IBM Targetprocess
IBM SoftwareExternal reviews
200 reviews
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Ticket system that doesn't get in the way
What do you like best about the product?
Initial implementation is fast and easy: you can get a team started in a matter of minutes. Basic operations are simple and intuitive. It offers all the features we need, and it is easy to adapt to the way we work (custom process, custom fields, etc). Customer support is great, even for complex stuff (ex: custom automation or validation rules). Since our team use it all day, everyday, we have successfully integrated it with other products, and created custom scripts for many routine tasks using it's API.
What do you dislike about the product?
It's great to manage tickets and releases, but the project management features are not very useful to us. The timesheet is the most used view, and it is a popup. It doesn't refresh automatically, which is extremely annoying. A pet peeve of mine is that bugs are different than tasks: I wish there was an option so they behave exactly as tasks (ex: bugs must be created in a story). I created rules to fix that, but they sometime give us headaches when moving bugs around. Managing the backlog in TargetProcess just sucks: that's why we have integrated it with Notion.
What problems is the product solving and how is that benefiting you?
Tracking releases, tasks, bugs, and time. We need precise time tracking for government tax credits and I was able to create scripts to ease reporting. In case of audit, we can find details about everything we have done on a particular project. We also use it to track worked hours for pay, for OKR (ex: strategic focus, defect removal efficiency).
Expert toll solving complex agile enviroments
What do you like best about the product?
The flexibility to implement the tool based on my agile processes. The Jira integration is top notch.
What do you dislike about the product?
It still looks like a tool you do not want to use. It currently looking like a polished SAP system. And SAP is not known for good ui.
What problems is the product solving and how is that benefiting you?
Supports the SAFe Implementation with Jira
Long Time User
What do you like best about the product?
It's great because it's configurable and adaptive to my
company's needs.
company's needs.
What do you dislike about the product?
Although they are great, I wish that there was more documentation onhow to use the two types of entity filters, lists and reports.
What problems is the product solving and how is that benefiting you?
Roadmap projection, work tracking, and collaboration among different users.
ShopriteX's Agile Delivery Chapter Leads the Way with TargetProcess
What do you like best about the product?
Fantastic visibility of all work
Great view of our full portfolio across two ARTS
Portfolio mgt & views
Easy integration with JIRA
Self service reporting functionality
Customisation options are a real win.
Online and client support is really fast and effecient
Great view of our full portfolio across two ARTS
Portfolio mgt & views
Easy integration with JIRA
Self service reporting functionality
Customisation options are a real win.
Online and client support is really fast and effecient
What do you dislike about the product?
Costing can be heavy if using for multiple users
What problems is the product solving and how is that benefiting you?
Multiple team level mgt across two ARTS - clear visilibility and mgt of our entotre portfolio across 6 Value streams and 2 ARTS
Good one
What do you like best about the product?
Streamlined process for users. Easy to interpret and understand
What do you dislike about the product?
The interface is not pretty much user friendly. That can be worked upon.
What problems is the product solving and how is that benefiting you?
Its helping in easy management of the projects and quick links gor access
Saas solution that offers flexibility and power to speed your business
What do you like best about the product?
It has several methods of project management, easy to use and linkage between features
What do you dislike about the product?
The thing that I dislike about it is that it is not consistent with some data types
What problems is the product solving and how is that benefiting you?
Apptio Targetprocess helps in cloud financial management and enterprise agile planning which allows you to tie your combine investments to clear business value.
Easy to configure,Flexible and customizable
What do you like best about the product?
It helps you recognise failures this helps in reduction of wastage of time, automated and enhances project management activities, handels customer requests and helps team management
What do you dislike about the product?
Userinterface can be much faster and more attractive
What problems is the product solving and how is that benefiting you?
It is a Saas solution that helps in managing and planning work, programs,resources and portfolios
Nice experience with the apptio
What do you like best about the product?
The best part of the Targetprocess is that I love that it makes the suggestions very precise and accurate.
What do you dislike about the product?
Something which I don't like is that it should give some filters.
What problems is the product solving and how is that benefiting you?
Apptio meets my requirements and it helps me to analyse my business in a very good way.
Apptio targetprocess is your best friend.
What do you like best about the product?
The best thing which I like about Apptio Targetprocess is its interface which is easy to use. Their Customer Support is way too impressive. You can easily implement it in your team. It has a massive number of features with a lot of really helpful integrations. The more frequently you use the Apptio Target Process , You will like it
What do you dislike about the product?
There is nothing wrong with it. I think I haven't found anything which is dislikeable
What problems is the product solving and how is that benefiting you?
It helped me with really big things which were really important to me. Let me mention them down below:
1. Manage my Work
2. Manage Agile projects
3. Portfolio while ensuring business strategies
1. Manage my Work
2. Manage Agile projects
3. Portfolio while ensuring business strategies
We use ATP to drive connection and transparency
What do you like best about the product?
We are able to create views and workflows that matter in context for our company. Each of our executive teams are able to manage their work how they like, while also sharing information across the enterprise.
What do you dislike about the product?
We ran into some SSO issues early on, but they were resolved quickly and we haven't had an issue since.
What problems is the product solving and how is that benefiting you?
We needed a full solution for our enterprise portfolio management, from customer integrations to marketing and sales. TargetProcess has replaced the various other tools that each of our departments was using. We now have a single source of truth for our planning, forecasting, work management, and data insights.
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