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IBM Targetprocess

IBM Software

Reviews from AWS customer

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External reviews

200 reviews
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External reviews are not included in the AWS star rating for the product.


    Automotive

Single Source of Truth with Clear Visibility Across Teams and Portfolios

  • January 31, 2026
  • Review provided by G2

What do you like best about the product?
Clear visibility across all work and teams
It gives a single source of truth where you can see what everyone’s working on — from team tasks to enterprise-level portfolios — which makes coordination much easier.
What do you dislike about the product?
Several reviewers say that documentation is lacking or unclear, and that official training resources could be more helpful or detailed — making it harder for teams to learn best practices. �
G2
What problems is the product solving and how is that benefiting you?
It provides a unified view of all work — from strategic initiatives to individual tasks — across portfolios, products, and teams.


    Anant D.

Streamlined Project Management, Needs UI Improvements

  • September 06, 2025
  • Review provided by G2

What do you like best about the product?
I find IBM Targetprocess very easy to use and appreciate its seamless integration with SSO services. I also like how it connects with Slack and Teams, creating an automated communication channel. It's great for team management and tracking, especially during Scrum meetings using the inbuilt Boards. The ease of tracking my tickets and logging time on them is a big plus, as is being able to easily see who's working on what.
What do you dislike about the product?
UI could be better. I have faced issues such as finding spaces. When I want to fetch my personal timesheet, I need to zoom out the browser page to modify or edit a specific task time. In the time tracking UI, only the User Story is visible, not their corresponding Tasks. On the homepage of a particular user, the stories that are visible are hard to track, and there is no proper listing. There could be an AI summarizer for Stories on what tasks a user is performing.
What problems is the product solving and how is that benefiting you?
I use IBM Targetprocess for easy team management, time tracking, and Scrum meetings. It simplifies working on tasks collaboratively, with built-in Boards and a Task Dependency tracker that enhances efficiency.


    Financial Services

Mirza's review on the Target process

  • March 13, 2025
  • Review provided by G2

What do you like best about the product?
We can create an overview of all the projects and portfolios, which helps management decide on their next step.
What do you dislike about the product?
TP currently has no integration with PowerBI, which is widely used for management reporting.
What problems is the product solving and how is that benefiting you?
Providing a clear perspective on resource management and project delivery


    Domenic T.

CCF target process review

  • November 06, 2024
  • Review provided by G2

What do you like best about the product?
We currently don't use target process but our IT team did a pov and it looked easy to use and very visually appealing.
What do you dislike about the product?
I have not had enough engagement to answer that
What problems is the product solving and how is that benefiting you?
It would help us organize a lot of our project management


    Insurance

Targetprocess is a very flexible tool

  • November 06, 2024
  • Review provided by G2

What do you like best about the product?
I like that the tool is very flexible and can accomodate multiple frameworks.
What do you dislike about the product?
Need more materials to guide users on how to best utilize the tool as part of a suite of Apptio products or other IT business management tools.
What problems is the product solving and how is that benefiting you?
It is helping to bring holistic visibility into the portfolio of work from an enterprise level.


    cody s.

smooth planning

  • November 06, 2024
  • Review provided by G2

What do you like best about the product?
I like the ability to streamline Agile portfolio and project management, offering teams a clear, visual way to manage work at all stages, from planning to execution.
What do you dislike about the product?
The platform’s flexibility, while powerful, can also make it complex and difficult to set up initially, especially for teams unfamiliar with Agile frameworks or extensive customization. The user interface, while highly visual, feels cluttered or overwhelming, particularly in larger implementations with numerous boards and data points. Sometimes there are performance issues when handling large datasets, which can impact productivity, especially in our fast-paced environment.
What problems is the product solving and how is that benefiting you?
Helping teams and organizations gain better control over complex workflows and strategic alignment. One of the main benefits is providing visibility across all levels of work, from individual tasks to high-level project portfolios. This visibility helps teams manage dependencies, prioritize effectively, and make informed decisions, keeping work aligned with organizational goals and reducing the likelihood of bottlenecks.


    Computer & Network Security

This is a great tool. User Friendly.

  • November 06, 2024
  • Review provided by G2

What do you like best about the product?
It aligns to the TBM Taxonomy 4.0 and is user friendly.
What do you dislike about the product?
The tool is very expensive for our agency to buy.
What problems is the product solving and how is that benefiting you?
The tool is very expensive. It assist our agency with IT Portfolio Management and TBM


    Insurance

TargetProcess for SPM

  • November 06, 2024
  • Review provided by G2

What do you like best about the product?
The configurability. The support we get from our partners at Apptio.
What do you dislike about the product?
The left pane - the views can become cluttered, and the lack on analytics for each view. Reporting.
What problems is the product solving and how is that benefiting you?
Solving the need to view our Portfolio, make strategic plans from an initiaitve level down, plan capacity, plan quarterly, and manage user demand.


    Nabeel M.

Target process for SPM

  • November 06, 2024
  • Review provided by G2

What do you like best about the product?
love the fact that its super easy to collaborate across the enterprise and make demand visible
What do you dislike about the product?
the ui could use a bit of help. it is not super user friendly
What problems is the product solving and how is that benefiting you?
demand and portfolio management


    keoni y.

PPM / Clarity Replacement

  • November 05, 2024
  • Review provided by G2

What do you like best about the product?
Visibility end-to-end
Agility to adapt quickly to change
Alignment with strategic objectives
What do you dislike about the product?
Limited integration with other systems requires manual efforts to transfer data
What problems is the product solving and how is that benefiting you?
Resource and capacity planning
Initiatives management