' needs and delivers excellent service.
What do you dislike about the product?
There is bugs on the platform, which need to be fixed by their backend. This problem could take a few days but the account manager tries his best to keep in touch.
What problems is the product solving and how is that benefiting you?
We use the platform as a product guide. The platform is user-friendly and can customize according to our website's design.
Good tool for PHD
What do you like best about the product?
It was easy to build share and reveiw results
What do you dislike about the product?
In General everything was okay, I didn't notice any things that i disliked,
maybe needed more Documentation or tutorial video
maybe needed more Documentation or tutorial video
What problems is the product solving and how is that benefiting you?
The problem was creating a survey to understand the growth of mobile development fiend in my country
Great customer service!
What do you like best about the product?
The customer service is very friendly and supportive, they fulfilled almost everything we asked for.
What do you dislike about the product?
There are some functions that need to be improved like CSS customization can be more user-friendly for people who don't really know to code. However, Survey Sparrow's team helped us a lot with that.
What problems is the product solving and how is that benefiting you?
We used it as a product guide to help our customers choose the most suitable products.
Usability problems
What do you like best about the product?
Ability to create surveys. A lot of integrations and a quite good price.
What do you dislike about the product?
Creating a survey is not as intuitive as I would expect. The widget option to share in-app doesn't seem to show the design I configured at an earlier stage.
What problems is the product solving and how is that benefiting you?
I wanted to show NPS and gather feedback from users to improve the user experience. I decided to go with another tool.
Expensive, but really good
What do you like best about the product?
Modern, elegant UI with tons of functionality, especially different question types. We tried Survey Monkey, and it didn't have everything we needed
What do you dislike about the product?
The fact you can only do annual subscriptions, so as we had more of a one-off campaign it was expensive.
What problems is the product solving and how is that benefiting you?
We used it for a client survey distributed via e-mail that we later used for segmentation.
Recommendations to others considering the product:
Ask for a shorter plan if you need - hopefully they will introduce one
Not ease to use form builder platform.
What do you like best about the product?
In Survey Sparrow most practical side is the design section, looking so attractive.
What do you dislike about the product?
In Survey Sparrow less valuable part is his inconvenience.
What problems is the product solving and how is that benefiting you?
I create practical forms.
Excellent Filtering Capabilities
What do you like best about the product?
I required a tool that could filter responses, and I am pleased with SurveySparrow's capabilities. It allows me to filter responses and provides findings reports based on the filter. Setting up a survey is straightforward with live chat support, and there are many options for question types and customizing the survey's design.
What do you dislike about the product?
The tool might be missing the option to duplicate and edit a previous survey which would help save time in creating a new survey. It's possible this option might exist but it was not very visible. The reports also do not provide great illustrations for more complicated questions and appear to be limited in options for customization.
What problems is the product solving and how is that benefiting you?
I have used SurveySparrow for NPS and CSAT surveys as well as Market Research.
Survey Sparrow!
What do you like best about the product?
The ease of use for this platform is amazing. Simply type the questions and you're good to go.
What do you dislike about the product?
I dislike the limit on the questions you can ask.
What problems is the product solving and how is that benefiting you?
I am currently using Survey Sparrow for customer discovery in my startup. The benefits are quick and easy surveys delivered at the touch of your finger.
was good
What do you like best about the product?
customer suuport was helpful and answered all questions
What do you dislike about the product?
price policy is kinda high for a foreign biz
What problems is the product solving and how is that benefiting you?
taoiler fit experience for the clients
One of the top five survey softwares, maybe #1 for the right use case. I'd put 4th or 5th.
What do you like best about the product?
There are a lot of different options of question types. They have a mobile and have moderately good design compared to others.
What do you dislike about the product?
The overall user experience and UI is not as clean and refined as Typeform, which I ended up going with. I do not see the level of intentionality that I have with my favorite products. Not a bad software though. And my colleague liked it.
What problems is the product solving and how is that benefiting you?
All the same benefits that you would hope from from a survey tool. In general its integrations were not as great as other tools. Teams should use a tool such as survey sparrow.
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