The pricing structure is confusing
What do you like best about the product?
Based on feedback, from customers there are aspects of Blue Matador that are disturbing customers. Blue Matador has been obstructive for me as well. This tool has completely disturbed how I monitor my systems. Its alerting system needs to consistently resolve issues before they escalate into problems.
What do you dislike about the product?
I dislike how it automates my monitoring tasks does not giving me time to focus on important aspects of my job. The non comprehensive insights and reports provided by Blue Matador make troubleshooting hectic.
What problems is the product solving and how is that benefiting you?
Blue Matador claims to provide solutions for businesses it falls short in a areas. The platform lacks customization options, which limits its adaptability to needs. Lacks transparency making it difficult to determine the cost. Customer support is slow and unresponsive leading to frustration and a sense of being unsupported among users.
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