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Great product and fantastic customer support
What do you like best about the product?
Sprinto has been a great partner to us over the last 2 years ensuring we are always up to date with our SOC2 Type 2 compliance status. It's a very cost effective solution and the customer support has been fantastic.
The initial onboarding was also very easy and smooth because of dedicated and very skilled Customer Support Manager assigned to us. Very happy with the overall product and support experience and would definitely recommend Sprinto for any company in search of a compliance management solution.
The initial onboarding was also very easy and smooth because of dedicated and very skilled Customer Support Manager assigned to us. Very happy with the overall product and support experience and would definitely recommend Sprinto for any company in search of a compliance management solution.
What do you dislike about the product?
A few emloyees have faced issues with the Sprinto MDM tool at times and it can be hard to diagnose issues without reaching out to Sprinto support. However, the support team has been great in addressing all issues in a timely manner.
What problems is the product solving and how is that benefiting you?
Compliance automation
Sprinto Review
What do you like best about the product?
Speed, professionalizm, and responsive to our inquiry. We completed the compliance journey in a week
What do you dislike about the product?
Not much to mention here. We love the entire experince
What problems is the product solving and how is that benefiting you?
Helped us achive ISO127001 and SOC2T2 in record time
it was great working with Mitesh,Very good support,helped us to get get our certification quickly.
What do you like best about the product?
Most of the things are automated, you only need to focus on doing right things instead of get buried in creatig documentation
What do you dislike about the product?
Nothing much, overall good experience, May be more integrations.
What problems is the product solving and how is that benefiting you?
Getting compliance with all integrations, be it cloud provider or version control. it just pointed us to what needs to be done , translated in to tasks and percentage, once we complete the task of changing configuration of vcs or cloud providerm it instantly sync up with it.
Sprinto Is A Great Tool, and Their Customer Support Is Phenomenal!
What do you like best about the product?
My company recently had the pleasure of using Sprinto for our company's compliance needs, and I couldn't be more impressed with the service. The platform is intuitive, efficient, and has significantly streamlined our compliance processes.
A special shoutout to Gautam from the product support team. He has been incredibly helpful throughout our entire experience. Gautam’s knowledge and dedication are evident in the way he handles customer queries. He's been going above and beyond to ensure that all our concerns are addressed promptly and effectively. His assistance has been invaluable, making our transition to Sprinto smooth and hassle-free.
I highly recommend Sprinto for any organization looking to enhance their compliance management. The combination of an outstanding platform and exceptional support from specialists like Gautam makes Sprinto a top choice.
A special shoutout to Gautam from the product support team. He has been incredibly helpful throughout our entire experience. Gautam’s knowledge and dedication are evident in the way he handles customer queries. He's been going above and beyond to ensure that all our concerns are addressed promptly and effectively. His assistance has been invaluable, making our transition to Sprinto smooth and hassle-free.
I highly recommend Sprinto for any organization looking to enhance their compliance management. The combination of an outstanding platform and exceptional support from specialists like Gautam makes Sprinto a top choice.
What do you dislike about the product?
There aren't many things to list as dislikes. Being a smaller GRC tool, the out of the box automations require some manual input to a degree, but the support/engineering team do a great job at helping solve any concerns/issues.
What problems is the product solving and how is that benefiting you?
The automation and streamlining of our auditing processes.
Simplifying Compliance with Sprinto
What do you like best about the product?
Sprinto has greatly improved our compliance processes, making them more efficient and user-friendly while providing excellent support.
What do you dislike about the product?
the need for more comprehensive documentation for complex features.
What problems is the product solving and how is that benefiting you?
Sprinto helps us with security cloud compliance and data security. It saves us time, reduces mistakes, and ensures we meet all regulations.
Excellent product solving Platform
What do you like best about the product?
Sprinto helps us to do better onboarding of new employees, easy to use, easy on implementation and integration.
What do you dislike about the product?
when employee leaves, It does not deactivate employee account automatically, even after we deactivate their official google account of fitterfly from our backend.
If this can be done, it will be a huge help.
If this can be done, it will be a huge help.
What problems is the product solving and how is that benefiting you?
Employee onnborading
Excellent product that makes us feel confident at a Corporate level
What do you like best about the product?
Clear communication from the product, user understands what the issues are
What do you dislike about the product?
All good nothing to be concerned about with the product
What problems is the product solving and how is that benefiting you?
ensuring that all our colleagues continue to be compliant and nothing rogue is being used.
Easy guided journey to ISO 27001
What do you like best about the product?
The platform is easy to use. Brings out all the key aspects that one is supposed to do get ISO certified. The dashboards tell us where to focus on. The training material is great as well.
What do you dislike about the product?
The desktop application could do with a bit more work and easy to use. So the transfer of status from desktop to server is not so straight forward.
What problems is the product solving and how is that benefiting you?
Helping us manage our security controls in place. Educating people about ISMS. Helping us with ideal policies.
Excellent Platform and Service
What do you like best about the product?
I used services from Sprinto for getting our product SOC2 certified. In summary I would like to recommend this tool for anyone who is starting out with compliance work or who has a matured Infosec department in the organization.
I interacted with primarily two items: the Platform and the Customer Success+Support team. The highlights of both of them are mentioned below.
*Platform / Tool*
The platform is well built and provides a ton of features and workflows to ease out the entire compliance process. Highlights were
Nearly perfect tool to ensure that all the failing controls are highlighted
Great dashboard which highlights the failing controls in one screen
Great workflow on remediation steps from the tool itself.
Detailed and correct HowTos which ensured that fixing the failing controls was completely DIY and deskilled
*Customer Success / Support*
I worked with Vaishali from the CS team. Overall a very good experience the highlights of the Customer Success and Support team were
Customer success wants you to succeed and take all the steps to ensure that project is on time and meets the target dates and success criterias
Ensured that we are informed and on the right track all the time with focus on the items and take actions which are in line with the Audit and certification goals and requirements
Where ever possible and went beyond call of duty and took actions to expedite the whole process
I interacted with primarily two items: the Platform and the Customer Success+Support team. The highlights of both of them are mentioned below.
*Platform / Tool*
The platform is well built and provides a ton of features and workflows to ease out the entire compliance process. Highlights were
Nearly perfect tool to ensure that all the failing controls are highlighted
Great dashboard which highlights the failing controls in one screen
Great workflow on remediation steps from the tool itself.
Detailed and correct HowTos which ensured that fixing the failing controls was completely DIY and deskilled
*Customer Success / Support*
I worked with Vaishali from the CS team. Overall a very good experience the highlights of the Customer Success and Support team were
Customer success wants you to succeed and take all the steps to ensure that project is on time and meets the target dates and success criterias
Ensured that we are informed and on the right track all the time with focus on the items and take actions which are in line with the Audit and certification goals and requirements
Where ever possible and went beyond call of duty and took actions to expedite the whole process
What do you dislike about the product?
TAT could have been better for some requests.
What problems is the product solving and how is that benefiting you?
We use Sprinto for all our compliance needs like SOC2 certification / PCI etc.
Great GRC platform for startups
What do you like best about the product?
Setup is very easy, user friendly, great team to support your security journey
What do you dislike about the product?
I did not dislike anything as of now. Everything has been good
What problems is the product solving and how is that benefiting you?
Automatic monitoring for all controls
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