I have been POCing Blink for the last few weeks. Blink is a security automation copilot tool that I really liked the presentation about, so we are POCing it. We can create prompts and get workflows accordingly with Blink, and it is helping us to create short workflows to get audit reports or to automate things that we do on a day-to-day basis. It is coming really handy. Blink is deployed in my organization using public cloud.
BlinkOps Agentic Security Automation
Blink OpsExternal reviews
External reviews are not included in the AWS star rating for the product.
Automation workflows have boosted daily audits but prompt accuracy and support still need work
What is our primary use case?
What is most valuable?
Blink is really great for JavaScript integrations, and we are automating some workflows and tasks for audit purposes. With the prompt engineering, we are able to achieve those tasks with RBAC policies. It is a self-service portal, so it is helping us to get things ready very quickly.
I really appreciate the accuracy of prompt engineering and the GUI that Blink offers, as it allows us to evaluate before testing exactly how the workflow will look. The integration with JavaScript is really great.
The prompt engineering feature in Blink is great compared to other tools I have used, but sometimes it starts creating bogus workflows instead of what is expected. However, the accuracy rate is still better than other tools such as ChatGPT or co-pilot.
It is fun to build with Blink because whatever I am thinking, I can just prompt it and get a workflow ready to test out how it will look. It is great. Blink has impacted our organization positively as we are still POCing it and just exploring it, and we have not yet integrated it with production.
I have noticed that teams are much more self-sufficient with Blink than reaching out to DevOps teams every time to set up workflows. They get their initial workflows ready for themselves to do their tasks accordingly, automate things, deliver faster, and focus on what exactly needs to be done.
What needs improvement?
The current LLM in Blink is quite accurate, but it still requires a lot of optimization because after a few prompts, it starts creating random responses, which sometimes is problematic. It needs to improve on that, and the customer support needs to improve as well.
Customer support for Blink needs to be much more agile and responsible, and they have to have customer obsession. The current customer support is quite slow, and since the tool is great, they should work on improving it.
For how long have I used the solution?
I have been working in my current field for five and a half years.
What other advice do I have?
On a scale of one to ten, I would rate Blink a seven. I chose seven because Blink is a great tool, but it is still in early stages, so it requires a bit of LLM optimization and customer support optimization. I purchased Blink through the AWS Marketplace. It is a great tool, and people can POC it, and I think it makes things very simple for creating workflows. Having this tool is really great. My overall review rating for Blink is seven.