Unparalleled competence and support
What do you like best about the product?
After an exhaustive RFP process eSentire rose to the top due to their deep bench of people that were experts in different aspects of cybersecurity. They always bring the right expert to the table to discuss our needs, then they help us meet those needs. The alerts we receive are meaningful, detailed, and accompanied by recommended actions. Quarterly review meetings keep us connected and constantly moving in the same direction.
What do you dislike about the product?
Understanding the breadth of services they offer and prerequisites to using each services takes months to fully digest.
What problems is the product solving and how is that benefiting you?
Cities have a difficult time affording and retaining cybersecurity experts on staff that cover 24 hours everyday. eSentire allows us to have 24x7 coverage w/ trained experts - and we don't have to locate, hire, and retain then individually.
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