IBM Targetprocess
IBM SoftwareExternal reviews
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Targetprocess for Project Managers and SCRUM teams
What do you like best about the product?
TP makes it easy to associate work with major feature objectives and then track the work's development progress. TP also integrates with a host of other work/code management platforms that makes it easy to use as a central place for work requests.
What do you dislike about the product?
The custom reporting elements of TP are clunky and seem more like an after thought then a fully realized feature. There are very basic reporting functions such as average time in state, etc. that you cannot do. It definitely a miss given that the platform specializes in work management. The notification elements of TP are also clunky - either you get too many notifications (notified about everything) or none at all. It can make it frustrating to quickly track updates on your own work.
What problems is the product solving and how is that benefiting you?
We use TP to run our SCRUM sprints. It definitely helps us stay organized, plan for future sprints, and keep track of the progression of current sprints.
Recommendations to others considering the product:
If you need to do complex reporting, I would advise integrating Target process with another platform that specializes in that. Otherwise Target process is great for work tracking purposes.
Very organized and customizable
What do you like best about the product?
This tool gives us a lot leniency in terms of capabilities. It gives the team members access to boards that enables full transparency. Whether you're following Agile or Kanban, it works as necessary.
What do you dislike about the product?
It takes some time to get some of the functions right.
What problems is the product solving and how is that benefiting you?
Given the different teams we have and the process we follow, the product backlog is continuously filled. Given our reporting needs and delivery of products, such a tool is very helpful. You can easily add features to it to make it more suitable to the needs of your development/product teams.
Seemed to have an initial learning curve
What do you like best about the product?
Used TargetProcess in an enterprise setting with an IT department. The system appears to be very powerful, but also at times it seems to be like an elephant in the room.
What do you dislike about the product?
You can easily get lost in the interface, especially when trying to create a filtered view of the project tasks you're most interested in.
What problems is the product solving and how is that benefiting you?
From an organizational approach to using agile/scrum for project management, TargetProcess was used for tracking epics, user stories, tasks, and bugs for development efforts.
Recommendations to others considering the product:
Your team members will probably need training to understand how the TargetProcess system works, as well as how your organization plans to use the capabilities of TargetProcess.
Super complex, but can probably do anything you need
What do you like best about the product?
The infinite flexibility is pretty great. You can configure your cards in almost anyway you want. You can also automate almost every aspect of the cards.
What do you dislike about the product?
It is really easy to mess up a view and you end up with cards that do not show up anywhere. There is also a temptation to continuously mess with the settings in a way that becomes unproductive pretty quickly.
What problems is the product solving and how is that benefiting you?
Engineering and product planning and work tracking. It was our first card based ticketing system, and being able to plan sprints and see all of everyone's work in one place was great. We were also able to each customize our views to make sure each person saw what was most important to them.
Recommendations to others considering the product:
Make sure you really understand your process. If you go in not sure about how you want to operate, there are no guide rails
Targetprocess is our go to tool for planning all our daily tasks.
What do you like best about the product?
We love having the ability to utilize a kanban process for all our support tasks and having the scrum process for our software release planning. It gives us so much flexibility to set up our own processes without being tied to one someone else suggests we need.
What do you dislike about the product?
Having so much flexibility with processes/view/card design it can quickly become overwhelming. We also find it hard to find tasks and views. We find it hard to keep things organized at a high level.
What problems is the product solving and how is that benefiting you?
We utilize different processes for different types of tasks and Targetprocess gives us the ability to create and utilize our own processes how we need them.
Recommendations to others considering the product:
Take the time to go through the user guides which are very helpful in getting set up and started.
Target Process is an excellent tool
What do you like best about the product?
I really like Target Process user interface, the look and feel is minimalistic, neat, fun and yet professional. I also like the fact that you can get a visual glimpse of the status of a project by using color codes and also find out who's working on what by using the profile pics.
What do you dislike about the product?
There are some kinks that need to be improved. Very often I get an error message that goes away if I reload the page; also when you are trying to tag somebody on a comment, the editor doesn't recognize the person only until you erase the name and start over.
