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How come they didn't think of that before

  • By Security and Investigations
  • on 03/05/2024

What do you like best about the product?
The platform is straightforward to use. It was quite intuitive for my team to get started. The skill level required is much lower than we needed with our SOAR. We started using Blink not long ago and already have many workflows live.
What do you dislike about the product?
Not much. The docs could use more detail, but the truth is the platform is pretty self-explanatory, so we rarely even need them. Plus customer success is very responsive.
What problems is the product solving and how is that benefiting you?
Our SOAR was too complicated to build playbooks in. We weren't getting much out of it. Now we have a platform that is much less complicated to use, allowing for many more playbooks to be built in the same amount of time.


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