IBM Targetprocess
IBM SoftwareExternal reviews
200 reviews
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Targetprocess is a very good tool
What do you like best about the product?
The abillity for our organization to have multiple Kanban boards that allow for ease of use to flow as an agile shop. The flexibility for our organization to adapt as needed and targetprocess be flexible enough to be usable in our business model as a non-profit.
What do you dislike about the product?
We wish it had more integrations that would allow for it to connect more seamlessly to our other systems.
What problems is the product solving and how is that benefiting you?
Visibility across our organization with not with just the larger initiative work but also the day to day work being done and captured.
Transformative Agile Reporting
What do you like best about the product?
The most helpful point about Targetprocess from my point of view as a Portfolio Budget Manager include the ability to assign individual resources to value streams and see their immediate cost impact based upon the allocations entered. In prior years my team had to utilize up to three or four different sets of data and tools to make these calculations. Now we can make capacity changes and see and immediate update to the forecast.
What do you dislike about the product?
Filtering should be much easier instead of required a ? and set wording which does not always work.
What problems is the product solving and how is that benefiting you?
Targetprocess is able to report work completed in Jira that I've been unable to review before. We are able to see work complete, in progress, on hold, etc. and also see calculated costs for the effort completed. This will allow us to transform our ways of working to account for actual costs to the appropriate assets and in the future allow us to remove the highly inaccurate and time consuming hourly time reporting process we currently utilize.
Targetprocess Review: Enhanced Collaboration
What do you like best about the product?
The ticket system is well-structured, making it easy to track issues and requests efficiently, which enhances collaboration with both team members and clients.
What do you dislike about the product?
Can be costly for smaller teams or startups
What problems is the product solving and how is that benefiting you?
By integrating ticket management and providing tools for seamless communication, Targetprocess facilitates better collaboration not just among team members but also with clients. This helps in keeping everyone aligned and informed, improving decision-making and project outcomes.
The flexibility to model your workflow and process
What do you like best about the product?
Targetprocess has the capability to represent just about any workflow in your organization. It is on your and your implementation to create this model but the tool will allow you near infinite flexibility to do so. There are much more expensive tools that are more limited in this approach.
What do you dislike about the product?
Because ATP is so flexible, with great power comes great responsibility right? Better documentation and online resources would go a long way in helping with this. Not just explanation of features and functions but typical use case description, etc.
What problems is the product solving and how is that benefiting you?
Targetprocess makes it easy to provide reports and views from the highest 30,000 ft view down to the actionable item view.
Easy to Use
What do you like best about the product?
I liked the ease of clicking through the system.
What do you dislike about the product?
Some reporting was difficult to tailor to our needs.
What problems is the product solving and how is that benefiting you?
It is helping with forecasting
Great Tool to Keep Us On Track!
What do you like best about the product?
This is a great tool to use to manage your development process. There is a lot of potential customization for your specific use cases and the customer support is great!
What do you dislike about the product?
The UI could use a refresh, but that's not a dealbreaker.
What problems is the product solving and how is that benefiting you?
Prioritizing hundreds of simultaneous tasks and features in an efficent manner.
Great for Team using SAFe
What do you like best about the product?
It is a comprehensive issue and project tracking platform that includes many features aimed at small to mid-sized companies who are employing SAFe methodologies for their Product/Project delivery process. It has copious features for Release Train Engineers and Product Managers to effectively collaborate on the backlog and requirements.
What do you dislike about the product?
The navigation and configuration of the tool can be clunky and unfriendly, especially to new users who are accustomed to simple, easy-to-use platforms like Jira, or others.
What problems is the product solving and how is that benefiting you?
Targetprocess is an out of the box solution that empowers SAFe Agile Release Trains to effectively document, refine, execute and release product. There are a lot of tools out there that say they can effictively do this, but Targetprocess is aimed at this specific methodology and enabling all of the reporting, page views and workflows that allow our teams to seamlessly collaborate and for leadership to build accountability.
Flexible Architecture and Solutions Library
What do you like best about the product?
I’ve found it to be a valuable tool for managing our agile projects and strategic initiatives.
What do you dislike about the product?
While the integration with ApptioOne is powerful, setting it up and ensuring seamless data flow between the two platforms can be challenging for some organizations
What problems is the product solving and how is that benefiting you?
Apptio Targetprocess helps organizations overcome challenges related to visibility, alignment, and agility, while also integrating financial aspects effectively
It blew my mind - What an outstanding Tool
What do you like best about the product?
- The flexibility
- Scalability
- The ability to be able to mold the tool to the organizations requirement versus asking organizations to adjust to the tool rigidness (No kidding, it was best thing I have ever seen)
- the simplicity of the tool
- Support of Targetprocess guys and response time of customer support live chat was pure love <3
- Implementation was great, pretty smooth
- Did Jira to TP Integration and loved the ease of creating fields and syncing and mapping data .
- Scalability
- The ability to be able to mold the tool to the organizations requirement versus asking organizations to adjust to the tool rigidness (No kidding, it was best thing I have ever seen)
- the simplicity of the tool
- Support of Targetprocess guys and response time of customer support live chat was pure love <3
- Implementation was great, pretty smooth
- Did Jira to TP Integration and loved the ease of creating fields and syncing and mapping data .
What do you dislike about the product?
- Poor documentation - I think you guys still need to make it more responsive and detailed. Info is unclear in many areas and very high levels. Need more robust learning material
- Better Training - the current info shared in training was very different than what I experience on the job while I was working with client.
- Advanced filter could have been simpler, LOL
But now that advanced filter are not simple - a training focusing on using Advanced filter, creating validation rule with some real time case studies or training live session or even training videos... Need more complicated scenarios to be explained and broken down properly.
- Better Training - the current info shared in training was very different than what I experience on the job while I was working with client.
- Advanced filter could have been simpler, LOL
But now that advanced filter are not simple - a training focusing on using Advanced filter, creating validation rule with some real time case studies or training live session or even training videos... Need more complicated scenarios to be explained and broken down properly.
What problems is the product solving and how is that benefiting you?
I am able to bring client to view a holistic Organization view and customize the reports and level of planning across different levels of the org
Admin user for Target Process
What do you like best about the product?
The customizability! You can do pretty much everything you want with the software. What ever is missing could be added using custom fields or custom processes
What do you dislike about the product?
The learning curve could be a little challenging at first because of all the options
What problems is the product solving and how is that benefiting you?
It helps us organize everything we have to handle in IT. From Support tickets to Project management. Many teams are using different development processes. We even use it for non IT personnel.
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