It would be useful for the releases to propagate to the defects, if QA team creates a defect for a User story and that user story has a release, I think it should automatically link the defect to that release.
It would be useful for the releases to propagate to the defects, if QA team creates a defect for a User story and that user story has a release, I think it should automatically link the defect to that release.
What problems is the product solving and how is that benefiting you?
Target Process has helped our team to have more control over deadlines and the development cycle; it has helped us to organize work more efficiently.
Target Process is off target for me
What do you like best about the product?
Story Splitting is pretty good. Visually it is OK
What do you dislike about the product?
Very difficult to get reports/exports out of a view. (Just trying to export a filtered view to CSV makes me export all of the backlog!). The Sprint views are not helpful for Scrum process where I'm trying to keep focus on one iteration. The view often have too many Sprints and isolating the view is too difficult and manually intense to maintain. The sharing of views is too static and does not refresh automatically... only the view as I had it is shared, if I update the view it does not adapt... I must delete that share and re-share. The administrator can set up views, and specific ways that make the cards appear (with additional details shown like estimates, tags, priority, etc)but these do not appear to the rest of the team in the same configuration, so those have to be set up individually. Ugh.
What problems is the product solving and how is that benefiting you?
Team task management (Scrum/Kanban teams). Only realized some visibility, but it is very easy to get info lost and disjointed
Recommendations to others considering the product:
If you are small and kanban this will work. If you are larger with multiple products and teams it is very hard to manage with target process
Simple. Lots to discover
What do you like best about the product?
Online user guide with videos and online support
What do you dislike about the product?
Complex or unclear entity relationships
What problems is the product solving and how is that benefiting you?
Backlog work items and collaboration of details. Benefits rely on the teams and individuals using TP and the extent of information they want to get out of it.
A great way to organise your tasks
What do you like best about the product?
Target process makes organising and planning work extremely easy and simple. With it's drag and drop functionality you can easily visualise work flows, see who is on what story and even work out statistics.
What do you dislike about the product?
Target process has quite a steep learning curve and there is still lots of functionality that the company I work for either doesn't use at all or uses but incorrectly. TP also has quite a lot of bugs but the support team has helped us many times when we have reported these.
What problems is the product solving and how is that benefiting you?
I work for a software company and we use TP to plan/organise/distribute tasks between all our employees, as the system is so vast not everyone uses it to it's full potential and this is when we start to run into problems.
Recommendations to others considering the product:
Don't be scared off by it's vast functionality, once you get over the scary UI it can do so much for you and your business.
Target process is top product for project and product management with intuitive GUI
What do you like best about the product?
I would suggest this tool to any company who is looking for not only ticket tracking but product and project management tool. It supports agile methodologies and has very good customisable GUI with plenty of variations that can help in every day project activities.
Target Process also has great blog that supports new users to faster learn and adopt to it. Also we at our companies use this blog to make i closer for our new employees to learn how to use TP and to understand the way TP organises entities (from Portfolios, Projects all the way to Task or Test Cases, Plans and Builds).
Their support also works well, they ask users to actively participate in polls and questionaries who would they want to improve the product.
Target Process also has great blog that supports new users to faster learn and adopt to it. Also we at our companies use this blog to make i closer for our new employees to learn how to use TP and to understand the way TP organises entities (from Portfolios, Projects all the way to Task or Test Cases, Plans and Builds).
Their support also works well, they ask users to actively participate in polls and questionaries who would they want to improve the product.
What do you dislike about the product?
Some times in last few months, there are some issues with modal views, and it seems there are some bugs in the refresh pattern of modal views they use.
What problems is the product solving and how is that benefiting you?
Target process helps, me my team and my company in multiple ways:
- Organising projects and teams
- Monitoring work progress and processes
- Supports agile practises and artefacts
- It supports transparency inside the team
- Improves internal communication, in a simple and catchy way
- Easy export and share of views of interest for external partners makes us agile and transparent matter of minutes rather than hours
- Organising projects and teams
- Monitoring work progress and processes
- Supports agile practises and artefacts
- It supports transparency inside the team
- Improves internal communication, in a simple and catchy way
- Easy export and share of views of interest for external partners makes us agile and transparent matter of minutes rather than hours
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