What do you like best about the product?

Assembly has been the go-to for our business for all things Speech to Text related. We love the ease-of-use with integration, extremely clear documentation (implementation), phenomenal support, and accuracy of the speech to text recognition.

Assembly has kept up with our startup's high volume of requests. We grew quickly from 0-180,000 users within 7 months and used Assembly from our very first MVP into our full scale production versions now. We have had practicaly no issues throughout this process - and if we did - support was quick to provide a solution.

In addition to all of the above, the price for the product is perfect.

What do you dislike about the product?

They are limited in the number of languages they offer. While I haven't done extensive competitor research, I believe that others may offer more language variety which we would greatly benefit from in our app.

The other downside is the number of customizable outputs from the API. We wanted our Speech to Text output to deliver us an SRT file that only displays one word at a time on the screen (since this is a popular format on social media). Assembly does not support these kinds of customizations - however, they did offer a solution for this that requires custom code post-processing of the API call which we appreciated.

Therefore, while there are a few small drawbacks, we have been able to accurately deliver speech-to-text recognition to our 180,000+ users thanks to Assembly.

What problems is the product solving and how is that benefiting you?

They recently added speaker diarization which is great and will benefit our product. They also added new languages recently which we now can also provide to our users (which we appreciate). In addition to this, they told me they are also improving the languages they currently support as well. This is helpful because we have had some users experience inaccuracies with their STT.