What do you like best about the product?

The BlackBerry Hub: This central inbox consolidates all of your messages, emails, and social media notifications in one place, making it easy to stay on top of your communications.
The virtual keyboard: BlackBerry has always had great keyboards, and the one on BlackBerry 10 is no exception. It's large, responsive, and easy to type on.
The productivity features: BlackBerry 10 includes a number of productivity features that are designed to make it easier to get work done, such as a built-in document editor, a task manager, and a notes app.
The security features: BlackBerry is known for its security, and BlackBerry 10 is no exception. It includes a number of security features to protect your data, such as encryption and a secure PIN lock.

What do you dislike about the product?

The app selection: BlackBerry 10 doesn't have as many apps as Android or iOS. This is a major drawback for some users.
The lack of updates: BlackBerry has discontinued development of BlackBerry 10, so it will no longer receive security updates or new features.
The high price: BlackBerry 10 devices are typically more expensive than Android or iOS devices.

What problems is the product solving and how is that benefiting you?

Productivity: BlackBerry 10 includes a number of productivity features that are designed to make it easier to get work done, such as a built-in document editor, a task manager, and a notes app.
Communication: BlackBerry 10 has a number of features that are designed to make it easier to stay connected, such as the BlackBerry Hub, which consolidates all of your messages, emails, and social media notifications in one place.
Security: BlackBerry is known for its security, and BlackBerry 10 includes a number of security features to protect your data, such as encryption and a secure PIN lock.